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Messages - lateman

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1
Non-motoring legal advice / Re: not paying for fuel
« on: January 14, 2026, 09:22:34 pm »
There is no legislation that allows them to issue a fine or penalty. You would be looking for a very, very long time if you tried to find it.

you're certain of this?  they wouldn't be able to successfully sue me in court for a penalty if i paid the £24.24 for the diesel?

though also, I've had a reply from MFG.   it seems that they won't take payments and i have to deal with PMF.

(here is the email i received:
'Thank you for contacting Motor Fuel Group.

We sincerely apologise for any inconvenience this situation may have caused.

We would like to inform you that your case has now been referred to the Pay My Fuel team. As the site team is unfortunately unable to process fuel payments directly, we kindly recommend reaching out to Pay My Fuel directly. Their contact details should be available on the letter you received, as they are now handling the matter on the site team’s behalf.

We truly appreciate your patience and understanding while this is being resolved, and we hope for a swift resolution to your concern.

Kind regards")


I'm willing to pay a small admin charge on top of the fuel i owe, but £50 is way over the top.   and visiting paymyfuel.com it seems i can't pay anything other than £74.24


has anyone got any suggestions as to what i can do please?

2
Non-motoring legal advice / Re: not paying for fuel
« on: January 12, 2026, 09:35:33 pm »
i know that letter is a shambles, but to be honest, I'm not totally confident that they wouldn't be able to successfully sue me in court for the "penalty" charge.  i can't afford representation, and i don't know where to look for the legislation that relates to this, and if i did, I'm not confident I'd understand it well enough to defend myself.

my wife called to see the manager for me today because i was working all day.  he wouldn't give her a crime number, and talked all sorts of bs (my favourite was when he told her that against company policy, i drew fuel and drove off with my driver door open!  you can see from the cctv still they provided that it's obviously closed!).  he definitely sounded like he was just getting to bully us into paying, and that I'd have to pay PMF, not the fuel station.

i called MFG, and the guy i spoke to said that he'd open an investigation, but they couldn't guarantee that PMF wouldn't chase me for the "fine".

is it worth me filing a police report?

and, with all the other stresses I'm under at the present moment, with only until Friday before 14 days from the issue of the letter, I'm thinking i might just begrudgingly, and under protest, pay the extortion.    it goes against every fibre of my being, but i can't really afford things going wrong, escalating, and i end up losing anyway =$

but whatever i do, i want to thank every one of you wholeheartedly for your replies and contributions

3
Non-motoring legal advice / Re: not paying for fuel
« on: January 12, 2026, 09:35:35 am »
I've just noticed too, that on the letter it says that if i don't "settle the debt within 14 days, the case will be escalated to the next process and issued to a third party for debt collector which may lead to court proceedings"
(the grammar is _terrible_ isn't it?)

but anyway, my question is: do i have 14 days from the date of the letter or when it was served (almost a week later)?

and what do you guys think of this thing about being passed onto a third party?  i thought these guys _were_ the third party?

4
Non-motoring legal advice / Re: not paying for fuel
« on: January 11, 2026, 06:58:45 pm »
well i have already stated to morrisons store and the fuel station that I'm happy to pay the debt, but not very happy to pay the extortionate penalty.

but i also don't want the hassle of it going to court, especially if I'm not certain that i wouldn't be made to pay the penalty (especially if it goes up to £150 for not paying promptly), and any other court costs

5
Non-motoring legal advice / Re: not paying for fuel
« on: January 11, 2026, 06:19:08 pm »
PMF did give me the option to name the driver,  I've attached a photo of the form they sent with the letter.

https://i.postimg.cc/xdNhzKPs/IMG_20260110_WA0026(1)(1).jpg

but yes, morrisons (both the main store and the fuel station) know it was me from the conversations i had with them (a bit silly and short sighted of me perhaps).

and apologies NewJudge, but i don't quite understand your last sentence.    do i need to speak to PMF to get to ascertain who was/is party to any contract? 

and when my wife visits tomorrow, if she gets a crime number, is it worth contacting the police?

6
Non-motoring legal advice / Re: not paying for fuel
« on: January 11, 2026, 04:20:06 pm »
well morrisons' main store were very sympathetic and as helpful as they could be, but because they are separate from the fuel stations, i had to go speak to them.  there, the lone attendant let me use his phone to speak to the manager, who was not very helpful at all.  he first told me I'd have to pay the fine.  he also told me the police were involved (i doubted this, as i have not been contacted by the police, and the letter from Pay My Fuel was issued the day after the offence).  so i asked him for a crime number, to which he replied that i would have to see him in work tomorrow and he would give me the details.  (I'm unable to meet him due to work but he said my wife could call on my behalf), which she is going to do).

morrisons' main store customer services also gave me the main customer services phone number, and also the head office phone number, and from the fuel station i got a business card for MFG, who run the stations apparently, so I'll be calling some of those tomorrow too.

in the meantime, if anyone has any advice, what info should i be trying to obtain from any of these people, I'd be most grateful.

