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Messages - Tod

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1
Many thanks for all your help so far.
I've drafted my tribunal appeal based on your advice. Before I submit it, would you mind having a quick look to see if there's anything you would change or add?

Ground of Appeal: Procedural Impropriety

I rely on the following grounds.

1. The PCN does not state the time of contravention.

The PCN states the date of the alleged contravention but does not state the time of contravention as a mandatory item on the notice itself.

In its Notice of Rejection, the authority contends that the timestamp shown on the accompanying photograph satisfies this requirement. I do not agree.

A photograph is not a mandatory component of a Penalty Charge Notice and cannot be used to supply information which the legislation requires the PCN itself to state. The authority has therefore failed to comply with the statutory requirements.

2. The authority has failed properly to address the issue of service.

I explained in my representations that I returned to my vehicle, had a conversation with the Civil Enforcement Officer and that at no stage did the CEO attempt to serve a PCN on me or affix one to my vehicle.

The Notice of Rejection merely repeats the statutory wording that the vehicle was driven away before service could be effected. It does not address my account or explain how I prevented service.

I respectfully submit that the authority has failed properly to consider my representations on this point.

3. Signage (if appropriate).

If the authority relies upon the particular signing of this bay, I invite it to produce the relevant Traffic Management Order and any authorisation relied upon in support of the signage, as questions have been raised regarding whether the bay is correctly signed and authorised.

For the above reasons I respectfully ask the Adjudicator to allow the appeal.

2
These were my representations:

"I am challenging the PCN on two grounds.

1. Procedural impropriety - the PCN is not compliant as it does not state the time of contravention, only the date. The time is a mandatory item under the legislation.

2. Procedural impropriety - at no point did I prevent service of the PCN either to me or on my car. I had a conversation with the CEO in which I said I had just completed a drop-off as an Uber driver and he advised me it would be better to wait on yellow lines.

I request that the PCN be cancelled."

3
I've now received the Notice of Rejection.

They state that the timestamp on the photograph forms part of the PCN, so they consider the time of contravention to be shown.

They also maintain that the CEO had begun preparing the PCN and that the vehicle was driven away before it could be served.

I've attached the Notice of Rejection. I'd be grateful for your views on whether it's worth taking this to the tribunal.

https://ibb.co/4n0w549k
https://ibb.co/93ndPK7H
https://ibb.co/R4jrKfgQ
https://ibb.co/prb4v8vZ
https://ibb.co/YBJ6mLTz
https://ibb.co/zHRBRbB3
https://ibb.co/CpXTzwKm

4
Hi all, will appreciate any advice.
I have received a postal PCN from Thurrock. The allegation is parking in an EV charging bay without charging. I spoke directly to the CEO. The PCN states the vehicle was driven away before service, but I remained at the location and subsequently connected the vehicle to the charger. The CEO photographed the vehicle at 13:15. The driver's door and boot are open, I am present at the vehicle, and shortly afterwards I connected the vehicle to the charger as shown in my photographs. Before making representations I intend to request the CEO notes and TRO. Any observations welcome.

https://ibb.co/WS0F8mV
https://ibb.co/wrQ95pwp
https://ibb.co/rKLgD07t
https://ibb.co/rKLgD07t
https://ibb.co/4wDhHK5m
https://ibb.co/hFgGMKMp
https://ibb.co/4g5c2357

5
Thank you. I found the evidence tab and can now see the photographs.

There are seven photos in total. One is timestamped 18:26 and the remaining six are timestamped 18:27.

What would you suggest as the next step?

6
As far as I can see, the PCN itself only states the date of the alleged contravention (05/06/2026).

I cannot see any field on the PCN stating the time of contravention.

The only time I can find is the timestamp shown on the photograph, For some reason I can't see any photographs at all on the City of London portal, either in Chrome or Safari. How are you able to see the seven photos and their timestamps? Is there a link or section of the portal that I'm missing?

7
Thank you @stamfordman.

I certainly did not make any attempt to evade service of a PCN.

