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Civil penalty charge notices (Councils, TFL and so on) / Re: Harrow Council, code 83 Parked without valid ticket, Harrow Leisure Centre
« on: May 23, 2026, 03:02:58 pm »
Any advice on how best to proceed?
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Civil penalty charge notices (Councils, TFL and so on) / Re: Harrow Council, code 83 Parked without valid ticket, Harrow Leisure Centre
« on: May 16, 2026, 12:48:38 pm »
Yes or you can use the PayByPhone app.
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Civil penalty charge notices (Councils, TFL and so on) / Re: Harrow Council, code 83 Parked without valid ticket, Harrow Leisure Centre
« on: May 16, 2026, 11:41:08 am »
I've had a look at the PCN online to see the photographic evidence which I have attached below. The text on the photos of the noticeboard and ticket machine are illegible. Is this reasonable grounds to appeal?
I found the below recent case which upheld the appeal on similar grounds:
Case 225068631
Case reference 2250678631
Appellant Kola Oliyide
Authority London Borough of Harrow
VRM KR65DMY
PCN Details
PCN IY00280701
Contravention date 14 Aug 2025
Contravention time 10:31:00
Contravention location LEISURE CENTRE CAR PARK
Penalty amount GBP 90.00
Contravention Parked in car park without clearly display
Referral date -
Decision Date 17 Apr 2026
Adjudicator Andrew Harman
Appeal decision Appeal allowed
Direction
cancel the Penalty Charge Notice and the Notice to Owner.
Reasons
The contravention alleged in these proceedings is that this vehicle was parked in the Leisure Centre Car Park without clearly displaying a valid pay and display ticket.
There is no dispute that parking in this car park is free for up to 3 hours.
On the council's case, for that concession to apply, there is a requirement that the vehicle upon being parked is registered on Pay By Phone.
On the officer's photographs what is written on the payment machine cannot be read, and the council adduces no evidence that this condition was clearly communicated to the appellant.
The appellant provides an image of the car park tariff board.
I am not satisfied, having considered his submissions on the point, that the condition to register the vehicle is clearly stated thereon.
This contravention has not been proved.
The appeal is allowed.
I found the below recent case which upheld the appeal on similar grounds:
Case 225068631
Case reference 2250678631
Appellant Kola Oliyide
Authority London Borough of Harrow
VRM KR65DMY
PCN Details
PCN IY00280701
Contravention date 14 Aug 2025
Contravention time 10:31:00
Contravention location LEISURE CENTRE CAR PARK
Penalty amount GBP 90.00
Contravention Parked in car park without clearly display
Referral date -
Decision Date 17 Apr 2026
Adjudicator Andrew Harman
Appeal decision Appeal allowed
Direction
cancel the Penalty Charge Notice and the Notice to Owner.
Reasons
The contravention alleged in these proceedings is that this vehicle was parked in the Leisure Centre Car Park without clearly displaying a valid pay and display ticket.
There is no dispute that parking in this car park is free for up to 3 hours.
On the council's case, for that concession to apply, there is a requirement that the vehicle upon being parked is registered on Pay By Phone.
On the officer's photographs what is written on the payment machine cannot be read, and the council adduces no evidence that this condition was clearly communicated to the appellant.
The appellant provides an image of the car park tariff board.
I am not satisfied, having considered his submissions on the point, that the condition to register the vehicle is clearly stated thereon.
This contravention has not been proved.
The appeal is allowed.
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Civil penalty charge notices (Councils, TFL and so on) / Re: Harrow Council, code 83 Parked without valid ticket, Harrow Leisure Centre
« on: May 16, 2026, 11:15:26 am »
Deleted
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Civil penalty charge notices (Councils, TFL and so on) / Re: Harrow Council, code 83 Parked without valid ticket, Harrow Leisure Centre
« on: May 12, 2026, 02:07:05 pm »
Thanks for your replies. I have attached images of the original windscreen ticket and NTO I've received.
In this case should I reappeal via the process on the NTI with my original argument?
