Free Traffic Legal Advice

Quote from: jfollows on March 25, 2026, 06:02:23 pm

Moorside Legal is definitely a law firm and you should search the forum to find many cases involving them.

Their letter should

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the claimant writing to the defendant with concise details of the claim. The letter should include the basis on which the claim is made, a summary of the facts, what the claimant wants from the defendant, and if money, how the amount is calculated;

, which it clearly doesn’t, it’s utter rubbish, so you should respond

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The reply should include confirmation as to whether the claim is accepted and, if it is not accepted, the reasons why, together with an explanation as to which facts and parts of the claim are disputed

to the effect that you can’t reply to any substantive details in their letter because there aren’t any, but you will be defending the claim in full.

You might want to look at https://www.ftla.uk/private-parking-tickets/letter-before-claim-received-from-moorside-legal/msg95464/#msg95464, for example. Or just reply more simply to their laughably incompetent letter.

I have responded exactly as per the link sent to an email found in another thread (Moorside unsurprisingly don't post an email address on their website)

Will see what comes of it if any.

if I get no response am I likely to keep getting pestered or can I consider it dead and buried?

Update: I got an automated email response saying:
"Thank you for contacting Moorside Legal.

Please be advised that this mailbox is not monitored. We request that you access our online portal at https://portal.moorsidelegal.co.uk and follow the instructions provided to submit your enquiry.


Alternatively, you may contact us by telephone on 0330 822 9950 between the hours of 9:00am and 5:30pm, Monday to Friday."

Moorside Legal is definitely a law firm and you should search the forum to find many cases involving them.

Their letter should

Quote

the claimant writing to the defendant with concise details of the claim. The letter should include the basis on which the claim is made, a summary of the facts, what the claimant wants from the defendant, and if money, how the amount is calculated;

, which it clearly doesn’t, it’s utter rubbish, so you should respond

Quote

The reply should include confirmation as to whether the claim is accepted and, if it is not accepted, the reasons why, together with an explanation as to which facts and parts of the claim are disputed

to the effect that you can’t reply to any substantive details in their letter because there aren’t any, but you will be defending the claim in full.

You might want to look at https://www.ftla.uk/private-parking-tickets/letter-before-claim-received-from-moorside-legal/msg95464/#msg95464, for example. Or just reply more simply to their laughably incompetent letter.

Apologies i'm struggling to come up with a reply that i'd need to send them.

I basically need to say that "there's no confirmation of the claim being accepted and lacks any substantive details for me to respond to."

Obviously my end goal here is not have to fight this in a court, I simply do not think I should be fined for parking at my own home and want the charges dropped.

The reason I and other posters have been somewhat labouring the point around the lease is because if PCM eventually sue you in the County Court, primacy of contract would have been by far your strongest arm of defence. There is still likely a decent amount of time before they do take you to court (if they decide to), which should be more than enough time for your parents to obtain a copy of their lease from the landower. But, if they are unwilling to help you out by doing this we will have to explore other options.

Ok, to recap where we are:

• You live in a property, but have no contractual agreement to be there, as you have been allowed to live there by your parents
• Your parents likewise cannot provide you with any documents to prove that they have any contractual agreement to be there
• As a result of not being able to locate a lease, they likewise cannot prove that they have a space(s) demised to them via said lease
• You mentioned at one point "All the agreement mentions is that the car park requires a permit", but as yet we do not know what agreement this is, how it came into your possession, nor which parties said agreement is between
• You have 2 tickets in play. 1 is for parking in a bay that is allocated to you (via the missing lease), and 1 is for parking in a bay allocated to a third party (the housing association).

For the parking charge you have received for parking in your own bay, the following potential arguments:

• Primacy of contract. The parking spot is demised to your parents, who granted you permission to park in it. A difficult argument to run without evidence.
• No contractual offer - we have not yet seen photos of the signage (this would be useful), but if it requires the displaying of a permit, there is an argument to be made that the signage is prohibitive, insofar as it doesn't make a contractual offer to those without a permit to park. The downside here is that you do have a permit, it simply wasn't displayed.
• No commercial justification - you had a permit, but simply forgot to display it, and as such now they are aware you have one, there is no commercial justification for continuing to pursue you. The counter argument here might be that there is a commercial justification for penalising non-diplay, on the basis that the wardens who patrol need to be able to identify who is entitled to park where, so that they can effectively manage parking. This argument could potentially be overcome.

For the parking charge you have received for parking in the Housing Association's spot, the 'No contractual offer' argument would seem to be the best fit, again, subject to what the signs say.

I can try and get them to find some sort of lease agreement again. Going by other posters questioning, my parents own the flat and have in the past rented it out, I then moved in but didn't sign a lease agreement with them.

Going by my recent post about my appeal, given the fact that the specific one that I'm getting chased for. (Of the 2 fines I've got only 1 currently is being actively pursued) Is for me parking in a bay I'm entitled to park in but forgot a permit. And I have stated that I forgot my permit and submitted evidence of me having a permit. What are the likely directions that this goes down?

Please confirm that no driver(s) were revealed in the appeal(s)?

I said.

"I am writing to appeal the mentioned parking fine.

This was a case of me simply forgetting to put my permit on the dashboard when returning home. I have physical proof that I live at the address and have the relevant permit which was forgotten and would have been in the car just not on visible display.

This is not a case of the parking management losing out on revenue due to me being there as the car park is free and for residents of which I am.

Thank you"

If what I said here was wrong then there was a 3 day period between me asking whether to appeal it and actually appealing it with no advice or reply so what was I supposed to do? I've explained the situation that led me to getting a ticket

Seeing as the 14 initial days to pay have expired is it best to contact trace to dispute the charge or BPA who manages the car park. Or do I now have to wait for this to be escalated potentially from the solicitor?

Is there anything which relates to "Parking" or similar?

In other news, the NtK's are not PoFA compliant but there is no way that either the operator or the debt collector will admit that at this time - we can however use this at a later date.

All the agreement mentions is that the car park requires a permit. As I mentioned I haven't signed a lease agreement so in-depth information is limited.

The lease agreement very likely trumps any "rules" the parking co. and HA might try to impose, both by virtue of what it might say and equally what it might not say.
You are being advised by experienced people who do seem to help win cases. If they ask for specific information, it's because it can be important.
Also note: things don't get "escalated to a CCJ".
You might do well to read a few other threads here, after you've answered the question.

Right, is there anything specific I'm looking for in the lease agreement that I can post here? Providing I can find it