1
Private parking tickets / Re: Advice needed – old PCN resurfaced 4 years later after cinema parking system failure
« on: July 03, 2025, 09:20:18 am »
“Reposted with full details in a new thread to comply with forum rules.”
Show Posts
This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.
Pages: [1]
2
Private parking tickets / Alliance Parking PCN – 3rd Party Manual Registration Error – Parc Tawe, Swansea, June 2021
« on: July 03, 2025, 09:19:23 am »
On 12 June 2021, the driver visited the Odeon cinema at Parc Tawe, Swansea. At the time, the cinema’s car park registration system was experiencing technical issues, and staff were manually recording registrations for extended stays (more than 2 hours). The driver provided the vehicle registration as instructed.
About a week later, a PCN from Alliance Parking was received (attached). The keeper returned to the cinema with the notice. The manager stated that others had experienced the same issue, and told the keeper the PCN would be cancelled and no further action was required. The notice was handed over at the time.
No further correspondence was received until May 2025, when letters began arriving from a debt recovery company (Trace) about the unpaid PCN. The most recent letter states that legal action is now being advised (attached).
The registered keeper has contacted Odeon and Centurion Tawe (the landowners) for confirmation of communication with Alliance but they claim no records exist due to the time passed. The Odeon manager did email Alliance, who responded that they had no record of my registration number on that date.
The vehicle is registered to the keeper, who is now being pursued.
The issue was covered in detail by local press (can supply link), but I can’t find any follow-ups or reports of whether other customers were successful in fighting it.
I’d be very grateful for any advice or perspective — particularly around the risks of defending vs. settling now.
[ Guests cannot view attachments ]
About a week later, a PCN from Alliance Parking was received (attached). The keeper returned to the cinema with the notice. The manager stated that others had experienced the same issue, and told the keeper the PCN would be cancelled and no further action was required. The notice was handed over at the time.
No further correspondence was received until May 2025, when letters began arriving from a debt recovery company (Trace) about the unpaid PCN. The most recent letter states that legal action is now being advised (attached).
The registered keeper has contacted Odeon and Centurion Tawe (the landowners) for confirmation of communication with Alliance but they claim no records exist due to the time passed. The Odeon manager did email Alliance, who responded that they had no record of my registration number on that date.
The vehicle is registered to the keeper, who is now being pursued.
The issue was covered in detail by local press (can supply link), but I can’t find any follow-ups or reports of whether other customers were successful in fighting it.
I’d be very grateful for any advice or perspective — particularly around the risks of defending vs. settling now.
[ Guests cannot view attachments ]
3
Private parking tickets / Re: Advice needed – old PCN resurfaced 4 years later after cinema parking system failure
« on: July 02, 2025, 09:52:40 am »
Alliance
4
Private parking tickets / Advice needed – old PCN resurfaced 4 years later after cinema parking system failure
« on: July 02, 2025, 09:33:28 am »
Hi all,
Looking for advice on whether to contest a PCN or whether the risk of escalating costs is too high.
Summary:
• Attended a cinema in South Wales in 2021 where a known fault with the parking system meant staff were manually logging vehicle reg details.
• I gave my reg as instructed.
• Still received a PCN from a private operator shortly afterwards.
• Returned to the venue, was told by a manager that it had happened to others and would be resolved. Handed the PCN over and was told I didn’t need to do anything further.
• Heard nothing for 4 years, now receiving letters, texts and voicemails saying legal action is being advised.
The operator and DRA are both BPA registered.
I’ve tried to raise this with the venue, but their response is vague and claims no records are kept from that time.
The issue was even covered by local press back then, but I can’t find any follow-ups or reports of whether other customers were successful in fighting it.
Do I have a case if this ends up in court? Would really value any insights before I risk things escalating further.
Thanks so much for your help — advice would be hugely appreciated.
Looking for advice on whether to contest a PCN or whether the risk of escalating costs is too high.
Summary:
• Attended a cinema in South Wales in 2021 where a known fault with the parking system meant staff were manually logging vehicle reg details.
• I gave my reg as instructed.
• Still received a PCN from a private operator shortly afterwards.
• Returned to the venue, was told by a manager that it had happened to others and would be resolved. Handed the PCN over and was told I didn’t need to do anything further.
• Heard nothing for 4 years, now receiving letters, texts and voicemails saying legal action is being advised.
The operator and DRA are both BPA registered.
I’ve tried to raise this with the venue, but their response is vague and claims no records are kept from that time.
The issue was even covered by local press back then, but I can’t find any follow-ups or reports of whether other customers were successful in fighting it.
Do I have a case if this ends up in court? Would really value any insights before I risk things escalating further.
Thanks so much for your help — advice would be hugely appreciated.
Pages: [1]