In this case should I reappeal via the process on the NTI with my original argument?
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Civil penalty charge notices (Councils, TFL and so on) / Harrow Council, code 83 Parked without valid ticket, Harrow Leisure Centre
« on: May 12, 2026, 07:07:47 am »
Hi,
On 07/02/26 I received a windscreen PCN in Harrow Leisure Centre carpark. Parking is free for the first 3 hrs but I forgot to press submit at the final stage on the PayByPhone app.
After reading advice for similar cases on here, I lodged an appeal online on 19/02/26 explaining that I forgot to press submit and if they could cancel the PCN as it was in the free period anyway. I got an email back acknowledging they had received my appeal and would try to reply in the next 8 weeks.
It has been over 8 weeks and I haven't heard anything back on my appeal (I've also checked my spam folder).
On 08/05/26 I received an NTO in the post saying the penalty has not been paid and giving me the chance to appeal.
Please can you advise what the next step is? As I understand it, if they don't formally respond to my appeal within 8 weeks, it is deemed to have been accepted - is this correct?
Thanks for any help in advance.
Del
On 07/02/26 I received a windscreen PCN in Harrow Leisure Centre carpark. Parking is free for the first 3 hrs but I forgot to press submit at the final stage on the PayByPhone app.
After reading advice for similar cases on here, I lodged an appeal online on 19/02/26 explaining that I forgot to press submit and if they could cancel the PCN as it was in the free period anyway. I got an email back acknowledging they had received my appeal and would try to reply in the next 8 weeks.
It has been over 8 weeks and I haven't heard anything back on my appeal (I've also checked my spam folder).
On 08/05/26 I received an NTO in the post saying the penalty has not been paid and giving me the chance to appeal.
Please can you advise what the next step is? As I understand it, if they don't formally respond to my appeal within 8 weeks, it is deemed to have been accepted - is this correct?
Thanks for any help in advance.
Del
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Private parking tickets / Re: Excel Parking PCN - No ticket purchased - Iceland Car Park, Kingsbury
« on: November 15, 2024, 01:26:01 pm »
Okay, will do that.
Thanks again.
Thanks again.
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Private parking tickets / Re: Excel Parking PCN - No ticket purchased - Iceland Car Park, Kingsbury
« on: November 15, 2024, 01:04:31 pm »
Thanks for all your replies and advice in dealing with this.
I have today received confirmation from Iceland that the PCN has been cancelled.
I assume I shouldn't need to confirm anything from Excel and just I leave it at this?
I have today received confirmation from Iceland that the PCN has been cancelled.
I assume I shouldn't need to confirm anything from Excel and just I leave it at this?
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Private parking tickets / Re: Excel Parking PCN - No ticket purchased - Iceland Car Park, Kingsbury
« on: November 11, 2024, 01:04:00 pm »
Thanks for your help.
I've chased Iceland again today. I went to the top as you advised and I'm dealing with someone from the executive resolution team.
I appreciate the appeal is unlikely to result in cancellation, but is it still worth doing to buy some time before they pass it on to debt recovery, etc.?
I've chased Iceland again today. I went to the top as you advised and I'm dealing with someone from the executive resolution team.
I appreciate the appeal is unlikely to result in cancellation, but is it still worth doing to buy some time before they pass it on to debt recovery, etc.?
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Private parking tickets / Re: Excel Parking PCN - No ticket purchased - Iceland Car Park, Kingsbury
« on: November 11, 2024, 12:18:16 pm »
The discount period has ended now anyway so it's now just the final appeal deadline of Wednesday this week. I will keep going with Iceland as you suggest.
Regarding filing an appeal, are the ground which I've suggested above valid, or are there any stronger points I should go on?
Regarding filing an appeal, are the ground which I've suggested above valid, or are there any stronger points I should go on?
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Private parking tickets / Re: Excel Parking PCN - No ticket purchased - Iceland Car Park, Kingsbury
« on: November 11, 2024, 07:08:15 am »
I since received a response from Iceland last week on 07/11/24 stating
"...we have requested the parking charge be cancelled, this can however not be guaranteed.
