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Civil penalty charge notices (Councils, TFL and so on) / Re: Redbridge, Code 11u, Reads Close
« on: March 03, 2026, 10:58:38 pm »
I'd be grateful if you could kindly help me with drafting a response. Thank you all.
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2
Civil penalty charge notices (Councils, TFL and so on) / Re: Redbridge, Code 11u, Reads Close
« on: March 01, 2026, 05:16:01 pm »
Apologies. So, I was shopping with family down Ilford Lane earlier in the day and hence had parked further away from Reads Close. We walked down to Steak Box where we placed our order around 4pm. Given the time it would take to prepare the meal, I decided to go and bring the car near by so that it would be easier for us to leave straight after. Hope that clarifies.
As always, grateful for the help.
As always, grateful for the help.
3
Civil penalty charge notices (Councils, TFL and so on) / Re: Redbridge, Code 11u, Reads Close
« on: February 27, 2026, 10:25:57 pm »
Thanks for your helpful input.
I don't know what the second call was for - it's logged at 17:15. The parking session was activated earlier at 16:31 (according to my app) and 16:32 according to the council.
No, I didn't have a booking. It was ad hoc. My car was parked some distance away. After paying around 4pm and asking the cashier about any nearby parking spots, I left my family at the restaurant to bring the car nearby. I left the shop within 20 minutes of starting the parking session at 16:31. The only evidence for this would be the cctv footage of either the car park or the restaurant, which unfortunately I do not have.
I also noted earlier that Ring Go has a third option for paying: via PayPoint. This, in theory, is also only possible if one exits the car park. There is no PayPoint within the car park itself. This would seem to suggest that there must be some grace period, otherwise it would be quite difficult to reach the nearest paypoint.
Apologies for the images deleting - was being conscious of not taking up space unnecessarily. I've reattached images:
https://ibb.co/vvc7GLpX
https://ibb.co/Crqnqb9
https://ibb.co/DHPMxfYF
https://ibb.co/PZ2Trfhy
Most grateful for the help.
I don't know what the second call was for - it's logged at 17:15. The parking session was activated earlier at 16:31 (according to my app) and 16:32 according to the council.
No, I didn't have a booking. It was ad hoc. My car was parked some distance away. After paying around 4pm and asking the cashier about any nearby parking spots, I left my family at the restaurant to bring the car nearby. I left the shop within 20 minutes of starting the parking session at 16:31. The only evidence for this would be the cctv footage of either the car park or the restaurant, which unfortunately I do not have.
I also noted earlier that Ring Go has a third option for paying: via PayPoint. This, in theory, is also only possible if one exits the car park. There is no PayPoint within the car park itself. This would seem to suggest that there must be some grace period, otherwise it would be quite difficult to reach the nearest paypoint.
Apologies for the images deleting - was being conscious of not taking up space unnecessarily. I've reattached images:
https://ibb.co/vvc7GLpX
https://ibb.co/Crqnqb9
https://ibb.co/DHPMxfYF
https://ibb.co/PZ2Trfhy
Most grateful for the help.
4
Civil penalty charge notices (Councils, TFL and so on) / Re: Redbridge, Code 11u, Reads Close
« on: February 27, 2026, 06:40:00 am »
My apologies, I completely misunderstood - I uploaded the NtO instead of the earlier rejection letter.
Kindly find the rejection letter now attached:
https://ibb.co/JjF5H6RG
https://ibb.co/wh9FzZGg
Thanks again for all the support.
Kindly find the rejection letter now attached:
https://ibb.co/JjF5H6RG
https://ibb.co/wh9FzZGg
Thanks again for all the support.
5
Civil penalty charge notices (Councils, TFL and so on) / Re: Redbridge, Code 11u, Reads Close
« on: February 22, 2026, 09:37:23 am »
Hi all,
Hope you're well.
Bumping this up in case it was missed. Thanks as always for the kind support!
Hope you're well.
Bumping this up in case it was missed. Thanks as always for the kind support!
