This is their response to our challenge:
PENALTY CHARGE NOTICE LJ35373102
DATE OF ISSUE Saturday, November 22, 2025 16:38
VEHICLE REGISTRATION MARK KV10CWY
LOCATION Clapham Park Road
CONTRAVENTION 34j - Being in a bus lane
Dear Mrs ///,
Thank you for writing to us.
We have carefully considered what you say but we have decided not to cancel your Penalty Charge Notice (PCN).
We sent you a PCN because our camera evidence shows your vehicle in a bus lane at a time when only buses are allowed there. The bus lane is indicated by signs and road markings.
The restricted lane sign (Traffic Signs Regulations and General Directions 2016 (TSRGD) diagram 958) shows which vehicles can use the lane: buses, bicycles, and taxis.
The words "BUS LANE" (TSRGD diagram 1048) are marked on the road at the start of the lane where the continuous line begins and are repeated along the lane.
Only the allowed vehicles can use this part of the road while the bus lane is in operation. Other vehicles are prohibited.
Although bus lanes can have coloured surfaces, the colour has no legal meaning. The legal status of the bus lane is determined by the official signs and road markings.
Bus lane signs are made from reflective materials that are visible at night, due to streetlights and vehicle headlights. The road has a maximum speed limit of 20 mph.
04/02/2026
I appreciate you did not intend on committing the contravention and understand the circumstance described within your representation. Please be advised that it remains the driver’s/keeper responsibility to ensure that the vehicle was proceeding in accordance with the restriction in place.
The enclosed photos help to show why your PCN was issued.
You can also view CCTV evidence of your case online at
https://beta.lambeth.gov.uk/parking/parking-fines-and-penaltycharge-notices-pcns/penalty-charge-notices-pcns/pay-or-view-parking-fine-penalty-charge-notice-pcnYou have these choices:
· You can pay the discount charge of £80.00 if your payment reaches us within 14 days of the date of this letter.
· You can pay £160.00 within 28 days of the date shown on your PCN.
· You can formally challenge your PCN by using an Enforcement Notice form. The vehicle's owner will automatically receive the form if the PCN has not been paid within 28 days of the date shown on it. The form offers you the chance to formally challenge your PCN or pay the full £160.00. If you decide to formally challenge your PCN, please do not write to us again but wait until the Enforcement Notice form arrives.
How to pay:
· Online or over the phone
The easiest way to pay for your PCN is by visiting our website
www.lambeth.gov.uk/payments where you can pay by Debit/Credit card. Or you can call 0333 800 5005. The lines are open 24 hours and 7 days a week.
· Post
You can also send us payment by post; however we need to receive this within the time stated above. Cheques and Postal Orders must be made payable to "London Borough of Lambeth" and sent to Lambeth Parking, PO Box 549, Darlington, DL1 9TU. Please make sure you write the PCN number on the back of the cheque or postal order.
For more details regarding how we use your personal information please view our Privacy Notice at
www.lambeth.gov.uk/parking-transport-and-streetsYours sincerely
Lambeth Parking Services