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Messages - WH98

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Hi all,

Thank you so much for your help earlier. After submitting the defence I only got an acknowledgement form the court nothing from DCBL/claimant.
However, today I received a Directionbs questionnaire which I have to fill in and return by today, 19 September 2025,(the letter is dated 2nd September but came today)!!

Is it still worth emailing it in to them? DO I use the template form used in other thread I have skimmed through?
I am on the phone to the CNBC to see what I can do, It has taken 17 days for the letter to arrive!.

2
Sorry does the defence have to also go into the n98 form? Or can I just send the pdf?

3
Thank you so much for your help. I would not have been able to continue with this matter without it.


Just to confirm

-They refer in their particulars of claim "3. The defendant is being pursued as the driver of the vehicle for breach of terms 4. in alternative as keeper.
So  I can I claim 3(g) in the claim, as they are saying I'm either?
"(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity."
Or I am i being thick, they need to choose one?
-I don't need to cite the court case the draft order came from? If they ask, what do I say?
-I don't need to add what happened at the time ( I put my details into the machine, etc)
- You mean signing by simply typing my name, I don't need to print and sign?

4
HI
I received a claim form from the CNBC court about two weeks ago. The issue date however, was the 29 May 2025, I managed to get an AOS online completed to give me another two weeks, but here I am not knowing exactly what to do with submitting a defence and now hoping someone on here can please help me.

-Issue Date 29 May. I was told I have until 4pm on 1/07/2024 (Tuesday) to file a defence by the CNBC helpline (they said they had also emailed me the deadline and where to send the defence, but nothing came)

-Amount claimed £257.55
-Date of alleged contravention 23/09/2023

Background
On the day in question, I used the Finchley Memorial Hospital walk-in centre. It's free to park as long as you enter the details into the machine, which I did and have done before and after that date without incident.
I got some letters (I missed or ignored any previous), rang DCBL, told I was too late to appeal, I was wrong and I had been there for 45 minutes.  Rang pals, was given details of NHS property services, spoke to someone called Sarah who took details and said herself £150 odd was a joke and she would speak to the car parking people and get it cancelled. Never heard back until today. Yes, I didn't follow up and keep track of everything...
I pointed out to everyone I spoke to that I put my details into the computer/machine by inside next to the walk-in centre, check the CCTV. Also, check the comp/machine to see if it was calibrated or working properly and then come back to me and say I owe £150 (now £257). Even if I made a mistake, and I didn't, it doesn't warrant such an amount for what is a free car park if using the hospital.


Please could someone advise me on what defence I could submit? I see there is a template defence, which I am trying to get my head around, but I am not clear if it applies fully in my case and if I need to modify it because they've put a specific reason in their claim ("not authorised to park"). Also, I haven't been to that hospital site in over a year and I don't know what the signs now say (its difficult to do a "reconnaissance" now due to health reasons, though I will have to at some point).

Thanks for reading and any help offered, and apologies if its too much to read!

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