3. Messages

Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.

Messages - Awaessi

Pages: [1]
1
Private parking tickets / UKPS- Private I have received invoice- I was in the car you can see the brake lights
« on: January 13, 2026, 05:09:55 pm »
Hi everyone,

I only received this parking charge invoice from UKPS today (13th Jan) and apparently today is the very last day to pay the discounted £60.The thing is, I literally just stopped to pick someone up – stayed in the driver’s seat the whole time, turned the car around, max 5 minutes and left. I tried to attach the photos but for some reason but photos are from their own notice which clearly show I was in the car the entire time. Feels like a proper pick-up stop rather than parking to me, but I’m panicking a bit because of the deadline. Has anyone successfully appealed something similar with UKPS?
What should I put in an appeal today to hopefully keep the discount if they reject it later?
Or is it safer to just pay the £60?Any help or quick template would be amazing – really appreciate it!

Thanks so much
A.A



PARKING CHARGE NOTICE
DO NOT IGNORE THIS NOTICEUKPSDate: 31/12/2025Parking Charge Details
Operator Code: 1750
PCN Reference: 4.....
Vehicle Registration: Y......
Incident Date/Time: 27/12/2025 15:45
Issued Date: 31/12/2025
Amount Due: £100.00ECO3988A

To:.....Parking Charge Notice (PCN) 4.......has been issued to your vehicle YB62DNV because it was parked in contravention of the terms and conditions at 8 Eaton Road on the 27/12/2025 at 15:45. The contravention for this PCN is:
Permit RequiredBy parking on this private land in a manner that contravened the terms and conditions displayed on the UKPS Limited signage at 8 Eaton Road, the driver became liable for a parking charge. This incident happened in the period of time immediately preceding 27/12/2025 at 15:45.The full amount of this parking charge is £100.00. A reduced amount of £60.00 can be paid within 14 Days of Issued Date.The Vehicle Keeper Details were obtained from The DVLA through the Reasonable Clause criteria of pursuing an outstanding parking charge. The name and current address of the driver may not be known. If you were not the driver responsible by providing their full name and address in writing on the slip provided overleaf.UKPS Limited, the Creditor, request that this Parking Charge be paid using one of the payment methods detailed overleaf.As the contracted agent, the creditor, UKPS Limited, has the right to recover unpaid charges from the registered keeper if the parking charge remains unpaid after 28 days, or the name and address of the driver is not known.[Multiple ANPR/camera images are shown on the notice with timestamps around 12:27:2025 15:39–15:45 and camera references such as Camera 05, Camera 06]Payment Slip
Return with payment to:
UKPS Limited, PO Box 6974, Leamington Spa, CV31 9QUPaid Reference: 4589290
Vehicle Registration: YB62DNV
Notice Issue Date: 31/12/2025I enclose a cheque/postal order for the amount of: £
made payable to: UKPS LimitedDo not send cash in the post.


2
Private parking tickets / Re: Urgent Advice Needed: Hospital Parking Fines Escalated to Debt Collectors - How to Appeal or Minimise?
« on: January 06, 2026, 12:12:05 pm »
Hi Happy New Year!

I sent an email to them on 25 December, but I have not yet received any confirmation of receipt or acknowledgment. Is this something I should be worried about, or can I consider it sufficient that I have evidence of having sent the email?

BW
AA

3
Private parking tickets / Re: Urgent Advice Needed: Hospital Parking Fines Escalated to Debt Collectors - How to Appeal or Minimise?
« on: December 25, 2025, 12:07:05 pm »
Thank you so much for all your help, just sent a reply to them now, fingers crossed.

Merry Christmas and New Year.

4
Private parking tickets / Re: Urgent Advice Needed: Hospital Parking Fines Escalated to Debt Collectors - How to Appeal or Minimise?
« on: December 24, 2025, 06:01:48 pm »
Hi everyone,

Got this reply from parkingeye and seems like they are not really helping with it.

Any guidance and advice will be appreciated and be like Xmas treat for me as I have no money and they are asking me 170x3.


