Hello,
I'm the registered keeper of the vehicle involved in this PCN and am seeking advice on how to respond to a letter of claim.
The business requires entry of the vehicle registration to validate free parking. The driver entered the registration at the time of purchasing chips but either made a typo, or accidentally entered the registration of a different vehicle they had access to.
It has recently come to light that the person who paid for the chips did so with a card. I have a screen grab of their bank app showing the transaction. It is dated a day later, but I assume this is the settlement date as the transaction was at the time of parking.
There have been 9 letters received, most recently a letter of claim. There has so far been no response to any of the letters.
Any advice on how best to respond would be gratefully received.
Thanks
Letter 1
https://ibb.co/xSLbpd7Xhttps://ibb.co/7djFjhZNLetter 2
https://ibb.co/27Sr0M8fhttps://ibb.co/gL8JtDKrLetter 3
https://ibb.co/3JXR8Nshttps://ibb.co/5xBk2fL7Letter 4
https://ibb.co/pvjdQ6z0https://ibb.co/0yccP8f9Letter 5
https://ibb.co/sJg9CrXbhttps://ibb.co/d09LMgnBLetter 6
https://ibb.co/jvhBTYMFhttps://ibb.co/Gvsxvx0cLetter 7
https://ibb.co/tTBWGcQrhttps://ibb.co/v4bvvK4fLetter 8
https://ibb.co/35GQkCs4https://ibb.co/S4s72q0qLetter 9 (Letter of Claim)
https://ibb.co/cM4zYfxhttps://ibb.co/YBMFkbM1https://ibb.co/jPZRphbjhttps://ibb.co/YTym6TR7https://ibb.co/tTqmXQH6https://ibb.co/1fnG4dtShttps://ibb.co/Y7FnzC59https://ibb.co/KjkvNHvMhttps://ibb.co/gbfjmH14https://ibb.co/Ps7Vz6HJhttps://ibb.co/nsdJpRVYhttps://ibb.co/rfZZZ7CBCar Park Photos (Unfortunately I don't currently have a closeup of all signage)
https://ibb.co/XZdM10Khhttps://ibb.co/v7kynBdhttps://ibb.co/d0Zt2V8qhttps://ibb.co/Vpt9Skb5https://ibb.co/LzqW8pMDhttps://ibb.co/1GGftb58Street view:
https://maps.app.goo.gl/H5eXe7jziQHEcP4cA