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Civil penalty charge notices (Councils, TFL and so on) / Dart Charge - Enforcement Commenced
« on: Yesterday at 10:03:05 pm »
Hello, I am writing this on behalf of someone else.
The individual in question used the Dartford crossing in February of this year and wasn't aware of the requirement to pay. Yesterday, they had a visit from an enforcement officer demanding payment.
Some context: both they and their daughter are disabled, suffering from mental and physical disabilities. Their daughter regularly attends Great Ormond Street Hospital.
They recently moved to a new address and changed their vehicle registration at the start of March. The vehicle was still registered elsewhere whilst living at the new address. They only recently remembered to change it. The only letter they received (at the new address) was for the enforcement process having commenced at the start of June.
I don't think that their vehicle is registered in the Disabled Taxation class, as the DVLA form says Diesel Vehicle on the taxation part. I don't even think they were aware of the ability to do so.
The officer informed me that I could appeal with a TEC form. He half-heartedly mentioned the witness statement form, but wasn't sure.
What would be the best way to approach this?
Any guidance is appreciated. Thanks.
The individual in question used the Dartford crossing in February of this year and wasn't aware of the requirement to pay. Yesterday, they had a visit from an enforcement officer demanding payment.
Some context: both they and their daughter are disabled, suffering from mental and physical disabilities. Their daughter regularly attends Great Ormond Street Hospital.
They recently moved to a new address and changed their vehicle registration at the start of March. The vehicle was still registered elsewhere whilst living at the new address. They only recently remembered to change it. The only letter they received (at the new address) was for the enforcement process having commenced at the start of June.
I don't think that their vehicle is registered in the Disabled Taxation class, as the DVLA form says Diesel Vehicle on the taxation part. I don't even think they were aware of the ability to do so.
The officer informed me that I could appeal with a TEC form. He half-heartedly mentioned the witness statement form, but wasn't sure.
What would be the best way to approach this?
Any guidance is appreciated. Thanks.