We are writing in relation to your recent correspondence. Please be advised our complaints policy does not cover the following: Appeals / dissatisfaction relating to the issuance of a Parking Charge Notice Comments about our policy decisions Complaints which are received 56 days after the charge was incurred We would like to highlight that Parkingeye are member of the British Parking Association and operate in line with the Private Parking Sector Single Code of Practice. All our signage and processes are compliant with the code of practice. We can confirm our records show that correspondence was issued via the post on 05/08/2025, 14/08/2025 & 08/09/2025 for Parking Charge reference 328809/283827 and on 09/09/2025, 18/09/2025 & 13/10/2025 for Parking Charge reference 438913/539865. As a member of the British Parking Association, Parkingeye obtains all its Registered Keeper information from the DVLA. We can confirm that we have now amended your records as per your request to the new address ............ We would advise that you contact the DVLA to amend any incorrect records that they may hold for yourself. As Parkingeye did not receive any response to the correspondence sent, we contacted our recovery agent in order to recover the outstanding sum owed against the Parking Charge. The categories of personal data we send to them is your name, address and vehicle details. If you require DCBL to make any changes to your personal data we would advise that you contact them directly, as we do not have access to the data which they may hold. As per our complaints policy, appeals or dissatisfaction concerning a Parking Charge will not be dealt with via this process. Our records show that requests for a late appeal were received on 08/12/2025 for both charges, and the requests were granted on 08/12/2025. However, no subsequent appeals were then received. Please note that any evidence/appeals submitted in a ‘request to appeal’ is not considered and appeals and evidence can only be submitted when the appeal request is granted. These cases are currently with Direct Collection Bailiffs Limited (DCBL), and you should contact them directly if you have any further queries. DCBL can be contacted: - By telephone - 0203 434 0423 – Office opening hours: Monday—Friday, 8am—5pm By email - collections@dcbltd.com By post - DCBL, Direct House, Manor Park, Greenwood Drive, Runcorn, Cheshire, WA7 1UG Parkingeye Complaints Team have now closed complaint reference #58747, and this is our final response. Our complaints policy and escalation process can be found by visiting our website at https://www.parkingeye.co.uk/motorist/complaints/ Kind regards, Parkingeye Complaints Team

5
Private parking tickets / Re: Urgent Advice Needed: Hospital Parking Fines Escalated to Debt Collectors - How to Appeal or Minimise?
« on: December 14, 2025, 08:51:29 pm »
Thank you so much.

6
Private parking tickets / Re: Urgent Advice Needed: Hospital Parking Fines Escalated to Debt Collectors - How to Appeal or Minimise?
« on: December 14, 2025, 12:57:18 pm »
Thank you so much for you guidance and it is really appreciated 🙏.

I have received another letter as below, should I just ignore it or need to take any action while I am waiting for them to reply to my complaint:

DCB001/802/E-PEL dcbl
Direct Collection Bailiffs Ltd 24/7 Payment line: 01302 897022
Collections team: 0203 597 3959
www.dcbltd.com/pay-onlineDCBL Reference Number: 10738339
Date of Letter: 08 December 2025
Date of Contravention: 04/09/2025
Parking Charge No.: 438913/539865
Vehicle Registration:
Client: Car Parking Partnership
Location: University Hospital Coventry / Drop off & pick up
Reason for Contravention: Vehicle Remained On Private Property In Breach Of The Prominently Displayed Terms FINAL REMINDER - Unpaid Parking Charge £170.00We wrote to you recently regarding an unpaid parking charge and Direct Collection Bailiffs Ltd (DCBL) have been instructed to collect the outstanding balance on behalf of our Client. The balance is still outstanding and you are now at risk of legal proceedings being issued against you.In the event that a claim is issued against you, further fees and costs will be incurred and these will be added to the balance that you owe to our Client. Thereafter, non-payment of the claim amount may result in a County Court Judgment being entered against you. This may result in further enforcement action being taken and in some circumstances, it may prevent future lending.Supreme Court Decision about Parking Charges.A Supreme Court ruling in November 2015 reinforced that it is lawful for a parking operator to pursue payment of a correctly issued unpaid parking charge through the County Court. The case was an important test case for companies like our Client. You can find further information online at:https://www.supremecourt.uk/cases/uksc-2013-0280At this point, you are no longer able to appeal the parking charge. Your next opportunity to dispute the charge would be if the matter was taken to Court.Preventing Further Action.You should either pay the outstanding amount by scanning the QR code below or call us to discuss repayment on 0203 597 3959

Yours sincerely,


7
Private parking tickets / Re: Urgent Advice Needed: Hospital Parking Fines Escalated to Debt Collectors - How to Appeal or Minimise?
« on: December 09, 2025, 01:40:41 pm »
Hi I did complaint and you can see below their auto reply.

Thanks for submitting your complaint |
Yahoo
/
Inbox



Parkingeye Limited
 
From:
noreplywebform@parkingeye.co.uk

Mon 8 Dec at 09:42

Hi ,  thank you for getting in touch.

We can confirm that we have received your complaint and a response will be issued within 28 days as detailed in our complaints policy.

Please note, appeals will not be dealt with via this process. All appeals should be submitted via https://portal.parkingeye.co.uk/.

Kind regards,
Parkingeye Team.

The contents of this email and any attachments are intended for the named addressee(s) only. It contains information which may be confidential and which may also be legally privileged. If you are not the intended recipient it is strictly forbidden to disclose any part of this message with any third party or to copy, distribute or use the contents herein without the express written consent of the sender. If you have received this message in error please contact the Privacy Lead at ParkingEye Limited immediately on +44 (0)1772 450970 and then delete it. Although this e-mail and any attachments are believed to be free from any virus or other defect, unfortunately, full security of the email cannot be ensured as, despite our efforts, the data included in emails could be infected, intercepted, or corrupted. Therefore, the recipient should check the email for threats with appropriate software. The views and opinions expressed in this email belong to the sender and may not be that of the ParkingEye Limited. ParkingEye Limited does not accept liability for any damage inflicted by viewing the content of this email, nor does it accept any liability for any statements contained within this email.