7
Non-motoring legal advice / Re: not paying for fuel
« on: January 11, 2026, 02:22:39 pm »
thank you for all your replies.

the morrison's branch is indeed local to me, and i am going to go there within the next hour to see exactly if they've passed on the debt, and if I'm able to settle the debt.
i will post an update.

8
Non-motoring legal advice / Re: not paying for fuel
« on: January 11, 2026, 01:46:18 pm »
yes i thought it looked a bit umm, less professional / legal than other letters I've seen.   it reminded me of the awful tv licencing "enforcement" letters..

anyway, what do you think i should do for the best please?

9
Non-motoring legal advice / Re: not paying for fuel
« on: January 11, 2026, 01:20:33 pm »
ok, I've uploaded a photo of the letter to a 3rd party image hosting site.

you should be able to view it here..
https://i.postimg.cc/j5jwJtwH/IMG_20260110_WA0025(1)(1).jpg

10
Non-motoring legal advice / Re: not paying for fuel
« on: January 11, 2026, 01:07:00 pm »
in the letter they do use the word "penalty".  and it also says in big red print at the top "notice of intended enforcement/prosecution".

I am currently having trouble uploading a photo of the letter  (When i click on the "attachments and other options" i don't seem to have an option for adding an attachment) but I'm still trying.   can anyone advise on this too please?

11
Non-motoring legal advice / Re: not paying for fuel
« on: January 11, 2026, 10:19:39 am »
i haven't contacted them yet, I'm going to do that today

12
Non-motoring legal advice / Re: not paying for fuel
« on: January 11, 2026, 09:29:54 am »
if i returned to Morrison's and payed for the fuel in person, would i be able to get the penalty charge cancelled?

I'm asking because in the past, unknowingly to me, a debt (gas bill i think) got passed to a debt collector, but i immediately settled the debt with the gas company, which terminated the account with the debt collector

13
Non-motoring legal advice / Re: not paying for fuel
« on: January 11, 2026, 09:14:11 am »
possibly, though some of the pumps at that particular Morrison's do not have a pay-at-pump option.  I really can't remember to be honest

14
Non-motoring legal advice / not paying for fuel
« on: January 10, 2026, 10:43:17 pm »

Hello all,  I wonder if someone could please help.  (And I hope I posted to the correct forum, many apologies if I didn't)

On Friday 9th I received a letter from Pay My Fuel informing me that I did not pay for my fuel at my local Morrison's service station.
Although I don't clearly remember doing this (I use that station as well as another local one very regularly, for fuelling my wife's car as well as mine), and I have heard of such scams, I think it's genuine, as there are photos of my car and myself in my work uniform (I was in work that day), and the time and date is consistent with me fuelling up after work.   The amount of fuel they claim matches with the sort of amount I would usually put in (I'm a bit odd in that I always match the amount of pounds and pence, eg £27.27 or £42.42, etc), and there are also no records of any bank transactions (and I don't usually use cash to pay for fuel.   I normally use pay-at-pump so I am not usually even entering the kiosk).
Like I said, I have no clear recollection of doing this, but due to stresses and tiredness, I am probably guilty of the offence and feel pretty embarrassed to say the least, as this is something I would never do intentionally.

Anyway, I'm now being charged for the fuel I took, plus an extra penalty charge of £50.

I'm obviously more than happy to pay for the fuel I took, but money's not something I have loads of, and I can really do without wasting another £50 on a penalty charge.


Can anyone advise me please?

15
hi, I know very little about legal issues such as this, but since nobody has replied to you, i thought I'd give my opinion, as I've noticed that people are getting more and more aggressive, and i too only want a peaceful life.

anyway, it's probably worth making the report to the police (if it's not too late now) in case it happens again.
from what i understand, filming him (if there is a next time) is perfectly legal (if it's only for your personal records, get legal advice before you do anything else with the recording), but it is unfortunately likely to escalate his aggression.
keeping a diary never does any harm, and in my opinion is a good idea.
i have no idea if a second confrontation constitutes harassment.

I'm sorry i can't offer and decent advice.
all the best to you

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