As soon as we have an update, we will be in contact...".
The issue is they say they cannot guarantee the charge will be cancelled and the last day for me to file an appeal with Excel is this Wednesday 13th.
Please can you advise what action I should take now? If I don't hear back from Iceland by tomorrow, should I appeal on the grounds that I made a purchase in the store and have reciept, or that the signage was not clear in the dark?
"...we have requested the parking charge be cancelled, this can however not be guaranteed.
As soon as we have an update, we will be in contact...".
The issue is they say they cannot guarantee the charge will be cancelled and the last day for me to file an appeal with Excel is this Wednesday 13th.
Please can you advise what action I should take now? If I don't hear back from Iceland by tomorrow, should I appeal on the grounds that I made a purchase in the store and have reciept, or that the signage was not clear in the dark?
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Private parking tickets / Re: Excel Parking PCN - No ticket purchased - Iceland Car Park, Kingsbury
« on: October 31, 2024, 08:27:14 pm »
Thanks.
The last day to appeal and still have the option of paying the reduced rate is today (14 days after the issue date).
Should I just wait to appeal until the deadline of 28 days (13/11/24)?
The last day to appeal and still have the option of paying the reduced rate is today (14 days after the issue date).
Should I just wait to appeal until the deadline of 28 days (13/11/24)?
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Private parking tickets / Re: Excel Parking PCN - No ticket purchased - Iceland Car Park, Kingsbury
« on: October 31, 2024, 04:50:10 pm »
Hi,
Thank you for your advice. I have emailed Richard along with a copy of the PCN and my store receipt.
Should I also lodge an appeal with Excel in parallel? If so, are there any grounds I can base it on?
Thank you for your advice. I have emailed Richard along with a copy of the PCN and my store receipt.
Should I also lodge an appeal with Excel in parallel? If so, are there any grounds I can base it on?
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Private parking tickets / Excel Parking PCN - No ticket purchased - Iceland Car Park, Kingsbury
« on: October 28, 2024, 12:47:33 pm »
Hi,
I hope someone can help with this one.
As the registered keeper of the vehicle, I have received this PCN.
Upon entering the car park, the driver proceeded to park in the nearest space and went in store to do a quick shop. The driver had not shopped at this particular store in quite a while, but the last time they had (> 6months ago) it was free and no ticket was required. At some point, Excel parking have taken over management of this car park and now a ticket is required to be purchased. The cost of the ticket can be refunded by the supermarket upon spending min £5, but the driver was not aware of this at the time. It was also dark at the time and sign was not lit up.
Is there anything that can be done to appeal this PCN?
I have spoken to Iceland customer services who could only advise to take it up with the parking company. I have spoken to the store manager and he said there is nothing he can do, but as the driver has the receipt to prove they shopped there to send that to the parking company and he thinks they will cancel it. Reading various posts on here, I'm not sure they will drop it on this basis, so I would like some expert advice first.
Thank you for any help/advice in advance.
Goolge Maps Link
I hope someone can help with this one.
As the registered keeper of the vehicle, I have received this PCN.
Upon entering the car park, the driver proceeded to park in the nearest space and went in store to do a quick shop. The driver had not shopped at this particular store in quite a while, but the last time they had (> 6months ago) it was free and no ticket was required. At some point, Excel parking have taken over management of this car park and now a ticket is required to be purchased. The cost of the ticket can be refunded by the supermarket upon spending min £5, but the driver was not aware of this at the time. It was also dark at the time and sign was not lit up.
Is there anything that can be done to appeal this PCN?
I have spoken to Iceland customer services who could only advise to take it up with the parking company. I have spoken to the store manager and he said there is nothing he can do, but as the driver has the receipt to prove they shopped there to send that to the parking company and he thinks they will cancel it. Reading various posts on here, I'm not sure they will drop it on this basis, so I would like some expert advice first.
Thank you for any help/advice in advance.
Goolge Maps Link
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