The contents of this email and any attachments are intended for the named addressee(s) only. It contains information which may be confidential and which may also be legally privileged. If you are not the intended recipient it is strictly forbidden to disclose any part of this message with any third party or to copy, distribute or use the contents herein without the express written consent of the sender. If you have received this message in error please contact the Privacy Lead at ParkingEye Limited immediately on +44 (0)1772 450970 and then delete it. Although this e-mail and any attachments are believed to be free from any virus or other defect, unfortunately, full security of the email cannot be ensured as, despite our efforts, the data included in emails could be infected, intercepted, or corrupted. Therefore, the recipient should check the email for threats with appropriate software. The views and opinions expressed in this email belong to the sender and may not be that of the ParkingEye Limited. ParkingEye Limited does not accept liability for any damage inflicted by viewing the content of this email, nor does it accept any liability for any statements contained within this email.

8
Private parking tickets / Urgent Advice Needed: Hospital Parking Fines Escalated to Debt Collectors - How to Appeal to get it write off.
« on: December 09, 2025, 09:24:39 am »
Thank you so much for your advice – I really appreciate it. I followed your suggestions and just received the response below from them.
Quote
Could you kindly guide me on the best way to handle this now? Thanks again for your help! 

Dear Sir/Madam

Your request to access the online appeals process has been approved. You will now be able to access the appeals process using your parking charge reference number and vehicle registration details.

To submit your appeal please click here https://portal.carparkingpartnership.co.uk/appeal .

You have 7 days to submit your appeal. If you prefer to make a payment instead of appealing, please click here .

Please note: This is not the appeals process. This is confirmation that you now have access to the online appeals process.

Kind Regards,

Car Parking Partnership Team

Car Parking Partnership is a trading name of Parkingeye Limited, Company registered in England and Wales No: 5134454. Registered office: 40 Eaton Avenue, Buckshaw Village, Chorley, PR7 7NA - Web: www.carparkingpartnership.co.uk

9
Private parking tickets / Re: Urgent Advice Needed: Hospital Parking Fines Escalated to Debt Collectors - How to Appeal or Minimise?
« on: December 09, 2025, 12:46:54 am »
Hi thank you so much for your advice, I followed it and got this below response from them, would really appreciate if you can guide me how to deal with this now,
Dear Sir/Madam

Your request to access the online appeals process has been approved. You will now be able to access the appeals process using your parking charge reference number and vehicle registration details.

To submit your appeal please click here https://portal.carparkingpartnership.co.uk/appeal .

You have 7 days to submit your appeal.If you prefer to make a payment instead of appealing,please click here .

Please note: This is not the appeals process. This is confirmation that you now have access to the online appeals process.

Kind Regards,

Car Parking Partnership Team

Car Parking Partnership is a trading name of Parkingeye Limited, Company registered in England and Wales No: 5134454. Registered office: 40 Eaton Avenue, Buckshaw Village, Chorley, PR7 7NA - Web: www.carparkingpartnership.co.uk

10
Private parking tickets / Urgent Advice Needed: Hospital Parking Fines Escalated to Debt Collectors - How to Appeal or Minimise?
« on: December 06, 2025, 01:40:46 pm »
Hi everyone,

I'm in a bit of a bind and could really use some advice from anyone who's dealt with similar parking issues, especially with hospital parking or private parking. I'll try to keep this as concise as possible.

Background: I recently moved from Scotland to the Midlands (yeah, hindsight is 20/20), and my wife is a doctor working for the NHS at a local hospital. I didn't realise or update my address on my V5C (vehicle log book) when I moved previously – I always updated my DVLA driving license, insurance, and breakdown cover, but overlooked the V5C thinking it wasn't strictly necessary. I've since corrected that.

The issue: I pick up my wife from the hospital most days. The pick-up/drop-off zone has a 10-minute max stay rule, but due to heavy traffic, it often takes that long just to pull up. Plus, my wife frequently gets delayed leaving the ward because of clinical emergencies or other reasons – she can't have her phone on her, and signal in the hospital is terrible anyway, so she couldn't let me know she'd be late. Over the last 4 months, I've apparently overstayed on a few occasions while waiting.

The hospital outsources parking enforcement to a company, Car Parking Partnership (CPP). They must have sent initial notices to the old address on my V5C, which I no longer have access to, so we never received them.

Fast forward, and we've just gotten 3 letters from DCBL (a debt collection agency) demanding £170 each for these incidents.

What I've done so far: We contacted the hospital for help, explaining we never got the original letters, but they said it's out of their hands and we need to deal directly with CPP and DCBL. I haven't reached out to them yet.

Questions: Where do I stand legally on this? Is there a way to appeal or challenge these fines, especially since we didn't receive the initial notices due to the outdated V5C address?
Any tips on minimising the amounts or even getting them waived entirely? Should I contact CPP first or DCBL? Has anyone had success appealing hospital parking fines under similar circumstances (e.g., NHS staff family, genuine pick-up delays)?

Any guidance, templates for letters/emails, or resources would be hugely appreciated – this has come at a really bad time financially.

Thanks in advance!

Best,
A.A


Pages: [1]