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Messages - buipnfesuaipn

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Thank you all, really helpful.

Good question on how they got my phone number, I have no idea...

I have not received a Notice of Enforcement - on the phone they said that they'd only just picked up the case and the letters were only being issued this week (and presumably would go to the wrong address).

If I don't have to declare to TEC exactly how long it has been since I moved, presumably they are just basing it on whether it is acceptable that I didn't receive the PCN (rather than judge how long it had been)?

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Hi all,

I’d appreciate some help with a TfL Penalty Charge Notice that reached enforcement without me ever receiving any prior correspondence.


Timeline / Case details

  • 14 Jun 2025 - Contravention – Failure to pay Road User Charge (Silvertown Tunnel, Newham)
  • 20 Jun 2025 - PCN issued Sent to old DVLA address
  • 08 Jul 2025  - On Hold: Addressee Gone Away / Unknown Mail returned undelivered
  • 14 Aug 2025  - Charge Certificate Batched
  • 25 Sep 2025  - Debt Registration Accepted / Order for Recovery issued
  • 03 Oct 2025  - On Hold: Addressee Gone Away / Unknown Second returned mail
  • 14 Nov 2025  - Warrant Request Accepted
  • 17 Nov 2025  - Exported to Enforcement Agent (JBW/CDER)
  • 18 Nov 2025 - First contact from CDER Group by text
  • 21 Nov 2025  - Paid £280 to CDER to stop escalation

TfL online history shows two “Addressee Gone Away / Unknown” entries, which proves mail was bouncing back even though it was sent to my outdated V5C address.



Background


I moved earlier 2 years ago but hadn’t yet updated my DVLA V5C - obviously my fault for this (and I've now updated it). But this meant I never received the PCN, Charge Certificate, or Order for Recovery.
When CDER Group contacted me in November, I immediately checked TfL’s portal, discovered the problem, and paid £280 to prevent the extra £235 enforcement-visit fee.

I now want to submit a PE3 (Statutory Declaration) and PE2 (Application to file out of time) so the case can be reset to the original PCN stage and, if accepted, request a refund from TfL.


Questions

  • Are there particular phrases or evidence attachments that improve the chances of a PE2 being accepted when the address error was my fault but TfL’s records show “Gone Away”?
  • Does having already paid CDER affect my right to file PE2/PE3 or to obtain a refund if accepted?
  • How can I check for any other TfL or council PCNs that may have gone to the old address and already escalated?
  • Any template emails or examples of successful PE2/PE3 submissions that members recommend following?

Thanks in advance for any guidance or examples you can share, and hopefully I have followed the right format for posting.

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