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Messages - ankazo

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@cp8759
I only have prefit survey cdm plan doc which uploads in the system on the iPad after the survey is completed - this doc includes customer full name and address, other not important in that case information and at the bottom is date when the survey was completed, fitter's name, company name (pcn is issued for company) - but no time.
I also have text messages with customer when meeting was moved from 6pm   - and also customer confirms address in that message - so if I take one screenshot address can be seen - I attached screenshot


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@cp8759

Please see below and I would appreciate if you let me know what you think about it -  any recommendation/amendments ?

Dear Sir/Madam,

I am writing to formally challenge the Penalty Charge Notice number ...... , issued for failing to comply with a restriction on vehicles entering a pedestrian zone, on Cumberland Road, W7, with contravention code 53J on 15/01/2025.

I am a kitchen fitter and had an appointment scheduled with a customer at 69A Cumberland Road to conduct a pre-fit survey (to measure up a kitchen prior to installation). Upon arrival, I found that the householder, Miss Angela, did not have a valid permit or visitor permits available for my use. Unfortunately, I was unaware of the local parking restrictions and was not informed of any such restrictions by the customer prior to my visit.

I am not familiar with the area and used a satnav for directions to the property. At no point during the lead-up to this appointment was I advised of any parking limitations or zone restrictions in place on Cumberland Road. This lack of awareness contributed to my inadvertent violation.

Given the circumstances, I respectfully request that this PCN be cancelled. I hope you will take into consideration the fact that this was an honest mistake, made in good faith, with no intention of disregarding local traffic regulations.

Thank you for your time and understanding. I look forward to your favorable response.

Yours faithfully,

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thank you very much for prompt response.
He was approaching from Boston road - so sign was literally in front of him - not too sure why he did not notice it...Will try to write an appeal today .

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@cp8759

https://imgur.com/a/0I8EnK5

Ealing - cumberland Road W7 - code 53J - failing to comply with a restriction on vehicles entering a pedestrian zone

My husband had meeting with customer who lives  at this street.
My husband  is a kitchen fitter (self employed) , customer purchased the kitchen form a company and he had prefit survey booked with customer to measure up the kitchen. . Entered zone at 14:50:32 and restricted zone is from 14:45. He did not notice a sign, also customer did not mention about restriction prior his arrival. Contacted customer to see if can help to make an appeal, however she doesn’t own a car, so therefore doesn’t have permit and no any previous experience with such a situations 

I think I got until tomorrow to either pay or appeal so will appreciate your help.

Road starts being two way direction, and one way direction after the sign

No signs at entering the road
https://maps.app.goo.gl/nwoESdkqNbyXm1MW9

A sign further down - there is road before the sign to turn right to allow drivers to not enter the restricted area

https://maps.app.goo.gl/6zLDAcDvNnzAiDdV9

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