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Messages - Jussyed

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Civil penalty charge notices (Councils, TFL and so on) / PCN Richmond - 622 parked over a footpath - Wills crescent whitton
« on: January 29, 2025, 12:50:06 pm »
Received this PCN charge and I think I may be able to contest it due to lack of clearly marked parking bays. I thought I had parked in a legitimate area. There is signage on the other side of the road to say you are able to park up the curb. With what’s meant to be specially marked exemptions and white lines on the footpath indicating where you can park. However those white lines were completely covered by parked cars when I arrived. This is the first time I have ever seen this type of sign (I don’t live locally to the area and live just outside London). So I was a little confused but parked up the curb as shown in photo on the other side of the road. It looked safe, no parking restriction signs and I actually made the decision to park on the curb due to the signage on the other side of the road saying you could. Also as you can see in the photo the footpath is very wide so this would not inconvenience any type of pedestrian in any way. When I returned to the car and found a ticket on my vehicle the cars on the other side of the road had gone and I could see faint parking bay lines on the pavement but in all honestly they are not clear enough. A local man walking his dog was the one who actually then came over to let me know that he thinks I can contest the ticket as the signage is not clear and the parking bays are also not clearly marked making it confusing. Before I try to contest the charge I just wanted to see what you guys think and also the best way to word my contest to get the ticket overturned. I hope this makes sense. I’ve attached photos of my vehicle on one side of the road and the actual area you can park up the curb on the other side of the road with the parking bays. I’ve also tried to include the location on maps.
Is it worth a shot and trying to contest or do I just have to face the fact that I hadn't parked correctly.
Thanks

https://maps.app.goo.gl/6CV2FiMmswNbGN1q6

https://imgur.com/Mxrakrb

https://imgur.com/ryyY4kt

https://imgur.com/jpRh3O4

https://imgur.com/HiKx8Xb

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Civil penalty charge notices (Councils, TFL and so on) / Re: Surrey County Council - Onslow Street Guildford, Code 34J, Being in a bus lane - PCN never received
« on: October 14, 2024, 08:32:15 pm »
Just to clarify then. The automatic process we now need to follow is that once we get to the “Order for Recovery” stage? At that point do we fill out the witness statement and will the PCN be reset.
I’m concerned as Surrey County Council have already dismissed us trying to challenge the charge certificate they issued. They are basically saying PCN was sent to you, it’s your problem if you don’t have it. I’ve attached the letter I received from them in original post.
I know the issue with the double send of one PCN that was paid is a separate entity to the unpaid PCN but I do believe there is a link and they have resent the paid PCN in error instead of the correct PCN they should have issued for the new contravention.
I hope I’m making sense as it’s seems to be quite confusing. I also think the council weren’t really understanding what I was trying to explain when I logged the issue with them after the charge certificate was issued.

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Civil penalty charge notices (Councils, TFL and so on) / Re: Surrey County Council - Onslow Street Guildford, Code 34J, Being in a bus lane - PCN never received
« on: October 14, 2024, 08:28:16 am »
This is so helpful thanks.

I do have the original PCN, I thought I had uploaded the image on here. It's identical to the other one, the only difference is the date of issue.

I will be making a complaint to the council as well as waiting for the order for recovery. Is it advised to start my complaint now or wait until I've sorted out the PCN/Charge Certificate first? Just don't want to shoot myself in the foot somewhere along the line.


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Civil penalty charge notices (Councils, TFL and so on) / Surrey County Council - Onslow Street Guildford, Code 34J, Being in a bus lane - PCN never received
« on: October 13, 2024, 01:41:10 pm »

At the beginning of August my partner received a PCN for the exact contravention in title and in that location on the 18/07/2024 (The date of notice 30/07/2024). We subsequently paid the charge at the reduced rate within a matter of days of receiving the PCN.
However about a week after receiving this PCN we got the exact same one through the post again with the same offence, image of vehicle and PCN number. However the date of notice on this document was 31/07/24. We thought this was a little confusing and wondered why they would send the PCN twice , plus the fact that he had already paid the charge.
At this point we hadn’t had many PCN’s so didn’t know to go on the relevant website and look up outstanding PCN’s which I wish we had done in hindsight.
Then low and behold near the end of September he received a charge certificate for the exact same contravention and location. However this was a different PCN and was on the date 27/07/2024 (So 9 days after the previous one). We had never received a PCN for this charge. I called the number provided on the charge certificate and after was advised to make a representation online.
I honestly think what has happened is they have sent the same PCN out twice instead of sending out two seperate PCN’s in error. I thought it would be a simple process to then be able to pay the original £35 charge instead of the now £105.
I sent the information on the representation online including both PCN notices received as luckily we have kept them and explaining what happened. However Surrey County Council have come back with a response that no they aren’t responsible, they had sent the relevant PCN and we need to take the matter up with the Royal Mail about the missing correspondence. So they are upholding the charge certificate.
I am fuming about this decision and this isn’t even about the money but the principle. I am confident they did not send a PCN for this charge and they haven’t explained why they sent the PCN out twice for the previous offence a few days after the original PCN was sent.
What is the best thing to do about this? Is it worth waiting for the order for recovery? Shall we just suck it up and pay the charge of £105 and then make a complaint to Surrey County Council, or is that really pointless?
I’m worried that if we try to fight this it will end up just costing us even more.
Advice would be greatly appreciated.

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