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Topics - JoCo

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1
The Flame Pit / 2 hours free parking
« on: January 15, 2026, 03:29:26 pm »
My sister has got the plumbers in. New boiler.

Her road has controlled residential parking. Greenwich council fwiw.

Visitors can park for free for two hours, no return in 3 hours.

Alternatively  use visitor virtual voucher, valid for 4 hours.

Plumber arrived at 11:00. Set up voucher timed to start at 13:00, to take advantage of 2 hours free parking.

So OK until 1700.  However plumbers likely to work beyond this.

Academic question, as probably not going to risk it.

Assuming plumber didn't move van, would a parking session which starts at 1700 be regarded as a new "2 hour free" session? (As more than 3 hours from last free session). So this gives cover until 19:00 ( effectively all day as restrictions cease at 18:30).

Or would the council regard this as continuous parking, and in contravention?

If it were me I would argue the former, and save the cost of a voucher for another day.

However,  probably not worth the risk of aggravating the plumber if a PCN issued. (Even if it was a certain win if challenged).

I'm just asking out of curiosity, and for future reference.







2
The Flame Pit / Random Toll Charge from TFL
« on: November 27, 2025, 02:42:33 pm »
I thought I'd raise this here as it might interest the group.

My sister recently saw a charge on her Bank App, from TFL for £4.  She's not very tech savvy, so came to me for advice.

Had a butchers and the only TFL charge that I could find that was £4 is the Blackwall Tunnel charge. Regular payment.

Spoke to bank, they confirmed it was a genuine charge from TFL from Bridges and Tunnels. gave us a transaction reference. 

To be clear. My sister had not used the tunnel since it became chargeable, and not paid for the tunnel for anyone else. She has a dormant TFL account, but this card is not associated with that account. 
 
Contacted TFL.  Call centre could not help, requested email communication. After a bit of to-ing and fro-ing, they asked for payment card details (some redacted) to identify transaction. 

They finally said: Yes there was a payment on 4th November. Gave the impression that for them, the case is closed! Clearly not reading previous communications, said to provide receipt(!) details if they were to investigate further! Otherwise contact bank.


It seems to me that there appears to be only two possible explanations:

Her bank card details have been maliciously obtained and used.
TfL’s systems have incorrectly applied a genuine transaction to her card details.


Very curious.

It seems bizarre that a malicious agent would risk using a false card on a system from which they potentially could be traced, via reg number.

The second possibility is particularly concerning. This card was only issued in June 2025, and as an Oyster 60+ cardholder she does not use her  payment card to 'tap in', so I do not understand how TfL would hold her bank card details at all.

We wrote back requesting:

What was this payment for?
How was this payment made?
Was her name used in the card payment details?
What vehicle registration was associated with this payment?
Which TfL account was linked to that vehicle registration?
Is her card linked in any way to any accounts or previous payments?
What steps are TfL taking to investigate this matter further?

Requested a refund.

We cancelled the payment card, so can't happen again.


Awaiting reply. It's only £4 but I just wondered what information TFL are obliged to give?


Let's assume that they map the payment to a transaction. And hence to an account. 

If they can, 

Are they obliged to pass on this detail to us? Or is this protected under Data Protection?

If they can't, can they legally charge for a service they cannot show she requested or benefitted from?
Where's the contract?











 
 

3
The Flame Pit / Formatting on FTLA
« on: October 09, 2025, 12:36:40 pm »

I find that when composing a post, preview is not working for me.

By this I mean formatting is lost. So I can't see italics etc, links, or paragraph breaks.

It's all written in one block of text, with tags.  I can only see final format when I post, which shows correctly.

I don't have this in other forums.

Have I got some setting wrong?  Should I be using a particular browser?

4
If anyone has any advice, I would be grateful. My father in law is having a bit of problems with the neighbours with respect to boundaries.

His house was newly built 60 years ago on what was pasture, and the boundary was a hedgerow.  This area of the garden is an orchard, at far end of property.

Anyway the end by the neighbours had become to be honest a bit unkempt, with a lot a brambles, nettles and bindweed. The hedge had died or was leggy. So I can understand the neighbours might have been a bit miffed. Their end of the garden was no longer secure, and they had to deal with spread of weeds. So far so understandable (Although they did trespass to do so) 

Anyway one day we came out to find that much of the hedge had been removed and they had planted a row of laurel inside our property line!   

My wife challenged them, and they maintained that they have the correct boundary, and the hedge was put on the boundary.  They have since moved some of the hedge to be "within the boundary" as a "concession", but we regard as being on our land. 

