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« on: November 20, 2025, 10:16:33 pm »
To whom it may concern,
I am writing to formally challenge Penalty Charge Notice BZ82466814 issued to vehicle KN71EYD on 12/11/2025.
I respectfully request that this PCN be cancelled on the following grounds:
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1. I was performing a delivery in the course of my employment (Amazon delivery driver)
At the time of the alleged contravention, I was making a scheduled parcel delivery as part of my official duties for Amazon. The nature of my job requires me to follow the company’s dedicated navigation system, which provides optimised delivery routes. On this occasion, the navigation system directed me through the location in question.
Delivery drivers frequently face restricted-access environments when operating in residential and commercial areas. In this case, I was not intentionally attempting to contravene any road restriction — I was simply following the operational route provided to complete deliveries efficiently and safely.
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2. The camera footage/photos do not reflect the operational circumstances
The images in the PCN show my vehicle driving through the pedestrian zone. However, this does not provide context: I was actively engaged in delivery duties and was navigating unfamiliar roads using my employer’s system. There was no deliberate attempt to enter a restricted zone.
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3. No alternative safe route was apparent at the time
Due to the routing provided and the nature of delivery work, it was not immediately clear that the route ahead was restricted to vehicles. If clearer signage or advance warnings had been present, I would have avoided the area. As a driver under time-critical delivery constraints, I rely heavily on navigation accuracy — and there was genuinely no intention to ignore any traffic signs.
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4. This was an honest mistake, not a willful contravention
I take road regulations seriously and would never intentionally breach restrictions. This was a genuine mistake made under work pressure, while navigating to complete essential deliveries. The penalty charge of £160 (or even £80 at the discounted rate) represents more than half of my weekly wage, which would place me under significant financial hardship.
I respectfully ask the council to consider using its discretionary power to cancel the PCN given:
• The circumstances of my employment,
• The lack of intent,
• The difficulty delivery drivers face in avoiding restricted zones while following employer-required navigation routes, and
• The disproportionate financial impact this penalty would have.
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5. Request for cancellation
In light of the reasons above, I kindly request that the council exercise discretion and cancel this PCN.
Thank you for taking the time to review my representation. I look forward to your understanding and a favourable outcome.