As I explained above, when I returned to the vehicle the CEO was already there taking photographs. I explained that I had just completed a drop-off and had only been away from the vehicle for around 30 seconds.

I also asked him if he had seen my hazard lights on, which he confirmed. He said I could have stopped on the yellow line instead. I replied, "Thanks, next time I will know", and that was the extent of the conversation.

There was no argument, no confrontation and no attempt whatsoever to hand me a PCN or place one on the vehicle. I then continued with my work and left.

To be honest, I was quite surprised when the postal PCN arrived.

8
I was actually surprised when the postal PCN arrived. There was no argument or confrontation. The CEO did not attempt to hand me a PCN or place one on the vehicle. We simply spoke briefly and then went our separate ways.

9
Hi all,

I'd appreciate some advice on this PCN from the City of London.

I'm an Uber driver and on 5 June I dropped passengers off in Playhouse Yard. The street is very narrow and stopping in the carriageway would have blocked access, so I pulled into the bay with my hazard lights on while the passengers got out.

After the drop-off I briefly left the vehicle.

When I came back to the car, a CEO was already there. I explained what had happened and that I had just completed a drop-off and gone to return forgotten property. I also asked him if he had seen my hazard lights and he said that he had. He nevertheless said a PCN would be issued.

No PCN was placed on the vehicle and I've now received a postal PCN.

I've attached the PCN, the Uber trip details and Street View images of the location.

The council website doesn't show any CEO photos, notes or observation records, which I find odd.

Do you think I have any grounds to challenge this, and should I first ask the council for the CEO notes and photographs?

Many thanks.




https://ibb.co/FLPfCpwv
https://ibb.co/C3y36X3v
https://ibb.co/fd6NrDLz
https://ibb.co/fd6NrDLz

10
Thanks for your reply.

Please see attached the council photos.
https://ibb.co/G4GS8Txc
https://ibb.co/PGvBc8sQ

GSV location: https://maps.app.goo.gl/v4urh1M6jvbuniqL6

In terms of keeper details, yes, I am the registered keeper and my DVLA details are up to date.

From my understanding the signage and bay markings appear clear, but I would appreciate your view in case there is anything I have missed.

11
Thanks for your reply.

The trip was requested at 19:14 and lasted approximately 21 minutes. The drop-off was on Mount Street, very close to Davies Street, and took place immediately prior to the PCN being issued (around 19:48–19:49).

After the drop-off, I moved slightly further along Davies Street and stopped briefly. I left the vehicle for around a minute due to an urgent need to use a toilet. The PCN time is 19:49.

The trip details don’t show the exact drop-off point, only Mount Street, but it was at the corner very close to where the vehicle was stopped.

I can upload a screenshot of the trip details if that would assist.

12
Here is my informal challenge submitted to the council:

my Dear Sir or Madam,
On-line challenge for WE64399953
On the grounds of:
I wish to challenge this PCN for other reasons
Reason:
I wish to challenge my PCN for another reason
Further explanation :
Dear Westminster City Council,
I would like to make an informal representation regarding PCN WE64399953.
On 5 March at approximately 19:49 on Davies Street I had just completed dropping off passengers nearby.
Immediately afterwards I briefly stopped further along the street as I had an urgent need to use a toilet.
There are no public toilet facilities in the immediate vicinity and the situation was quite urgent, so I stepped inside
a nearby restaurant only momentarily. I returned within about a minute, at which point the Civil Enforcement
Officer was already issuing the PCN.
I explained the situation to the officer when I returned and he indicated he would make a note of the
circumstances. I would be grateful if you could review the CEO notes in relation to this interaction.
I fully understand the parking restrictions and normally take great care to comply with them. This was a very brief
stop caused by an unexpected and urgent personal necessity, rather than any intention to park in a residents’
bay.
For completeness, I can provide evidence of the journey and drop-off that took place immediately prior to this
stop.
In light of the very short duration and the circumstances, I would be very grateful if the council could consider
exercising discretion to cancel the PCN.
Thank you for your time and consideration.

I also attached a screenshot of the trip showing the drop-off on Davies Street, along with a screenshot confirming the vehicle registered on my account.

