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Civil penalty charge notices (Councils, TFL and so on) / Re: Blackwall Tunnel PCN - TfL login system broken, rejected, considering tribunal
« on: May 12, 2026, 04:53:13 pm »
Update: I've paid the £90. Couldn't risk it going to £180.
I won't pretend I'm not furious. TfLs own system was broken, they acknowledged my multiple accounts, they didn't investigate the login fault I reported, and they still rejected me with a three-page copy-paste letter about how Autopay works. At no point did anyone actually try to help me resolve the issue.
The whole tunnel charging scheme is designed to generate revenue from PCNs rather than make it easy for people to pay. A system that locks you out of your account and then fines you for not using that account is not a system built for the motorist.
Honestly, I'd rather have a physical toll gate. At least then you pay on the spot and you're done. Instead we've got a system where you have to remember you crossed a tunnel, go home, navigate a broken website, and hope you don't get stung. The whole thing is broken by design.
Thanks to @Incandescent for the advice. At least I knew where I stood before making the decision.

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Civil penalty charge notices (Councils, TFL and so on) / Re: Blackwall Tunnel PCN - TfL login system broken, rejected, considering tribunal
« on: May 12, 2026, 10:15:34 am »
Conscious this would probably be the argument for TfL with the adjudicator, hence why I'm wondering if I stand a chance and risk paying £180

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Civil penalty charge notices (Councils, TFL and so on) / Re: Blackwall Tunnel PCN - TfL login system broken, rejected, considering tribunal
« on: May 12, 2026, 10:14:18 am »
You are correct, I can go and pay that route. What I was trying to say though, I didn't want to go down that route without checking if automated payment was in place or not.

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Civil penalty charge notices (Councils, TFL and so on) / Re: Blackwall Tunnel PCN - TfL login system broken, rejected, considering tribunal
« on: May 12, 2026, 09:06:20 am »
It does work, but it has the Sign In on top first thing. I also didn't want to pay if it was setup for payment automatically, but then I couldn't verify anything because I couldn't sign in. I think I had it setup for a previous vehicle I owned... but again, I couldn't confirm anything.

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Civil penalty charge notices (Councils, TFL and so on) / Re: Blackwall Tunnel PCN - TfL login system broken, rejected, considering tribunal
« on: May 11, 2026, 03:51:42 pm »
Thanks for your resposne.
Please see below links to correspondence:
PCN - https://drive.google.com/file/d/1V1EGoPA65h0yK1jb2tnV90ngAIMkqOTk/view?usp=sharing
Evidence request - https://drive.google.com/file/d/19KMikKwCvVSLCH0b2nGcvsj-UP1YaJLw/view?usp=sharing
Rejection - https://drive.google.com/file/d/1zfNLvrpWSRaK8zR0wcF-wFxsbpoIF5P8/view?usp=sharing

ScreenShot - https://drive.google.com/file/d/17WvDbH3_6CwohvOiZNsCdVk4ljcoOieh/view?usp=sharing

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Civil penalty charge notices (Councils, TFL and so on) / Blackwall Tunnel PCN - TfL login system broken, rejected, considering tribunal
« on: May 11, 2026, 12:46:54 pm »
Hi all,
After advice on whether to take this to London Tribunals or just pay.
PCN for failure to pay Road User Charge, Blackwall Tunnel, 05/04/2026. £90 discounted, £180 full.
I have an existing TfL account for the tunnel charging. On the day I crossed I tried logging in at reg.web.tflcc.co.uk to check my vehicle was registered properly, whether Autopay was set up, and whether it was still linked to a previously owned vehicle. Got "The login attempt has failed. Please try again." Tried password reset, failed. Created a new account, same error. Tried again the next day, same. Tried from phone, work laptop, and iPad, same on all devices. Still can't log in today.
I'm aware you don't need an account to pay, you can pay without one. But every time I tried to access the payment system, the site kept looping me back to the login page because my credentials were stored. The login was broken, and the site wouldn't let me get past it to reach any payment option. I was going round in circles.
Submitted a representation explaining all this with a screenshot of the error. TfL sent a "Request for Further Evidence" asking why I haven't registered for Autopay. They confirmed they found my "accounts" (plural). I submitted further evidence explaining I can't register because I can't log in, and asked them to check their server logs. Called their helpline as directed, got bounced between numbers, nobody resolved the login issue.
Got a Notice of Rejection from D. Milton. 3 pages!!! copy-paste job explaining how Autopay works. Didn't address the login failure. Didn't confirm whether they checked their logs.
The only evidence I have on my end is screenshots of the login page returning the same error: "The login attempt has failed. Please try again."
Ground at tribunal would be "In the circumstances of the case, no penalty charge is payable." Has anyone seen adjudicators rule on system-failure cases like this? Worth it or should I just pay?

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The Flame Pit / Re: Roadside police with speed gun stepping in the road causing me to steer towards oncoming road
« on: December 28, 2024, 09:33:33 am »
Quote from: mickR on December 27, 2024, 02:45:57 pm
as this is not a live case it's in the wrong forum and needs to be moved to "have I been caught"

it may have been a badly organised community speed check group.

you could contact plod and ask who it was.

Thanks for moving my post.
What's a plod please? and how do I contact them  :-\

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The Flame Pit / Roadside police with speed gun stepping in the road causing me to steer towards oncoming road
« on: December 27, 2024, 01:41:33 pm »
While I was en-route to a hospital appointment with my pregnant wife, as I turned in a road (20mph road) I noticed some locomotion with 4 high viz individuals between parked cars on the left. As I approached (going around 20mph) they moved towards the road, and I notice one of them with a gun dangerously stepping in the road to get my license plate I suspect). Causing me to brake and do an avoidance manoeuvre (the only point when I looked at my speed and was doing 16mph at the time).
Whilst I don't think I was over the speed limit until I receive a NIP, I want to write a complain or do something about the way they conducted this speed trap. How can I go about it please? I understand they were so keen to catch people speeding (like haven't they got better things to do between holidays?!) but they need to do this in a safe manner! What if I had an oncoming car on the other side of the road, do I have to make the decision to run them over or crash the oncoming car?! Very unprofessional!


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