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Messages - bumper31

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1
Can't help but feel I am being given the run around here -

I asked DVLA when TFL would have the VRM added to their database for ULEZ compliance and this was their reply - typos included....

"Thank you for your enquiry on 04/09/2025

 

I appreciate you taking the time to contact us in this matter.

This is incorrect. DVAALA duo not hold TFL Ulez information. Please contact TfL.

I hope this information is of assistance."

I have now gone back and tried to be specific about the date at which T30 JDC just "went live"

I am not holding out much hope

John

2
Hi,

I have had a response from TFL, basically they are telling me they will only say it is compliant, and they "can't" say the date from which it is compliant:

Thank you for your recent correspondence received on 15 August 2025, regarding your Ultra Low Emission Zone
(ULEZ) T30JDC.
Please be advised that as the your vehicle registration T30JDC has been updated directly by Driver and Vehicle
Licensing Agency (DVLA) we do not hold this information and we are unable to give you the exact date the DVLA has
added it to our system.
We would therefore advise you contact them directly to request this information.
If you have any questions, please visit tfl.gov.uk/ulez or call us on 0343 222 2222 (text phone 0207 649 9123 if you
have impaired hearing).

Shall I chase DVLA for this info? Or shall I just go with Mr 404's approach?

Thanks

Bumper

3
Perfect @404 - thanks

As per Mr Andersen, I have made the 1st step to confirm ULEZ conformance.

The lease company confirmed it is their T&Cs and to pay PCNs without transfer of liability.

I'll post again once I get a reply.

As they say, it isn't the money it is the principle!

Thanks

4
You posted: Why someone doesn't look at this and the fact that the car has "always" been compliant should negate any fine, paid or otherwise?

Because you are going about this the wrong way IMO.

Simply ask TfL whether VRM ***** is compliant and when this took effect. Time lags in updating systems are NOT the motorist's concern, they're TfL's.

If TfL had no lawful authority to demand a penalty in the first place, then whether payment was made or not is irrelevant. But you would need to face them with their own evidence - their response to you(and you might need to coax this out of them) - to do this IMO.

I get this now, sorry for it to take so long to sink in.....

1st message sent as per your recommendation

6


Just for clarity, when we say write to TFL, doews this have to be snail mail?

Thanks

B

7
IMO, you don't complain, challenge or demand, you simply enquire.

I am a motorist; an issue has arisen regarding your VRM(*****, as can be seen it's a personalised plate albeit a leased car) and you would appreciate confirmation as to whether this is recognised as ULEZ compliant and when this classification became effective on the ULEZ database.

This is simply stage 1 in a several stage extra-procedural(as regards Road User procedures) process.

One step at a time.

Sorry I missed this, looks like I will following this advice and need to be patient.

In my defense after speaking to someone at TFL, they mentioned that as long as I got the lease companies permission it should be straight forward.

Thanks again

8
Just to keep you all in the loop,

I have had a response to my appeal.

Basically they say I had 28 days to appeal, and unless I can prove there is a valid reason, such as medical or out of the country, as to why I didn't appeal in the 28days, the fine is paid and the matter is closed - an unsurprising technicality!

This is the hell I was expecting, I am hoping that I can get to speak to someone with a bit of common sense on Monday.

I went down the email appeals route, because I had to forward the letter of approval from my lease company.

Why someone doesn't look at this and the fact that the car has "always" been compliant should negate any fine, paid or otherwise?

Once again thanks for your comments

Edited after reading Mr Andersen's comments a little more closely

9
Thanks for your replies....

I have been making phone calls.

First to Lease company who told me to speak to TFL, then to TFL who said as it was the lease company who paid the PCN I can't challenge it without the lease company writing to them to deal with me.

 :'(

I asked hypothetically whether the charges could be challenged and they seemed to think they could....

So back to the lease company, and they are passing it to their claims team, so it is a waiting game.....

I have tried to pay any current charges for this weekend gone, but ironically the TFL website won't let me as it is exempt  >:(

I suppose, at least I haven't hit a "Computer says nah" scenario........yet

Finally, yes I put a private plate on about 6 weeks before, in cooperation with the Lease company, so I suspect TFL's db takes a while to update

Bumper

10
Thanks for the reply.

The lease company just paid the fines, they will charge me £200 for the privilege, including their charges.

They had then let me know 6 weeks later.

I am hoping to contact both the lease company and TFL tomorrow, I was just looking if there is some recourse here?
I have a horrible feeling TFL will just say tough.

11
Great forum BTW -
I have a ULEZ compliant leased vehicle (as confirmed by the TFL website), TFL have erroneously sent ULEZ PCNs that my lease company have automatically paid.

They emailed to tell me 6 weeks after the fact, which seems to be outside of a 28day period to challenge.

If I have a ULEZ compliant car that should never have had a PCN, is there a course of action here?

TIA

Bumper


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