Free Traffic Legal Advice

I've had the response. It looks like they're still holding the registered keeper liable for the charge:

Dear Sir/Madam,

Thank you for your correspondence relating to your Parking Charge: xxxxxxxxx

The Charge was issued and the signage is displayed in compliance with The Private Parking Sector Single Code of Practice and all relevant laws and regulations

Clear signs at the entrance of this site and throughout inform drivers of the requirement to pay for parking, and it is not possible to access any part of the premises without passing multiple signs. Your representations are not considered a mitigating circumstance for appeal.

We confirm the Charge was issued under Schedule 4 of the Protection of Freedoms Act 2012. As no driver details have been provided, we are holding the registered keeper of the vehicle liable.

In light of this, on this occasion, your representations have been carefully considered and rejected.

We can confirm that we will hold the Charge at the current rate of £25 for a further 14 days from the date of this correspondence. If no payment is received within this period, and no further appeal to POPLA is made, the Charge will escalate and further costs may be added. Should you appeal to POPLA, and your appeal is rejected for any reason, you will also lose your right to pay at the reduced rate.

Please find below the payment options:

Online payment website: https://nexusplatform.co.uk/pcn
Post: Cheques or Postal Orders to: PO Box 1750, Northampton, NN1 9PN - made payable to CP Plus Limited

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You have now reached the end of our internal appeals procedure. This correspondence represents our final stance on the matter and we will therefore not enter into any further correspondence.

CORRESPONDENCE RECEIVED FOLLOWING THE REJECTION OF AN APPEAL WILL NOT CHANGE THE OUTCOME OR EXTEND THE DATE IN WHICH PAYMENT SHOULD BE MADE.

Although we have now rejected your appeal, you may still have recourse to appeal to Parking On Private Land Appeals (POPLA), an independent appeals service. An appeal to POPLA must be made within 28 days of the date of this letter.  POPLA will only consider cases on the grounds that the Parking Charge exceeded the appropriate amount, that the vehicle was not improperly parked or had been stolen, or that you were otherwise not liable for the Parking Charge.  To appeal to POPLA, please go to their website http://www.popla.co.uk and follow the instructions. If you would rather deal with this matter by post, please contact our Appeals Office and we will send you the necessary paperwork.

Your POPLA reference number is (please note this reference is for use only when appealing to POPLA): xxxxxxxx

Please note that if your appeal does not relate to the above criteria or is rejected by POPLA for any reason, you will no longer qualify for payment at the reduced rate. POPLA will not consider any cases where payment has been made. You must pay the charge or appeal to POPLA, you cannot do both.

By law we are also required to inform you that Ombudsman Services (www.ombudsman-services.org/) provides an alternative dispute resolution service that would be competent to deal with your appeal.  However, we have not chosen to participate in their alternative dispute resolution service.  As such should you wish to appeal then you must do so to POPLA, as explained above.

Yours faithfully,

CP Plus Limited

Hello,

I'm the registered keeper of the vehicle.

Received the following notice through the post about a unpaid parking in a Forestry England car park which has parking enforced by Group Nexus. Ticket wasn't purchased due to issue with phone signal and no other means to pay.

Issued 27/01/26.

Charge £50 reduced to £25 if paid within 14 days.

Interested in thoughts on the letter and Group Nexus.

https://ibb.co/ZRwPQB40
https://ibb.co/cKGRVvGc
https://ibb.co/Xf3VrFPy

Thanks