Free Traffic Legal Advice

I did complain, they did ignore. I have had 0 response from the complaint.

I will try the plea for discretion route and try again through complaints but I have a feeling they won't care

Luckily I took a screenshot of the complaint reference, 3rd of September this year, haven't heard back of course. I would happily pay the CC as intended. As much as I am a morning person, it is not fun to play wack a mole with my vehicle and CDER group trying to clamp it, to then add holding fees to it    I also asked the CDER group bailiff to kindly forward my letter considering they seem to have contact with their client TFL.

I wish I had posted months a go, unfortunately I had numerous other PCN's I was dealing with simultaneously, hilariously trying to deal with some outright negligent fines that drove me mad, at some point I thought I had started getting paranoid to even drive my car.

I didn't realise how helpful strangers on the internet could be and regardless, I am very grateful to all those who have replied/posted.

Apologies,
The court refused*

use closed-loop systems for their registration procedures i.e. they amend/create records and then send those records back to the applicant telling them to check what's in the record and if not correct get back to the registering body. In this way they place liability for errors at the applicant's door, not theirs. You did not act upon your 'odd' feeling either on receipt of TfL's confirmation email or when you received PCN1.

I have read other customers facing a similar issue and it being regarded as a "glitch" something I am aware is possible. I have considered reaching out to a journalist at this point as I have not heard back from further correspondence from the complaints department of enquiries. I offered to pay the £15 charge each and worst case the £65 charge but given my financial situation which without prejudice in a worst case scenario I can offer the bailiff £1 a month.

I submitted my SD's in May 24th after getting it Notarised, I sent all SD's via first class signed for.

07/09/23 & 4/10/2023 Were my other tickets I filled through SD's also which date back further than the TFL tickets otherwise I would agree with the time constraint being why it was rejected, had I appealed the ruling they would ask for £119 or £303 with a judge present. It seemed like a redundant thing to pursue given even if I win all I would receive is an apology(sorry about that).

I do appreciate your help thus far and if by some miracle this is resolved I will certainly buy you a beverage, provided the moderator allows it.

and Enceladus, I did not receive the NTOs

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So they rejected my initial appeal, I sent them screenshots of my active status, even an email from them saying it was active, this was 3 months before I even received the ticket. So I was shocked that the auto pay didn't work, I didn't hear back from them so I assumed they dropped it. they sent me the second pcn a month later and same process again of appeal. heard nothing and then months later I had a bailiff at my door.

I filled for statutory declarations, I had received 2 other PCN's from actual parking violations that were so obnoxious from Westminster and Kensington council. Same reason was used for all the declaration forms, I never received a response. The 2 council ones reverted back to appeals stage, sent them the evidence and I got an apology from both for the inconvenience ( I know so generous).

The 2 TFL tickets from congestion charge were rejected, no reason given( which I am sure is not normal)

Bailiffs from CDER group keep turning up to my house at 6am(lovely) adding an addition number they make up on the spot. My vehicle is not here so no joy for them.

Then I contacted the LGSO and they eventually got back to me to say they cant fight for me as the court has sided with them, to which i informed them, that the initial ticket is absurd, let alone the result of the statutory declaration.

I have made complaints, to TFL via email, on numerous occasions and as expected, nothing.

Administrative Failure by TfL Auto Pay
Under Section 3 of the Consumer Rights Act 2015, TfL is required to deliver services with reasonable care and skill. Your Auto Pay system allowed me to register an invalid VRM ( without flagging any error or warning. Furthermore, I received an activation letter confirming successful registration, creating a legitimate expectation that my vehicle was correctly registered and compliant.

This administrative failure constitutes a breach of the statutory duty to provide a reliable service and has resulted in unwarranted penalties.
Procedural Impropriety in Notice to Owner (NTO)
Regulation 19(1)(e) of The Civil Enforcement of Parking Contraventions (England) General Regulations 2007 requires a Notice to Owner (NTO) to be served as part of the enforcement process. I did not receive the NTO for these PCNs, depriving me of my legal right to respond within the statutory timeframe. This failure undermines the validity of the subsequent enforcement actions.

Key Facts and Timeline
June 2023: Registered for Auto Pay, later discovering the system incorrectly recorded.
Systemic Issue: The Auto Pay system loaded my vehicle’s make and model details despite the VRM mismatch, leading me to reasonably believe my registration was valid.
PCNs Issued: TZ96679952 and LP00274866 were issued, alleging non-payment.
Postal Issues: From November 2023 to January 2024, systemic Royal Mail failures likely caused my non-receipt of the NTOs or other TfL correspondence.
Court Decisions: Similar cases involving Westminster and Kensington Councils were reverted to the appeal stage, where PCNs were ultimately cancelled.
Outstanding Costs: Despite these cancellations, I received no compensation for the £100 statutory declaration expense, time spent, or mental stress endured.

I am losing my mind, I am looking to reach out to newspapers to name and shame this stupidity.
I have also found a ton of articles relating to autopay failures and even someone on this forum experiencing similar issues.
Still unsure what is my best option.