Show Posts - vic2442

Is there any chance of success if proceeding to Adjudicators?, it seems very unfair the car was brand new and was leased from that day I received the PCN just hours before my resident permit started

Quote from: tincombe on 12 May, 2026 14:01I also made a complaint and involved the registered keeper (my sister) after Brent said they could only discuss the case with her, but we still received no response.So, to be clear(and even these may not scope the issue fully): is your sister by name the registered keeper?If not, who is(you mention that the car is held under a lease). 'Who' includes corporate entities;If a corporate body, can your sister act for them;Or is the leaseholder e.g. VW Finance etc. the registered keeper;By whom was the NTO received, andDo you have the NTO?OP, IMO these are vital procedural issues which must be scoped before a course of action could be suggested.My sister is by name registered keeper.However the address is a corporate bodyShe receives the letter directly from corporate body, she works in HR and is in direct contact with the company.My sister never received the NTO, and she has also spoken to the company and they confirmed they never received it either. My sister forwards any correspondence to me so I therefore didnt receive any NTO.However we received the charge certificate. Which was addressed to my sister by name and company addressIn terms of whether my sister can act for them I am not sure, I assumed so as she is the named registered keeper.

Quote from: stamfordman on 12 May, 2026 13:24Who has the logbook. What are the name and address on it (in broad terms). Don't assume: see it if you can.I have the details of it. It is the same name and address as is on charge certificate, however the NTO was never received.Is this case worth escalating to adjudicator. Its a new car and was awaiting proof of ownership for permit application which was completed 3 hours after PCN was issued. At the time I also had valid permit for old car parked at the time also so this wasn't a blatant refusal to comply.

Quote from: stamfordman on 12 May, 2026 12:49You say the car is leased? If so the lease company is usually the registered keeper. Yes it is the companys adress on the DVLA registered keeper, however it is my sisters name.I am a named driver, and the driver at the time of contravention.

Yes PCN was affixed to car.My sister is the registered keeper and her company address is registered. She receives council correspondence directly. She received all correspondence except NTO. After reading through this forum regarding Brent PCN, I see that this is a regular occurence that they do not send the notice to owner letter !

Looking for advice on an ongoing Brent Council PCN.The PCN was issued for my new car on event day last year October, while I was waiting for proof of ownership needed to obtain a resident permit. I received the required documents and my permit became active around 3 hours after the PCN was issued. I also had an active permit for my previous car , which was parked there at the time. I have no intention in breaching contravention and was waiting for documents to complete the permit applicationI made an informal appeal explaining this, but Brent rejected it saying I should have parked elsewhere. However I live in a Wembley event day zone, I would have had to park outside the event day zone which covers several areas around the stadium, I would have needed to have parked 4 miles away from home to be outside the zone.The issue now is that we never received the Notice to Owner, but Brent still progressed the case to Charge Certificate stage. I contacted the PCN team multiple times past 6 weeks and was repeatedly told the case was on hold due to delays. I also made a complaint and involved the registered keeper (my sister) after Brent said they could only discuss the case with her, but we still received no response.I’m not the registered DVLA keeper of the vehicle. The car is a company car provided through my sister’s employer, and their scheme allows family members to be named drivers. I am the main user/named driver of the vehicle, but the registered keeper details are in my sister’s name/company lease name.I called the council PCN team today and I’ve now been told the hold has been removed and I believe the next step is the Order for Recovery, where I can file a witness statement confirming the NTO was never received.Does this sound like a good case for reset/cancellation, and is there any advice on next steps? Cheers