Free Traffic Legal Advice

I actually still have all the stuff i collected in the car, is it worth getting a picture of that to send as well ? its literally packed to the roof

The introduction of ANPR is a material change and should be prominently notified so that regular users are made aware of this significant change. There must be notices regarding this for a minimum of 4 months.

So, try and find out when the ANPR was introduced if you're sure that is "new".

Any appeal must be submitted no later than Monday 25th November, so you have plenty of time to get a response from Asda. Make a note in your diary to come back here a few days before the appeal deadline if you've not heard back from Asda and we will assist with an appeal.

All sorted, ASDA responded, i dont think they have any idea whats going on but they cancelled it and said they will place notices in the store...lets see... thanks guy again.

Hi Kevin,

My name is Jason from the Executive Relations Team at Asda Head Office.


Thank you for your e-mail. I am very sorry to read of the change to the car park rules at our Clapham Junction store that you were unaware of and led to a charge, I can understand why you would be disappointed.

Thank you for your suggestion for a notice in the store, this has been recorded on the correct system for feedback to the Store Manager at Clapham, and I trust that you will see an immediate improvement moving forwards but please feel free to let me know of any issues.

On this occasion I have requested that the charge be cancelled, you should expect to see confirmation by letter within 28 days.


I am very sorry for all of the inconvenience caused.

Kind Regards
Jason

I don't think it has changed operator. There are GSV views from 2020 that show that ParkingEye were operating the car park back then. I think the Horizon deal is separate for people who want to use the car park for longer term parking.

What is important is if something like the amount of time you are allowed to park for free or is the tariffs change is what we need to know.

I think it has always been a two hour limit, before the ticket machines stopped working they would patrol the car park, if you didnt have a ticket (which was free) they would issue a penalty, i dont ever recall it being covered by ANPR, it might well of been but i just have not stayed there more than two hours, one thing i know for sure there has been a period of no monitoring at all, i know i have been in there for longer than two hours on occasion, it was common knowledge the car parking wasnt being enforced and over time this had become a problem with people using it to park all day for free whilst they were at work. I spotted the ANPR cameras recently on the way out, they were definately newly put up on entrance and exit so i think it has always been the case it is only two hours parking but now they have installed the cameras to enforce it. I have not yet had a reply from CEO@asda.com, although the email has been read, i beleive the CEO is in the process of being replaced so i hope this doesnt get ignored. Should i not get a reply and resolotion from them what do i do next ? appeal it or ignore it ?

Thank you.

Have you made a complaint to Asda management yet? Don't start at the bottom. Go as high up the management food chain as possible, preferably the CEO.

When did the terms change at this car park?

Not as yet, i will do that, its worked before in a sainsburys where they had lowered the time allowed for free parking. I am not entirely sure when it changed, i noticed over the last month or two, the top gate which would allow higher vehicles on to the upper ground level of the car park has been constantly locked now, probably so they can catch each vehicle on entry and exit, previously thats where i would drive in and out of the car park, now you have to enter on the lower ground level and up a ramp if you want to park on the upper ground level where the store entrance is, i have looked at the signs now and its clear they have a new operator but then there were signs in the same locations next to the ticket machines, you would stop to look to see if they had been changed, a notice upon entry to the store would of been a good idea so ill add that in my complaint.

No they dont want to spend that money on little old me, anyway, i just thought i would check in see if there was any last ditch ways out of this stealth tax/money trap.

Is there a period that they have to respond by or send the notice CoFP by ? because i just received it and its dated the 1st of August.

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Quote from: loady on April 21, 2024, 04:23:46 pm

Oh well, thats the door closed on that one, lets see whats offered..if

So you can tell them - in your own words - to "poke it up your bum"?

Or was that just false bravado?

If you're offered a course, take it.

Yes, exactly what i am going to do, tell them to poke it up thier bum, theres like £8 difference cost between the course and the fine, ill take the points and not lose three hours of my life being droned on at about doing 26 in in a now 20mph major A road, these 20MPH zones, LTN's and the like are a farse, driven by cyclists with clip boards who contribute zero to poy for all the stupid ill placed bike lanes.

Actually, i wonder if the mamil's will abide by the highway code of not overtaking on the left now they can actually go faster than a car is allowed to.

I am guessing that there are no avenues of appeal or reps available to NIP's ? i just had a look at the images today, i wasnt long turned on to the road and i cant see any large roundals on the road from the picture, GE is not updated so cant search there but i beleive at the point of travelling through the camera i was under the illusion that a major trunk road would not be a 20mph limit, my brakes are clearly applied in the picture...wriggle wriggle wriggle...