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Topics - Pringles

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I am posting on behalf of a family member who is not computer savvy.

Family member has a Blue Badge which they thought automatically entitled them to an exemption from the congestion charge

however, they recently received a

'Congestion Charging  - Order For Recovery of unpaid Penalty Charge' letter

The total amount demanded is £280

They are adamant that this is the first letter they have received regarding the Congestion Charge.

Looking online it appears that they should have applied for the exemption on TFL's Website. They incorrectly assumed that as the blue badge was registered to their vehicle. They thought, they would automatically get an exemption.

I am after advice on what we can do now/ what is the best way to deal with this situation?

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I am trying to help a Family member who has been summoned to court regarding driving disqualification

Family member provides full time care and assistance for a family member who has mobility issues.

They used the family members vehicle to purchase food but they were stopped by the policy and the vehicle was seized because they were not on the insurance policy.


I am after advice on how best they can prepare for the court?

Do they need to bring anything with them to court?

Disqualification would be disastrous as it would be incredibly difficult to provide care, food, medication and assistance to immobile individual.

If it helps, the immobile individual has a Blue Badge, they receive Attendance Allowance and the family member is in receipt of Carer's Allowance.

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