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Messages - tylersoze

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Private parking tickets / Re: Smart Parking PCN – Excess of the Permitted Free Time – McDonald's near Heathrow Airport
« on: July 15, 2026, 07:59:44 pm »
I submitted the SAR on July 1st but SmartParking have not responded as of today, July 15th, and I need to submit my defense by July 20th. Does anyone have any suggestions of what I should file without all of the details from the SAR?

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Private parking tickets / Re: Smart Parking PCN – Excess of the Permitted Free Time – McDonald's near Heathrow Airport
« on: July 01, 2026, 10:16:29 am »
Thank you for the quick response.

I don't have the original PCN, is there any way to get those details? When I log into their system, it just shows images of the driver entering and exiting the car park, but no details of when letters were sent.

Yes it is the McDonalds on Mondial Way.

I did not appeal to POPLA.

The only other date I have is an automated response from them responding to my appeal. Automated Email Response

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Private parking tickets / Smart Parking PCN – Excess of the Permitted Free Time – McDonald's near Heathrow Airport
« on: July 01, 2026, 09:11:27 am »
Hello,

Upon entering the car park, the driver found a space, parked up, and went inside the McDonalds, ordered food and ate inside. After eating the driver took a multiple virtual meetings from the car park and when they left the car park they had exceeded the maximum parking period by 90 minutes. I, the registered keeper, received a PCN through the post (unsure of the exact date) and appealed with the following statement on Jan 25th.
I have received your Parking Charge Notice (Ref: SPxxxxxxxx) for vehicle registration mark XXXXXXX, in which you allege that the driver has incurred a parking charge. I note from your correspondence that you are not seeking to hold me liable as the registered keeper, under Schedule 4 of the Protection of Freedoms Act 2012 ("The Act"). You have chosen not to issue a Notice to Keeper in accordance with The Act, and it is now too late for you to do so.

There is no obligation for me to name the driver and I will not be doing so. I am therefore unable to help you further with this matter, and look forward to your confirmation that the charge has been cancelled. If you choose to decline this appeal, you must issue a POPLA code.
Smart Parking denied the appeal on the 6th of Feb with the attached letter.

Smart Parking Appeal Rejection

CCJ Claim Form

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