6
Civil penalty charge notices (Councils, TFL and so on) / Re: Redbridge, Code 11u, Reads Close
« on: February 19, 2026, 03:15:42 pm »
Sorry, I'm sure I had delete after six months! Please find the the new links below.
Thanks again!
https://ibb.co/Y7wGPYPx
https://ibb.co/1fQHRf3h
https://ibb.co/211kfLvL
https://ibb.co/TB0rxtvv
Thanks again!
https://ibb.co/Y7wGPYPx
https://ibb.co/1fQHRf3h
https://ibb.co/211kfLvL
https://ibb.co/TB0rxtvv
7
Civil penalty charge notices (Councils, TFL and so on) / Re: Redbridge, Code 11u, Reads Close
« on: February 16, 2026, 04:29:25 pm »
Hi everyone and @stamfordman
Hope you're all well.
Grateful for support thus far. Received the Notice to Owner (attached). Would appreciate guidance on the next steps please.
Thanks again!
https://ibb.co/NggvBMSr
https://ibb.co/pBy67RSp
https://ibb.co/DDXNCR6V
https://ibb.co/jkxBw06F
Hope you're all well.
Grateful for support thus far. Received the Notice to Owner (attached). Would appreciate guidance on the next steps please.
Thanks again!
https://ibb.co/NggvBMSr
https://ibb.co/pBy67RSp
https://ibb.co/DDXNCR6V
https://ibb.co/jkxBw06F
8
Civil penalty charge notices (Councils, TFL and so on) / Re: Redbridge, Code 11u, Reads Close
« on: January 04, 2026, 06:17:27 pm »
Thanks for that. Would you be able to share any cases whenever you get a moment, please?
The third way of paying, via PayPoint, is also only possible if one exits the car park. There is no PayPoint within the car park itself. This would seem to suggest that there must be some grace period, otherwise it would be quite difficult to reach the nearest paypoint.
Thanks again.
The third way of paying, via PayPoint, is also only possible if one exits the car park. There is no PayPoint within the car park itself. This would seem to suggest that there must be some grace period, otherwise it would be quite difficult to reach the nearest paypoint.
Thanks again.
9
Civil penalty charge notices (Councils, TFL and so on) / Re: Redbridge, Code 11u, Reads Close
« on: January 04, 2026, 05:44:30 pm »
Hi everyone,
As expected, the appeal was rejected. The rejection can be viewed below:
https://ibb.co/bgNzgNtM
https://ibb.co/TMRWRPjN
I'd appreciate guidance on the next stage. Thanks!
As expected, the appeal was rejected. The rejection can be viewed below:
https://ibb.co/bgNzgNtM
https://ibb.co/TMRWRPjN
I'd appreciate guidance on the next stage. Thanks!
10
Civil penalty charge notices (Councils, TFL and so on) / Re: Redbridge, Code 11u, Reads Close
« on: December 16, 2025, 11:11:18 pm »
Thank you @stamfordman, that is very sharp. Much appreciated!
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Civil penalty charge notices (Councils, TFL and so on) / Re: Redbridge, Code 11u, Reads Close
« on: December 16, 2025, 09:39:12 pm »
Hi everyone,
Just bumping the above ... grateful for feedback so far. Looking to submit appeal in next couple of days. Thanks.
Just bumping the above ... grateful for feedback so far. Looking to submit appeal in next couple of days. Thanks.
12
Civil penalty charge notices (Councils, TFL and so on) / Re: Redbridge, Code 11u, Reads Close
« on: December 15, 2025, 01:09:29 pm »
Thanks.
@Incandescent What is the law in this case?
@stamfordman thanks - I took a picture of my dashboard with the time and the pcn side-by-side. Of course, this merely suggests that I became aware of the pcn by this time. If they have cctv, then that should verify that I was out of the car park straight after.
https://ibb.co/9krWrhtg
https://ibb.co/PvvBmWnq
Was having a look at the Redbridge website for more info on RingGo - the same info is also in the carpark (https://ibb.co/QvPrwZtQ). Interestingly, the third way of paying, via PayPoint, is only possible if one exits the car park. There is no PayPoint within the car park itself. This would seem to suggest that there must be some grace period, otherwise it would be quite difficult to reach the nearest paypoint.
