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Private parking tickets / Re: Excel Parking PCN - No ticket purchased - Iceland Car Park, Kingsbury
« on: November 15, 2024, 01:26:01 pm »
Okay, will do that.
Thanks again.
Thanks again.
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Private parking tickets / Re: Excel Parking PCN - No ticket purchased - Iceland Car Park, Kingsbury
« on: November 15, 2024, 01:04:31 pm »
Thanks for all your replies and advice in dealing with this.
I have today received confirmation from Iceland that the PCN has been cancelled.
I assume I shouldn't need to confirm anything from Excel and just I leave it at this?
I have today received confirmation from Iceland that the PCN has been cancelled.
I assume I shouldn't need to confirm anything from Excel and just I leave it at this?
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Private parking tickets / Re: Excel Parking PCN - No ticket purchased - Iceland Car Park, Kingsbury
« on: November 11, 2024, 01:04:00 pm »
Thanks for your help.
I've chased Iceland again today. I went to the top as you advised and I'm dealing with someone from the executive resolution team.
I appreciate the appeal is unlikely to result in cancellation, but is it still worth doing to buy some time before they pass it on to debt recovery, etc.?
I've chased Iceland again today. I went to the top as you advised and I'm dealing with someone from the executive resolution team.
I appreciate the appeal is unlikely to result in cancellation, but is it still worth doing to buy some time before they pass it on to debt recovery, etc.?
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Private parking tickets / Re: Excel Parking PCN - No ticket purchased - Iceland Car Park, Kingsbury
« on: November 11, 2024, 12:18:16 pm »
The discount period has ended now anyway so it's now just the final appeal deadline of Wednesday this week. I will keep going with Iceland as you suggest.
Regarding filing an appeal, are the ground which I've suggested above valid, or are there any stronger points I should go on?
Regarding filing an appeal, are the ground which I've suggested above valid, or are there any stronger points I should go on?
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Private parking tickets / Re: Excel Parking PCN - No ticket purchased - Iceland Car Park, Kingsbury
« on: November 11, 2024, 07:08:15 am »
I since received a response from Iceland last week on 07/11/24 stating
"...we have requested the parking charge be cancelled, this can however not be guaranteed.
As soon as we have an update, we will be in contact...".
The issue is they say they cannot guarantee the charge will be cancelled and the last day for me to file an appeal with Excel is this Wednesday 13th.
Please can you advise what action I should take now? If I don't hear back from Iceland by tomorrow, should I appeal on the grounds that I made a purchase in the store and have reciept, or that the signage was not clear in the dark?
"...we have requested the parking charge be cancelled, this can however not be guaranteed.
As soon as we have an update, we will be in contact...".
The issue is they say they cannot guarantee the charge will be cancelled and the last day for me to file an appeal with Excel is this Wednesday 13th.
Please can you advise what action I should take now? If I don't hear back from Iceland by tomorrow, should I appeal on the grounds that I made a purchase in the store and have reciept, or that the signage was not clear in the dark?
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Private parking tickets / Re: Excel Parking PCN - No ticket purchased - Iceland Car Park, Kingsbury
« on: October 31, 2024, 08:27:14 pm »
Thanks.
The last day to appeal and still have the option of paying the reduced rate is today (14 days after the issue date).
Should I just wait to appeal until the deadline of 28 days (13/11/24)?
The last day to appeal and still have the option of paying the reduced rate is today (14 days after the issue date).
Should I just wait to appeal until the deadline of 28 days (13/11/24)?
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Private parking tickets / Re: Excel Parking PCN - No ticket purchased - Iceland Car Park, Kingsbury
« on: October 31, 2024, 04:50:10 pm »
Hi,
Thank you for your advice. I have emailed Richard along with a copy of the PCN and my store receipt.
Should I also lodge an appeal with Excel in parallel? If so, are there any grounds I can base it on?
Thank you for your advice. I have emailed Richard along with a copy of the PCN and my store receipt.
Should I also lodge an appeal with Excel in parallel? If so, are there any grounds I can base it on?
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Private parking tickets / Excel Parking PCN - No ticket purchased - Iceland Car Park, Kingsbury
« on: October 28, 2024, 12:47:33 pm »
Hi,
I hope someone can help with this one.
As the registered keeper of the vehicle, I have received this PCN.
Upon entering the car park, the driver proceeded to park in the nearest space and went in store to do a quick shop. The driver had not shopped at this particular store in quite a while, but the last time they had (> 6months ago) it was free and no ticket was required. At some point, Excel parking have taken over management of this car park and now a ticket is required to be purchased. The cost of the ticket can be refunded by the supermarket upon spending min £5, but the driver was not aware of this at the time. It was also dark at the time and sign was not lit up.
Is there anything that can be done to appeal this PCN?
I have spoken to Iceland customer services who could only advise to take it up with the parking company. I have spoken to the store manager and he said there is nothing he can do, but as the driver has the receipt to prove they shopped there to send that to the parking company and he thinks they will cancel it. Reading various posts on here, I'm not sure they will drop it on this basis, so I would like some expert advice first.
Thank you for any help/advice in advance.
Goolge Maps Link
I hope someone can help with this one.
As the registered keeper of the vehicle, I have received this PCN.
Upon entering the car park, the driver proceeded to park in the nearest space and went in store to do a quick shop. The driver had not shopped at this particular store in quite a while, but the last time they had (> 6months ago) it was free and no ticket was required. At some point, Excel parking have taken over management of this car park and now a ticket is required to be purchased. The cost of the ticket can be refunded by the supermarket upon spending min £5, but the driver was not aware of this at the time. It was also dark at the time and sign was not lit up.
Is there anything that can be done to appeal this PCN?
I have spoken to Iceland customer services who could only advise to take it up with the parking company. I have spoken to the store manager and he said there is nothing he can do, but as the driver has the receipt to prove they shopped there to send that to the parking company and he thinks they will cancel it. Reading various posts on here, I'm not sure they will drop it on this basis, so I would like some expert advice first.
Thank you for any help/advice in advance.
Goolge Maps Link
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