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Messages - Coco

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Hi All,

On 26th April 2026, I passed therough the Blackwall Tunnel at 21:56.

I attempted to pay when I returned home but could not see that I owed anything after typing in car details etc. Thinking this was strange, I screen shotted my attempts and perhaps due to tiredness etc, could not see where I should pay if I needed to. I assumed fees had been waived due to it being the the day of the London Marathon and all other free routes were unavailable and/or I had passed through during the 'Free' hours. I have not passed through this tunnel since the fees were introduced, so the payment system is alien to me.

I subsequently received a PCN, issued on 01/05/2026.

Having read that certain successes had been acheived through appeal, on 18/05/20206, I tried to submit my representation online but was given no Ref No. after submitting. Worried that there had been some sort of system error, I re-submitted it the following day, whereby I was given a Ref No. My challenge to the PCN, cited all of the reasons listed above and I added screenshots, along with time and date stamps, to prove that I did try to pay.

My challenge was rejected, however, I did not realise this until recently, when I received a Charge Certificate, Issued 03/07/2026, but not received until 07/07/2026, (I had been away but a friend had collected my post). The charge is now for £270.



Upon checking the TFL Website and viewing my PCN, there is a bit of a timeline listed:

03 July 2026
Charge Certificate Batched
N/A

22 May 2026
Representation submitted Under review
N/A

22 May 2026
Rejected Representation - Discount Period Reset
TfL has rejected a representation received for this PCN. The discount period has been reset for a specific duration.

19 May 2026
Email dispatched to:  Subj Representation receipted
N/A

19 May 2026
On Hold: SUS26 - Representation Received
N/A

01 May 2026
PCN Batched
N/A

After looking at previous cases, it seems unlikely that they will waive my initial fee, however, is there any way to challenge the fact that I did not receive any sort of rejection letter/email or notification of a new discount period? I also did not receive an email on 19th May, as stated above by TFL.

Many thanks in advance

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