"You can pay in person with cash, credit or debit card at one of the many PayPoint outlets in the borough.
These are recognisable by the PayPoint logo, typically displayed in the window or on a sign outside the shop.
To use PayPoint for parking payments:
park your car in a “paid for parking” space
note the location code displayed on RingGo signs near to it
go to your nearest PayPoint outlet
tell the outlet that you want to pay for parking and give your location code, vehicle registration number and duration for parking
the PayPoint outlet will create you session and charge you the relevant amount
https://www.redbridge.gov.uk/parking/ringgo-and-paypoint-paying-for-parking/
@Incandescent What is the law in this case?
@stamfordman thanks - I took a picture of my dashboard with the time and the pcn side-by-side. Of course, this merely suggests that I became aware of the pcn by this time. If they have cctv, then that should verify that I was out of the car park straight after.
https://ibb.co/9krWrhtg
https://ibb.co/PvvBmWnq
Was having a look at the Redbridge website for more info on RingGo - the same info is also in the carpark (https://ibb.co/QvPrwZtQ). Interestingly, the third way of paying, via PayPoint, is only possible if one exits the car park. There is no PayPoint within the car park itself. This would seem to suggest that there must be some grace period, otherwise it would be quite difficult to reach the nearest paypoint.
"You can pay in person with cash, credit or debit card at one of the many PayPoint outlets in the borough.
These are recognisable by the PayPoint logo, typically displayed in the window or on a sign outside the shop.
To use PayPoint for parking payments:
park your car in a “paid for parking” space
note the location code displayed on RingGo signs near to it
go to your nearest PayPoint outlet
tell the outlet that you want to pay for parking and give your location code, vehicle registration number and duration for parking
the PayPoint outlet will create you session and charge you the relevant amount
https://www.redbridge.gov.uk/parking/ringgo-and-paypoint-paying-for-parking/
13
Civil penalty charge notices (Councils, TFL and so on) / Re: Redbridge, Code 11u, Reads Close
« on: December 15, 2025, 12:34:43 pm »
Hi all,
Grateful for feedback so far. Just bumping this to see if anything else to add/remove. Thanks.
Grateful for feedback so far. Just bumping this to see if anything else to add/remove. Thanks.
14
Civil penalty charge notices (Councils, TFL and so on) / Re: Redbridge, Code 11u, Reads Close
« on: December 14, 2025, 11:20:08 pm »
Thanks for your input. Please let me know if you think any further changes are needed to the draft below. Thanks again.
PCN Number: 1F12228449
Contravention Code: 11u
Location: Reads Close, Ilford
I challenge this PCN on the basis that the alleged contravention did not occur.
The PCN alleges a failure to pay a parking charge. However, at this location the relevant parking period was free, subject only to registering the vehicle. No parking charge was payable at the time, and therefore it is not possible for a failure to pay a parking charge to have occurred.
In any event, the PCN records a contravention time of 16:29, with an observation period of only one minute. The parking session was successfully registered at 16:31, meaning the difference between the end of the alleged contravention and the start of the session is approximately one minute.
I had left the vehicle briefly in order to register the session, which was completed immediately thereafter. This falls well within the reasonable time allowed to commence a parking session, particularly where no payment is required. A one-minute gap does not amount to a failure to comply with the parking terms, and issuing a PCN with such a minimal observation period is premature.
For these reasons, the alleged contravention did not occur and the PCN should be cancelled.
PCN Number: 1F12228449
Contravention Code: 11u
Location: Reads Close, Ilford
I challenge this PCN on the basis that the alleged contravention did not occur.
The PCN alleges a failure to pay a parking charge. However, at this location the relevant parking period was free, subject only to registering the vehicle. No parking charge was payable at the time, and therefore it is not possible for a failure to pay a parking charge to have occurred.
In any event, the PCN records a contravention time of 16:29, with an observation period of only one minute. The parking session was successfully registered at 16:31, meaning the difference between the end of the alleged contravention and the start of the session is approximately one minute.