There was a lot of nastiness (They called my wife a F** B**ch) when she challenged them. So she doesn't want to "have another chat and sort it out"; that boat has sailed.

My father in law thinks the hedge is his. But when I asked, I found that it was not planted by him and was the original hedgerow. The deeds show nothing.

I'm trying to put this to bed.

I am taking it that the midpoint of hedge is the boundary.  On the basis that that is the normal situation for a hedgerow unless there's a ditch.

My wife wrote to them , showing a copy of plan of our deeds and theirs (downloaded from land registry), which to me supported our claim of where the boundary was, and that their hedge was a trespass. The plans for the two properties showing boundary were slightly different, and I reminded them that the plan was a ‘graphical representation which only shows the general position of the boundary’ a line I lifted - but didn't credit - from Land Registry website.   

We said we intended to resolve situation by putting up a timber fence, at our expense, on boundary*, so garden is secure. We would give them the benefit of the doubt where the lines differed to their advantage, but would mainly be using the line of hedging and my father-in-law's knowledge, as the original and only ever owner. We gave them 2 weeks to respond with any objections.

* I now realise this was a tactical mistake. As putting up a fence on the boundary requires their permission, whereas not so if boundary is wholly on our property.

They replied with section of a copy of their Deeds, copper plate script from 1931, as follows;

In these it clearly states that the 2 side boundaries of our property each measure 150ft. This is obviously more accurate information than the ‘graphical representation which only shows the general position of the boundary’, as you pointed out in your letter.

They then go on to say that they spent a lot of time measuring the distance, putting stakes in ground, to determine distance and boundary.

We very much dispute your statement that we have now planted a hedge on your father’s property, all the roots of our laurels are our side of the boundary.

We do object to you giving us an ultimatum – an agreement between us needs to be reached before any work takes place.  We are going abroad later this month and will obviously have to take action if we return and find that you have erected a fence.

We have already spoken to solicitors who deal with boundary disputes and they are ready to act on our behalf if and when necessary.

We hope that our evidence has made the situation clearer, and we are hoping we can agree that you either completely remove the hedge and replace it with a fence on an agreed boundary line or we would not object to a newly planted hedge on the agreed boundary line.

We would be open to having a planned meeting with you to discuss this situation or I understand there are Boundary Disputes Mediation services which can help in these circumstances.


--------------

That sounds conciliatory but here's the interesting thing:

Their deeds do not state this! The deeds say measurement is an approximation!  We believe their 150 foot gotcha has no legal merit. To save repeating myself I quote below the relevant section of the letter I have drafted in response: 

With respect to your deeds from 1931. You have severely misrepresented this document. You state categorically “In these it clearly states that the 2 side boundaries of our property each measure 150ft”. In fact the document states no such thing. The relevant section defines “a depth throughout of One Hundred and Fifty Feet or thereabouts”. You omitted the key piece of information that the measurement was an approximation and not an exact figure as you asserted.

You also state: “This is obviously more accurate information than the ‘graphical representation which only shows the general position of the boundary”. Again this is a misrepresentation of the title deeds. The relevant section defines the measurements with the caveat “or thereabouts” then explains this is “more particularly delineated and described on the plan”. That is to say that the plan is considered more important than the measurements when defining boundaries. Again this is the exact opposite of what you assert.

To spell it out, the measurements on the deeds hold less weight than the plan. And the plan itself only shows the general position of the boundary. This does NOT grant you the authority of taking a point at a measured 150 feet and declaring it de facto as your property, as you seem to imply.


I haven't sent it.

My questions are.

Is that too strong?

Am I correct translating the legal terminology "Or Thereabouts" and "more particularly delineated...".

Would you consider their claim that "it clearly states that the 2 side boundaries of our property each measure 150ft" as a serious misrepresentation of the title document, or an acceptable emphasis on the point which supports their claim? 


Our current position is that we want to build a fence entirely on our land, not on the boundary and not involve them. Hence normally would not need their permission. However we believe that their laurel hedge is on our property. Its based on a measurement which has no merit in our eyes.  So we would need to reclaim that land.

We are only talking a foot or two, and the hedge saplings are young.

Is this unwise, without agreement, to just go ahead given that they dispute the boundary?

So how to progress? I am tempted to trap them, by asking them to confirm that they are basing their boundary on the 150 foot clause in deeds rather than any physical barrier. And keep my powder dry about the approximation clause.   

And should I mention Adverse possession? If their garden was indeed 150 foot, and we had overlapped their land. Wouldn't this be ours by adverse possession?

Any advise is gratefully accepted. It seems a simple dispute, which could/should have been sorted out amicably in the ideal world. But as the man said when asked for directions "Well, I wouldn't have started from here!". 