Council rejection:

Dear ......
Thank you for your correspondence regarding the above Penalty Charge Notice (PCN).
The PCN was issued because you parked in a residents' or shared use parking place or zone without a valid virtual permit
or clearly displaying a valid physical permit or voucher or pay and display ticket issued for that place where required, or
without payment of the parking charge.
Your challenge against this PCN has been rejected because you are not permitted to park in a resident bay without a valid
resident permit.
Drivers are permitted to pick up and set down passengers and their luggage and most regulations provide an exemption for
this purpose.
It should be immediately obvious to a CEO that the vehicle is parked for the purpose of picking up or setting down of a
passenger.
A vehicle may stop for as long as necessary to assist any person to board or exit the vehicle if assistance is required. When
the passenger has been assisted, you must then return to the vehicle and park the vehicle in a designated parking bay.
There is a high demand for resident parking space in the City of Westminster and to ensure that as much space as possible
is made available for the use of permit holders, any vehicle parked in a permit holder's bay that a CEO is unable to confirm
is covered by a valid permit on their handheld device, is a high priority for enforcement action. While this may sometimes
seem harsh, the City Council needs to take this course of action to keep resident bays clear for use by permit holders, who
pay an annual fee to park near their homes.
If you do not have a residents' permit, and you need to park during controlled hours, you may do so in Pay-to-Park bays.
These facilities are for general use and are intended to allow short term stays. If you need to park outside controlled hours,
you may do so free of charge on single yellow lines and in Pay-to-Park bays.
It remains the motorists' responsibility to ensure they have parked correctly and adhere to the restrictions in place or may
be liable to receive a PCN.
I am able to offer you a further 14 days, from the date of this letter, to pay the PCN at the discounted rate. You now have
two options.
Option 1 - Payment at the Discounted Rate
Please now make a payment of £80.00. This is the discounted rate and the charge will revert to its full amount of £160.00 if
we do not receive the 50% discounted payment within the specified 14 days.
Payment can be made by:
- Online at http://www.westminster.gov.uk/paypcn
- Visa / Delta / MasterCard / Maestro / Switch by calling Parking Services on 020 7823 4567. Lines are open 24 hours a
day, 365 days a year.
- Cheque or Postal Order made payable to 'City of Westminster'. This should be sent to Parking Services, PO Box 351,
Sheffield, S98 1TU. Please state the PCN number on the back of the cheque/PO.
- In person at any Post Office in Westminster. Details of branch locations can be found at
www.westminster.gov.uk/postoffice.
Option 2 - Make a Formal Representation
If you do not pay within 14 days from the date of this letter, the full charge of £160.00 will fall due. If you have not paid
before the end of this 14 day period or the period of 28 days beginning with the date of service of the PCN, whichever is the
later, then we will issue a Notice to Owner (NtO) to the registered keeper of the vehicle. The NtO will allow the registered
keeper to make full payment or a formal Representation, appealing against the issue of the PCN; the procedure for doing
so will be explained on the NtO. Any new evidence can be presented with the formal Representation.
To find out why the Council needs to collect and store personal data, how this is used and your rights to access your
information please refer to our Privacy Policy (https://www.westminster.gov.uk/parking-services).
Yours sincerely
Jonathan Rowing
Head of Parking Operations

13
@Hippocrates quick update – I’ve now registered the appeal and London Tribunals have listed it for a video hearing on 17 September 2026.

I’ll post the council’s evidence pack once received. Any further input on the compliance point would be much appreciated.

14
Just a quick update – I’ve now received a rejection from Westminster.

They have re-offered the discount at £80 for a further 14 days. Their response states that the boarding/alighting exemption does not apply as I had left the vehicle.

Given this, I’m minded to pay the discounted amount, but just wanted to check if anyone sees any further grounds worth pursuing before I do so.

Thanks again for all the help.

15
When I came back the CEO was already issuing the PCN. I tried to explain the situation, but he said he was entitled to issue the PCN immediately and that there was no need for an observation period.he indicated he would make a note of the circumstances though, not sure what does that mean.

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