Received this Parking Charge Notice today for use of Pick Up/Drop Off zone at Stansted Airport, even though did not use the zone for pick up or drop off. The parking was booked and paid for at the Airport's Orange Zone Car Park, but took the wrong exit from the roundabout and ended up into the Pick Up/Drop Off zone. Once you are past the roundabout into the Pick up/Drop off zone there is no way to turn back, so are forced to drive all the way to the end of the zone, to use the next roundabout to get to the Orange Zone. As you can see from the time stamps, there was no time for any pick up or drop off.
The signage at the roundabout is also confusing and not clear which exit the car should take. The first exit is the Pick Up/Drop Off zone and second for the Orange zone, but no indication which one from the signage.
Could this be a matter of simply writing to APCOA and showing the booking for the Orange zone and saying this was a mistake? If not, what can be done? Surely they cannot expect someone to pay a fee just to drive through that stretch of inescapable road without doing any picking up or dropping off. It is not a toll road, or is it?
Any help much appreciated.
PCN Page 1 -
https://ibb.co/6RZhDjTVPCN Page 2 -
https://ibb.co/PGvtmsh1Roundabout exits -
https://ibb.co/JRrdQtf9