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Messages - Nij98

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Private parking tickets / Re: Saba PCN – Failing to obtain valid ticket – Brent Cross Station
« on: Today at 02:08:42 pm »
Sorry to bump, is there any recommendations for this or am I best to now just pay the fine?

I have uploaded the PCN itself as well as the reply I got to the appeal I Made

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Private parking tickets / Re: Saba PCN – Failing to obtain valid ticket – Brent Cross Station
« on: March 23, 2026, 03:45:58 pm »
Quote from: jfollows on March 23, 2026, 10:51:45 am
Note https://www.ftla.uk/the-flame-pit/amended-railway-byelaws-from-26122025/msg102290/#msg102290 because this is a TfL car park.

The original poster needs to provide more details, such as posting the notice here. And the contents of the appeal submitted.

I have added more details, would you need anymore?

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Private parking tickets / Re: Saba PCN – Failing to obtain valid ticket – Brent Cross Station
« on: March 23, 2026, 11:12:52 am »
See attached the PCN and the reply to my appeal.

https://postimg.cc/rKYb3bcy - PCN Front
https://postimg.cc/S2qtcbLH - PCN Back

https://postimg.cc/sv86wh9g - Reply to my appeal.
Unfortunately, I fear I might have ruined that specific defense. Before I realized the critical importance of not outing the driver, I submitted my initial appeal directly to Saba and used the word "I", effectively admitting to being the driver.
For full transparency so you know what we are working with, here is the exact text of the appeal I submitted to them (I can't access the rest):

"I am writing to formally appeal the above-referenced Parking Charge Notice... I arrived and parked my vehicle at 9:00 AM and immediately attempted to pay for my parking session using your designated mobile application. Unfortunately, the app was experiencing technical difficulties... I continued to try, and the payment finally processed successfully at 12:16 PM..."
In future I will check with the forum before appealing at all...

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Private parking tickets / Saba PCN – Failing to obtain valid ticket – Brent Cross Station
« on: March 23, 2026, 10:36:03 am »
Hi everyone,

I’m hoping to get some advice on a PCN received as the Registered Keeper of the vehicle, and whether it’s worth taking to POPLA or if the £60 reduced rate should be paid.

The Details:

Operator: Saba Park Services UK Limited

Location: Brent Cross Station Main

Date of Event: 19 March 2026

Issue: "Failing to obtain a valid ticket or cashless parking session"

My Status: I am the Registered Keeper.

The Situation:
The driver parked the vehicle at the station at 9:00 AM and immediately attempted to pay using the PayByPhone app. The app was experiencing technical errors and repeatedly failed to process the payment. The driver could not remain by the car waiting for the app to resolve its issues, as they had to urgently had to head to an interview.

The driver continued trying the app periodically, and the payment finally processed successfully at 12:16 PM. The amount paid was £8.00, which is the flat daily rate for this location. Therefore, the operator suffered no loss of revenue for the vehicle's stay that day.

The Appeal:
An initial appeal was submitted directly to Saba, providing the receipt showing the daily rate was paid in full. Saba rejected the appeal, stating:

The car park is strictly "pay on entry".

App difficulties do not create an exemption to the terms and conditions.

The retrospective payment at 12:16 PM does not cover the time parked prior to that exact moment.

Current Status:

Saba is demanding £100, reduced to £60 if paid within 14 days of their rejection letter (dated 20 March 2026).

A POPLA verification code has been provided.

Saba explicitly states that appealing to POPLA forfeits the opportunity to pay the reduced rate.

Has anyone successfully navigated POPLA with a similar "app failure but full daily rate paid" scenario, or is POPLA likely to side with Saba's strict "pay on entry" clause? Furthermore, does the Notice to Keeper look compliant with PoFA?

Any advice on angles to fight this would be hugely appreciated .

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