Free Traffic Legal Advice

I'm not going down the PoFA route, even though that worked previously for me, as it looks like Parkingeye have indeed complied.

What about the photograph of the vehicle exiting the site though?    From the photograph, it is impossible to make out the registration number.

I'm not sure if the driver asked Costa to intervene, but i will be visiting myself later to get more photographs of the whole car park and i will speak to the staff at the same time

re: dave65's reply

I will be visiting Costa to see if they can do anything, but judging by some other people's experiences, i doubt they'll be able to help.   But worth a try.. Thank you =)


re ixxy's reply:

My understanding that some of these companies' non-compliance of the legislation required is accurate.
Indeed, I received a similar NTK from Smart Parking about a year ago, and a couple of the moderators from this site informed me of this non-compliance, had a look at my NTK, and it turned out that they hadn't fully complied, and they helped me write a letter informing them that they hadn't complied, that I was under no obligation to identify the driver, that I was not going to identify the driver, and that they now needed to immediately confirm that the matter was closed, which they did.    And that was the end of that.

I have looked at the PoFA legislation, and it seems to me that they have complied with everything needed to pursue me, the registered keeper, but I'm no expert, so I was hoping that someone with more expertise / knowledge / experience can have a look, and advise me if this is the case here or not.

But thank you for your input =)

ok, here's the link to the photo of the PCN..

https://postimg.cc/BLrqbh4Q


Can someone tell me please:

since it's a company van, I'm not allowed to officially challenge the PCN, that the company has to make official challenges?

and if any such challenge is rejected,  do I still have the "early payment" (£35), or will I now have to pay the full amount (£70)?


and in answer to some of the questions in the replies:

- yes, I was parked pretty much exactly where the google maps link shows (on the single yellow line just outside the disabled bay)

- the van belongs to the company


oh, please let me know too, if there is anything on the PCN that I should have reacted

thank you

thank you lonestartstste (and everyone else too of course)

i know that letter is a shambles, but to be honest, I'm not totally confident that they wouldn't be able to successfully sue me in court for the "penalty" charge.  i can't afford representation, and i don't know where to look for the legislation that relates to this, and if i did, I'm not confident I'd understand it well enough to defend myself.

my wife called to see the manager for me today because i was working all day.  he wouldn't give her a crime number, and talked all sorts of bs (my favourite was when he told her that against company policy, i drew fuel and drove off with my driver door open!  you can see from the cctv still they provided that it's obviously closed!).  he definitely sounded like he was just getting to bully us into paying, and that I'd have to pay PMF, not the fuel station.

i called MFG, and the guy i spoke to said that he'd open an investigation, but they couldn't guarantee that PMF wouldn't chase me for the "fine".

is it worth me filing a police report?

and, with all the other stresses I'm under at the present moment, with only until Friday before 14 days from the issue of the letter, I'm thinking i might just begrudgingly, and under protest, pay the extortion.    it goes against every fibre of my being, but i can't really afford things going wrong, escalating, and i end up losing anyway =$

but whatever i do, i want to thank every one of you wholeheartedly for your replies and contributions

well i have already stated to morrisons store and the fuel station that I'm happy to pay the debt, but not very happy to pay the extortionate penalty.

but i also don't want the hassle of it going to court, especially if I'm not certain that i wouldn't be made to pay the penalty (especially if it goes up to £150 for not paying promptly), and any other court costs

well morrisons' main store were very sympathetic and as helpful as they could be, but because they are separate from the fuel stations, i had to go speak to them.  there, the lone attendant let me use his phone to speak to the manager, who was not very helpful at all.  he first told me I'd have to pay the fine.  he also told me the police were involved (i doubted this, as i have not been contacted by the police, and the letter from Pay My Fuel was issued the day after the offence).  so i asked him for a crime number, to which he replied that i would have to see him in work tomorrow and he would give me the details.  (I'm unable to meet him due to work but he said my wife could call on my behalf), which she is going to do).

morrisons' main store customer services also gave me the main customer services phone number, and also the head office phone number, and from the fuel station i got a business card for MFG, who run the stations apparently, so I'll be calling some of those tomorrow too.

in the meantime, if anyone has any advice, what info should i be trying to obtain from any of these people, I'd be most grateful.