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Civil penalty charge notices (Councils, TFL and so on) / Harrow Council PCN for an offence I didn't commit
« on: November 27, 2025, 09:23:47 pm »
Hi, I need advice about a PCN I have been issued incorrectly. 
I went to a dealership for a supervised test drive early afternoon. The salesperson was with me the whole time and we only drove around the dealership area. After the test drive, I stayed inside the showroom, signed paperwork for a different car, paid a deposit, and left in my own vehicle around 2pm.
Couple of months later, I received a PCN saying I committed a traffic offence in the test-drive car at about 18:30, more than four hours after I left, and after the dealership had already closed. I had no access to the vehicle at that time.
I have a receipt showing I was inside the dealership earlier, the signed paperwork, a route map, and an email complaint sent to the dealership.
My questions:
1) Am I liable for a contravention in a dealership’s car hours after a supervised test drive?
2) Should the dealership be providing the correct driver/keeper info instead of me?
3) Anything I should include in my representation to the council?
Any guidance appreciated. Thanks!
I went to a dealership for a supervised test drive early afternoon. The salesperson was with me the whole time and we only drove around the dealership area. After the test drive, I stayed inside the showroom, signed paperwork for a different car, paid a deposit, and left in my own vehicle around 2pm.
Couple of months later, I received a PCN saying I committed a traffic offence in the test-drive car at about 18:30, more than four hours after I left, and after the dealership had already closed. I had no access to the vehicle at that time.
I have a receipt showing I was inside the dealership earlier, the signed paperwork, a route map, and an email complaint sent to the dealership.
My questions:
1) Am I liable for a contravention in a dealership’s car hours after a supervised test drive?
2) Should the dealership be providing the correct driver/keeper info instead of me?
3) Anything I should include in my representation to the council?
Any guidance appreciated. Thanks!