I had left the vehicle briefly in order to register the session, which was completed immediately thereafter. This falls well within the reasonable time allowed to commence a parking session, particularly where no payment is required. A one-minute gap does not amount to a failure to comply with the parking terms, and issuing a PCN with such a minimal observation period is premature.
For these reasons, the alleged contravention did not occur and the PCN should be cancelled.
15
Civil penalty charge notices (Councils, TFL and so on) / Redbridge, Code 11u, Reads Close
« on: December 14, 2025, 06:59:24 pm »
Hi everyone,
Received a ticket in a place with free parking subject to registration. I've drafted my appeal below, and would appreciate any input to help sharpen. Thanks.
PCN Number: 1F12228449
Contravention Code: 11u
Location: Reads Close, Ilford
I wish to formally appeal the above PCN.
On the day in question, shortly before 4:00pm, I parked at Reads Close in Ilford in order to eat with my family at Steakbox, which is located just around the corner. The restaurant staff explicitly informed me that parking at Reads Close is free for at least the first hour, subject only to registering the vehicle.
I moved my car to Reads Close and, at approximately 4:21pm, attempted to register my free parking using the RingGo app. However, the app would not open, and at the same time my phone was unable to make outgoing calls for reasons beyond my control. I spent several minutes attempting to resolve this and looking for alternative ways to register.
At around 4:25pm, I walked back to the restaurant to use my wife’s phone. Using her phone, I successfully called the registration number and completed the free parking registration by approximately 4:31pm (see attached image). When I returned to my vehicle at 4:49pm, I found that a PCN had already been issued.
There was no intention whatsoever to avoid registration or payment. No payment was required in any event, as this is a free parking period, and I made genuine and prompt efforts to comply with the terms. I have a clear history of paying for and registering parking via RingGo and similar systems and have no incentive to avoid doing so, particularly where parking was free.
The alleged contravention occurred only because of temporary technical issues with my phone, and I completed registration as soon as it was practically possible. Issuing a PCN in these circumstances is unfair and disproportionate, as I was acting in good faith and complied with the requirement to register.
I therefore respectfully request that this PCN be cancelled. Please also note that in the case that this is rejected, I will take this to the tribunal.
Attachment links, in case doesn't show up:
https://ibb.co/hFsnTdkn
https://ibb.co/6JZZLJcq
Received a ticket in a place with free parking subject to registration. I've drafted my appeal below, and would appreciate any input to help sharpen. Thanks.
PCN Number: 1F12228449
Contravention Code: 11u
Location: Reads Close, Ilford
I wish to formally appeal the above PCN.
On the day in question, shortly before 4:00pm, I parked at Reads Close in Ilford in order to eat with my family at Steakbox, which is located just around the corner. The restaurant staff explicitly informed me that parking at Reads Close is free for at least the first hour, subject only to registering the vehicle.
I moved my car to Reads Close and, at approximately 4:21pm, attempted to register my free parking using the RingGo app. However, the app would not open, and at the same time my phone was unable to make outgoing calls for reasons beyond my control. I spent several minutes attempting to resolve this and looking for alternative ways to register.
At around 4:25pm, I walked back to the restaurant to use my wife’s phone. Using her phone, I successfully called the registration number and completed the free parking registration by approximately 4:31pm (see attached image). When I returned to my vehicle at 4:49pm, I found that a PCN had already been issued.
There was no intention whatsoever to avoid registration or payment. No payment was required in any event, as this is a free parking period, and I made genuine and prompt efforts to comply with the terms. I have a clear history of paying for and registering parking via RingGo and similar systems and have no incentive to avoid doing so, particularly where parking was free.
The alleged contravention occurred only because of temporary technical issues with my phone, and I completed registration as soon as it was practically possible. Issuing a PCN in these circumstances is unfair and disproportionate, as I was acting in good faith and complied with the requirement to register.
I therefore respectfully request that this PCN be cancelled. Please also note that in the case that this is rejected, I will take this to the tribunal.
Attachment links, in case doesn't show up:
https://ibb.co/hFsnTdkn
https://ibb.co/6JZZLJcq