Free Traffic Legal Advice

Unfortunatley its not my employer that has contracted the parking company but the owner of the land near by.

What would you suggest I appeal based on then as I agree it just shows me coming and going? Basically say I wasn't stopped for that long as I had to let another car out before stopping?

Hoping someone can point me in the right directio for the below letter.

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I drove to my office at MediaCityUK to unload and load equipment. The office is several floors up and I had a lot to carry. The bay is loading only with a 20-minute maximum. I unloaded and reloaded the vehicle, but it came to 23 minutes 13 seconds, so just over 3 minutes over.

A few details that might matter:

• Enforcement has recently switched from no ANPR to ANPR. The signs before and after the change both state ANPR may be used, and I think the signage was updated shortly before this happened.
• The signs don't make clear when the 20 minutes actually starts and stops. I'd assumed it ran from engine-off to engine-on, on which basis I was barely over.
• There doesn't seem to be any grace period applied.

I'm planning to appeal but want to make sure I lead with the strongest grounds. My instinct is to argue the grace period (I thought operators had to allow around 10 minutes at the end), plus the unclear signage and the recent ANPR change. Does that sound right, and is there anything stronger I'm missing? Any wording tips for the appeal itself would be hugely appreciated.

As an afterthought: if I appeal and they reject it, can I still pay the £60 discounted amount on the letter, or do I lose that by appealing?

Thanks in advance.