Free Traffic Legal Advice

You respond to the Letter of Claim (LoC) with the following by email to info@dcblegal.co.uk and CC yourself

I have today received the response below from DCB Legal Ltd with attachments. The attachments consisted only of the original “parking charge” with “discount” letter (24th April) provided in my original post and a separate pdf of the 2 x photos and 2 x number plate close-ups thereon.

I will be delighted to take your further guidance at your convenience. Thanks in anticipation.

*        *        *

Dear (redacted)

We write in response to your recent correspondence in response to our Letter of Claim (LOC) and will now respond as follows.

It is our position that the Letter of Claim (“LOC”) is compliant with the Pre-Action Protocol for Debt Claims (“the Protocol”). The LOC provides adequate information for you to identify the debt that our Client is seeking to recover. We would respectfully draw your attention to paragraph 2.1(c) of the Protocol and remind you that both parties are expected to act reasonably and proportionately.

For the avoidance of doubt, please note that the timeframe in which to appeal the Parking Charge has expired. You were given the opportunity to lodge an appeal when the initial Notice was issued to you. Given that the case has been escalated to this firm for recovery action, the time to appeal has now elapsed and payment of the Parking Charge(s) is now required.

The amount owed is a genuine pre-estimate of the losses incurred in managing the parking location to ensure compliance with the clearly displayed terms and conditions. Further, in accordance with the British Parking Association (BPA)/International Parking Community (IPC) Code of Practice, where the Parking Charge becomes overdue and before Court proceedings have commenced, a reasonable sum may be added for the debt recovery fees. The correct recovery fees have been added and will not be removed, for completeness we would advise that the fee is not inclusive of any VAT, as it does not pertain to a supply of goods/services between you and our Client.

To clarify, when parking on private land, the contractual terms of the site are set out on the signs. You are thus entering into a contract (by way of conduct) and agreeing to the terms by parking and staying on the site. Parking in breach of the terms as stipulated on the signage means that you are then breaking the terms of the contract.

Attached are copies of evidence pertaining to the matter, however, if there are any documents that you have requested, but that are not attached, it is because we have deemed the request to be disproportionate and/or not relevant to the substantive issues in dispute. We respectfully draw your attention to paragraph 2.1(c) of the Protocol and remind you that both parties are expected to act reasonably and proportionately.

WITHOUT PREJUDICE
 
Upon review with our Client they are open to settling this matter.
 
Notwithstanding the above, I can confirm our Client would be agreeable to £100.00 in full and final settlement of this Claim. The current outstanding balance is £170.00.
 
You now have 30 days from the date of this email to make payment of £100.00. Failure to make payment may result in a Claim being issued against you without any further reference.
 
Payment can be made via bank transfer to our designated client account: -
Account Name: DCB Legal Ltd Client Account
Sort Code: 20-24-09
Account Number: 60964441
You must quote the correct case reference (redacted) when making payment. If you do not, we may be unable to correctly allocate the payment. If further action is taken by us as a result of an incorrect reference being quoted, you will be liable for any further fees or costs incurred.

Alternatively, you can contact DCB Legal Ltd on 0203 838 7038 to make payment over the telephone or online at https://dcblegal.co.uk/response/pay-online/.

Please note that in the absence of payment in the next 30 days, our position remains as previously advised. As such, should our client instruct us to proceed with further legal action, we reserve the right to do so without any further reference to you.

If you are at all unsure of your legal position, we recommend that you seek your own independent legal advice

Sofia Marth
Administration Associate
DCB Legal Ltd
 
Tel: 0203 434 0433 | DX 23457 Runcorn

On Sunday 20th April 2025, the driver parked for 19 minutes in a virtually empty car park at TeamSport Indoor Karting.



There is no paid parking, rather it is a system where the registration plate needs to be input to a terminal. The driver did not do this. There is a sign at the car park entrance



and 2-3 additional signs in different locations within the boundary of the car park.



As the registered keeper, I have received nine different letters and I have ignored all of them (dates of letters all 2025):

From UKPC Ltd
1. The original “parking charge” with “discount” (24th April) (the reverse has my handwriting);




2. Final reminder without discount (8th May, inc. reverse);




3. Notice of debt recovery, with £70 “additional charges” added (22nd May, inc. reverse);




4. Final debt recovery notice, stating an incorrect parking location (30th May, inc. reverse);




From DCBL Ltd
5. Notice of debt recovery (9th June, inc. reverse);




6. Final reminder (1st July, inc. reverse);




7. Final notice of debt recovery (30th July, inc. reverse);




8. Notice of intended legal action (26th August, inc. reverse);




From DCBLegal Ltd
9. Letter of claim (10th September, inc. reverse).




Many thanks in anticipation of your kind guidance re: response or otherwise. Great resource.