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That's the case, we had an outdated address, but I thought it had been sorted by the time of the infractions, but turns out they are a couple of months before the update. In fairness, I wrote the council in june to tell them about the issue and asking if I had any outstanding PCNs and they didn't reply ¯\_(ツ)_/¯

Ok, this one is on me then. I will try my luck, nevertheless, maybe the person attending my case was visited by three ghosts recently and feels more generous than usual 😂, but I know that I should expect my challenge to be rejected.

Thanks!

<p>Hi<br></p>

<p>I got a letter from a debt collection agency about two outstanding PCNs that my council had passed to them. This was the first notification I had about the infractions, and I would like to fill an out of time challenge to see if there's any chance to reduce the amount of money I have to pay (even if it's only the debt collectors fee).<br></p>

<p>I've lurked around in the forum for similar cases and as adviced, I just paid what the collection agency requested, on the hopes that my challenge is accepted and I get a refund.<br></p>

<p>What's the wording I should use in the PE2 and PE3 forms. PE2 form seems a bit more clear in its wording, but I don't have much else to say than "I'm filling this challenge because I didn't get a notification from the council about the PCN, I don't know why I didn't get it".<br></p>

<p>PO3 has a box I can tick about not receiving the PCN, but again, it says "My reasons are...", and I am not sure what to add there.<br></p>

<p>I imagine this is a common question that probably gets answered a lot, but for the life of me I can't find anything similar in other posts. Thanks!<br></p>

I moved to Ealing on November 2021, and noticed my logbook was not updated, and updated it, on April 2024.

I understand that no matter what, at the end of the day, the fault is mine, as I didn't update the logbook. I am looking for a bit of understanding and lenience from the council, really, as this is such a silly mistake. All the other car paperwork was pointing to the right address, and the council has my contact details, to be fair, as obviously live here and pay council tax ¯\_(ツ)_/¯

Same thing with the PNC. I mean, i was obviously in the bus lane, the pic is clear, but it's one of those situations where there was clearly no intent to beat the traffic or block a bus, and I'm pretty sure I was just getting in place for the next crossing... but I guess that everyone here see themselves as rightous people that deserve their PNCs getting revoked 

Anyway, thanks again!

I drove into the bus lane. The PCN ocurred a couple of years ago (28/09/23) and I drive that road weekly, so I don't remember the details. That road has two lanes westward. The "middle" one ends in a forced right turn in the next intersection, so to carry on straight, you have to move to the left lane. As it's a busy road, traffic can create queues, and I might have gotten into the bus lane in anticipation to get into the left lane to continue straight in the interception. I hope this image clarifies it. Here's a link to the intersection in Google Maps. My car's position is about the same as the Post Office, that's why mi link points there.



I moved to a new house but failed to update my V5C. I updated it last year, but this PCN might be from earlier, and I haven't received any letters from the council about it. The first notice I got about the PCN is the Notice Of Enforcement from a debt collection agency, that I attach. Although the notice was issued on the 24th, I didn't get the letter until the 30th.



I requested evidence from Ealing council on Friday the 30th. The webpage said I would get an email that never reached, so I checked again today and got this image, although I didn't get any video. While the image shows my car clearly on the bus lane, there's no context (for example, did I move there because an ambulance was incoming?). I think, though, that it's pretty clear that I wasn't there to beat the traffic, as there wasn't any other vehicles, or blocked a bus, as there is none in the image.



Here's what I get if I try to watch a video of the infraction



I had a similar one before. It was the same scenario, the Council *may* have sent letters to the registered address (old address) which I didn't get, and I got notified by the recovery agency. That time, I did an out of time challenge which got me back to the claims stage. Neverhteless, the Council dismissed my claim saying that it was too late and told me that I could only pay the full amount (not the reduced amount) which I did. I was about to do the same, but I'm afraid that the council will dismiss any claims again, as they can simply say no, and I have either pay or go to court, which sounds really scary to me.

Thanks for your time, I really appreciate it.

Cheers!