Show Posts - snowy_dog

Thank you so much.  I’ll let you know how I get on!

I received a PCN from Euro Parking Services in December, which showed a vehicle that was parked incorrectly had a cloned copy of my registration plate affixed to it.  The vehicle in question is nothing like my car, so anyone looking at the photographs can see that using information from the DVLA, the number plate has been cloned.Anyway, to cut a long story short, my initial appeal was rejected on the grounds that the vehicle was parked incorrectly, not considering that the vehicle photographed was not the vehicle the registration plate was registered with at the DVLA.  The letter stated that if I felt my vehicle had been cloned, I should contact the police and then supply them with various pieces of information – all of which were supplied to them with my original letter of appeal.I was unable to re-appeal, so I made a formal complaint.  With my complaint, I enclosed all the information that had already been provided (police reference, date submitted to police, etc.) together with photographs of my vehicle, extracts from the vehicle tracker fitted to the car covering the date of the ‘offence,’ and a copy of a letter sent to the DVLA informing them of the clone.The letter I received back from them stated in the second paragraph that ‘having considered the content of your letter we are prepared on this occasion to cancel this notice’.  The third paragraph is completely contradictory and closes by saying ‘According to our records your vehicle was incorrectly parked, we have no option but to reject this appeal’.I sent a response back to them asking to confirm which paragraph was correct.  This was nearly 14 days ago since asking which paragraph was correct, but I have heard nothing.  My letter was sent via a signed delivery service, and I have a copy of the signed delivery acceptance.Should I now leave this and work on the assumption that if they try to enforce payment, I have sufficient evidence to present at court, or ask my solicitor to write to them?Any advice will be gratefully received!