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Messages - Nitewalker38

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1
Someone must be listening as the letter advising the cancellation has just come through the post box.

Cancelled due to a processing error.

https://imgur.com/a/X11sXV4

2
I will ask them but doubt I’ll get a response. My last phone call the girl put the phone down on me

4
yes i made representation as was advised, that can be seen on the 2nd screenshot 19/6/2025 14:2611 On Hold Represenation received, they again acknowledged it on the 25th June as can be seen in the screenshot but this time also confirmed receipt via an automated email response too.

https://imgur.com/a/7wQNk2d



5
So having not heard a word from Kingston I thought I would check on the status of the PCN.

Please see image

https://imgur.com/a/tErG92B

it’s comical that the status is now NTO/Enforcement Notice Sent and the fee has gone up despite no contact from them at all and the history of the claim as seen below says on hold.

https://imgur.com/a/GkQkTaJ

My patience with them is running very thin.


6
Sorry to sound stupid but what am I to do now based on your response?

Do I use the web portal to appeal and state the existing plus the fact they are outside of the 28 day notice for issuing the pcn or just ignore and await them to respond to the email proof of the cancelled pcn?

Thanks again for your help it’s honestly really appreciated.

7
Ok for clarity

- PCN they claimed was issued 24th April for an incident that took place on 17th April at 8:05pm

- PCN never received

- Charge Certificate received 30th May (£240)

- contacted RBK (David) who advised their was an error and the PCN can be ignored however due to their threat of county court action within 14days I submitted an appeal as their web portal allowed me to.

- submission as follows

Dear Sir / Madam The first i was aware of this PCN was when i received the Charge Certificate on Friday 30th May. I have never received the letter you claim was issued on 24th April 2025. I have just spoken with one of your colleagues (David) at 11:30am this morning who has advised me this PCN is part of a bacth of PCNs that were issued in error and that i am to await an update but as the Charge certificate states you will proceed with County Court within 14 days of letter issue i feel i have to respond. Having reviewed the evidence provided by yourselves my view is as follows: 1. There was no contravention as per the law. 2. The locus is vague as there are several junctions. 3. The box is too big as already ruled by one adjudicator whose decision you have not appealed. Considering the above, please cancel. Should you not agree to do so, I am prepared to take the matter to the Tribunal and, if successful, make a claim for costs in addition.

- 11th June the RBK PCN portal showed the ticket had been cancelled and no further action was required as per the picture in last post.

- Today I received a new PCN with the same reference for the same incident advising I had 14 days to pay £80 fee or appeal

https://imgur.com/a/Z7arQfW

- I contacted RBK to ascertain what was going on as the portal showed it canceled to which they insisted it wasn’t and that having reviewed the footage it’s been issued correctly.  I referred to my previous challenge to which the lady advised wouldn’t be valid and would have to submit again. She also wanted proof via email that the web portal showed the ticket as cancelled as they didn’t believe me. This evidence was submitted to rbk.enquiries@apcoa.com and below is a picture of the email response.

https://imgur.com/a/BZ3uaQr

I no longer have a copy of the charge notice they issued previously as I destroyed on the basis the portal said the ticket had been cancelled.

Kind regards





8
So the saga continues.

Today I have received a PCN with exactly the same reference for the same incident but with a charge of £80 subject to appeal.

They have no record that it was cancelled despite the portal showing it did (email sent to them as proof).

https://imgur.com/a/YbW19Oe

They are now stating I need to challenge it again as the previous challenge will not be accepted despite the fact they can see it on the system.





9
Update

I checked the status of the PCN last night and it now shows that the ticket has been cancelled and no further action is required.

Thanks for your help

10
Quote
I have just spoken with David at RBK.

Ask him to be so kind as to take the trouble to confirm his advice by e-mail....

I asked this to which he refused and advised that the call is being recorded so it can be used as evidence to support this.

11
I have just spoken with David at RBK.  He advises this PCN is part of a batch that have an error and not to do anything until i hear from the appeals team regarding this despite the fact i have received a charge certificate.

This all makes me quite nervous as i can see this just ending up at county court judgement level as outlines in the the charge certificate notice.


12
Hi

You are right what i have received is a charge certificate.

As mentioned in my first post they claim they sent a letter to me on the 24th April however this was never received, they are unable to provide any proof it was delivered but stated on the phone "that's not their issue they have proof it was posted". 

If i go on the website it gives me an option to appeal the PCN still but not sure whether this is too late or not.

Any advice appreciated.

13
Hi, I have received a PCN from Royal Borough of Kingston Upon Thames for 31J: Entering and stopping in a box junction when prohibited (camera enforcement).  I would like to add today 30th May is the first letter received however they claim one was originally issued on the 24th April to which i haven't responded but can categorically state this was never received so am unsure where i stand regarding that.

I shall admit that yes I did stop in the box, for less than 6 seconds to let a motorcyclist out the side street and was not stopping the flow of traffic or anything as could have easily proceeded without letting this individual out. 

Any advice as to how to proceed challenging this?

Details are linked below.

Photos: https://imgur.com/a/65trczZ
Video: https://imgur.com/a/IfVnES1
Google map location: 51.40070328023877, -0.2653368759639359


Obviously I am sore about this mainly because I think the box is massive. I also think the council should get better cameras (can't see reg on video but yes there is a photo with sensitivity turned to max ...) but don't tell them.

I would appreciate if someone can advise if this is worth pursuing. Many thanks in advance.

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