#1 Parking eye ticket who claim I did not purchase a ticket
on 06 Mar, 2025 11:43 in Private parking tickets
Any advise would be greatly appreciated. I am a taxi driver and last summer I picked a booked passenger up from Ocean Terminal docks in Southampton. I usually pick up from drop off point but she was not answering her phone so I had to go into adjacent car park. On entering and parking my taxi I read the signage and it gave a number to call to pay for parking. I spent 7 minutes trying on this number and I have a screenshot luckily to prove this fact but I could not get it to work and accept my car registration. A man who seemed to work for the docks asked me if I was ok as I was struggling. He advised me to pay " The old fashioned way" and use the pay and display machine. I walked over and did what he suggested. I paid £3 with 3 one pound coins and entered my registration into the machine as asked to. I went straight back to the car and put the little white ticket on the dash and went to collect my customer. She was in a wheelchair and when we got back to the car about 5 minutes later she even offered to cover the parking charge as I had , had to pay £3 !! I said do not be silly and we left the car park and drove the 3 hours back to Bexhill on sea. A couple of weeks or so later I got a fine from Parking eye who said I had not paid ?? I was absolutely shocked and thought they had made an error . I was advised I could appeal to popla which I duly did and sent it the screen shot from my 7 minutes call to the parking eye app and explained it would not work so I had paid by cash. I explained I had no car park ticket to show as it was thrown away as it was a couple of weeks ago and I dont keep these things as my car would be full as I'm a taxi driver . I reiterated they check the pay and display machine as that had a time and my registration in it and said I expected the ticket to be cancelled . I was told some time later I had lost my appeal ... Now months later I have recieved a letter saying I will be getting a CCJ in a court in Northampton basically if I do not now pay £210 !!! What can I do as only recieved this letter on Saturday and it states it was issued 24 th February 2025 ... thats nearly 10 days ago already and I only have limited time . PLEASE HELP