My father in law is 93 and very upset that "they are stealing my land". We don't really want to get solicitors involved, both for financial and stress reasons.

But would you advise it?

Has anyone used the legal services of Which magazine?  Is that worth the £50 or so?

5
Happy New Year!

I parked on resident's bay 30th December.

Noticed PCN today, GR11346567, Reg: LV60 RHJ, as bay suspended on 10th January.






I didn't notice any suspension signs up when I parked.  Possible, I suppose, I missed it.



Informal Challenge:

I parked legally in this residents bay as I have a resident's permit, on 30 December 2024.

I note that I have a PCN as bay was suspended on 10th January.

I don't recall seeing a suspension sign when I parked.

Please check your records to see when suspension notices were erected. If after 30th December please cancel this PCN. As clearly I would have no idea a suspension was planned.

This account can be verified by reference to the suspension log, which should record vehicles parked at time of erecting suspension signs.

If you decide not to cancel this PCN

A) please reply with the date the suspension notices were  erected.
B) confirm whether a suspension log was kept, and whether my vehicle was marked as parked at the time.



I do have a google timeline to confirm I parked on that date. I drove to Charlton and back.

I didn't include it on my informal challenge, as Google notated return drive as a bus journey! So I didn't want to give them any excuse to auto-reject.


Anything else I need to do?

Get TMO? Suspension Log?

Or should I wait for the response?

 
Regards.

6
The Flame Pit / Excess travel insurance claim query
« on: November 23, 2024, 01:57:06 pm »
I was recently in Ireland, where I hired a car, with minimum insurance, €2,000 excess.
As I have independent excess insurance. 


Whilst in Ireland I scraped the rear door, denting it,  no other party involved unless you include a gatepost.
My bad.


Anyway  I got the bill, and repair report.  The repairers are charging €3,500 to replace the door and ancillary work!  Not convinced it was needed, but that's not my problem... 


Avis only charged me the €2,000 excess, to the card which I booked the car hire with.


Looking at my Credit car Bill I have a  debit for £1,682.99  which represents  €2,000
However I also have a £46.28 Non Sterling Transaction Fee.


Question is: I haven't claimed yet, but can I include the £46.28 Non Sterling Transaction Fee, as part of my claim? 

It's seem obvious that it is a loss, but I wonder if the excess insurance company would try to claim that bank fees are not in their gift, because it isn't the excess.


Perhaps I should claim  £1,729 wording it:  Sterling settlement Calculated @ 1.18 incl bank fee.  And let them object.

7
The Flame Pit / Query on returning Online Goods
« on: July 18, 2024, 05:03:56 pm »

I recently bought an electronic item , on January 17th, which developed a fault.  [The fault was probably there from the beginning, but that's by the by]

I am aware of the Consumer Rights Act (which replaced the Sale of Goods Act in October 2015).
This allows the legal right to a refund if faulty item and returned within 30 days of receiving it.
If item fails within 6 months, the vendor must offer a replacement, repair or refund.

The clock starts on the day after taking delivery. I was fortunate in raising the issue just before the 6 months timeout.

I believe that after 6 months, the onus is on the customer to prove item was faulty at time of purchase [rather than it be assumed], and in the case of refund an allowance can be deducted for usage.

In my case I was offered a refund or, as the item is currently out of stock, a new replacement when restocked in September. 

As the item I have is usable, albeit faulty, I accepted the offer of a replacement in September. [I think the item is actually discontinued, and I may get lucky by getting an upgrade to latest model].

So I'm happy with outcome.

My question is.

On receipt of replacement item in September. Does the protection clock start again from zero? 
 

     

8
The Flame Pit / ULEZ Scrappage - anyone done it?
« on: October 06, 2023, 06:11:52 pm »
I have an old diesel which has been approved for scrappage. 2010, Ford Mondeo Estate.
I would say the car is worth £1500 as a runner - there's absolutely nothing wrong with it.  Apart from the emissions!  But here we are.

Let's say it's worth £500 scrap, for illustration.  The grant is £2,000.

What's the process? 

Will the dealers give me zero,  and TFL give me  grant for £2,000?
Will the dealers give me £500, and TFL give me  grant for £1,500, to make it up to £2000?
Will the dealers give me £500, and TFL still give me whole grant for £2,000?    So I'll end up with £2,500?

I've seen some scapper's adverts, offering cash on top of the grant. About £250.

Clearly that would be a bonus, but I don't know if that's legit or not.   

Want to know where I stand, and how it works, before talking to scrappers.



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