Free Traffic Legal Advice

Thank you both.

So to summarise, we should send that template to update the address in their systems to avoid any defaults against us.

Since that still leaves the question of how to get the PCN dropped, should we do this within the same message despite us not having the PCN reference? Or do I first need to somehow ask them for the PCN reference before trying to get it dropped?

In effect, is it possible to sending the message below at once (additions in bold)?

Subject: Data Rectification and Erasure Notice – PCN

To APCOA,

I am issuing this notice to require the immediate rectification and erasure of my personal data in line with Article 16 and Article 17 of the UK GDPR.

Please amend your records to reflect my current address for service:

[Your New Address]

I further require that you erase all records containing my previous address from your system and databases.

Additionally, you must notify any third parties to whom my personal data has been shared, including debt collection agencies, legal representatives, or other associated entities, instructing them to update my address and erase any reference to my previous address.

For verification, I enclose a copy of my V5C document showing my updated address. No further evidence is required.

You are required to confirm in writing within one month that this rectification and erasure have been completed, including the names of all third parties notified.

I understand I have received a PCN, sent to me as the registered keeper of vehicle XXXXXX.

As I am sure you are aware, the land at Stansted Airport where the alleged incident occurred is covered by Bylaws, therefore it is not relevant land for the purposes of the Protection of Freedom Act 2012. As a result, you can only hold the driver liable.

As the registered keeper, I am under no obligation to identify the driver, and I will not be doing so.

Please advise that you have closed the file on this case, and I will be receiving no further correspondence from you or third parties.

Yours faithfully,

[Your Full Name]

We (two people at the same address using a car) presumably received a PCN from APCOA for accidentally not paying a Stansted parking charge in time. However, the address on the V5C was wrong back then (now updated) so we never received the PCN in post. We have now received a SMS message from PayDRP talking about an overdue parking charge, which cites APCOA and correctly names our car's reg plate, so presume it is not spam.

However, the SMS did not go to the registered keeper but to the other person, so not sure how to handle this. Had the keeper received the SMS, we would have used one of the templates to send a complaint to APCOA to drop the PCN and refrain from further contact, but not sure this is the way to proceed since we may accidentally reveal more than necessary.
While the SMS does not mention names, it is not clear how they got this particular number, and not the keeper's number.

How should we proceed in this case?

Thanks in advance!