Free Traffic Legal Advice

Thanks - how could I do that? I'm certainly willing to make a complaint.

Success! TFL have decided not to contest the appeal and have cancelled the PCN!

The restrictions in place O/S 485-493 Bromley Road BR1 are:
 
No Stopping Mon-Sat 7am - 7pm Except 7am-4pm parking 1 hour No return within 2 hours
 
The signage in place was initially reported missing on 2 November 2023 and was replaced with incorrect signage on 8 November 2023. This was reported as incorrect and changed to No Stopping Mon-Sat 7am - 7pm Except 10am-7pm parking 1 hour No return within 2 hours on 27 June 2024. It should be noted, as the signage in place is incorrect, maintenance is in progress to correct it.
 
I have been advised that the signage in place was incorrect on the date you incurred a PCN, and this has therefore been cancelled.

This is a shame as I was looking forward to the hearing! I hope other people have not just paid up!
Thanks again to all who helped!
 

Thanks for the advice, stamfordman and John - doing it by phone would be the best solution as it means I can remain local when I need to be making plans about moving.
Thanks too for the advice about posting letters, John.

I am now in a position to send in my appeal with the following text:

On 17/9/24 from 16:59 to 17:03 I parked in the location shown by the attached photos, outside Grillos O/S 485-493 Bromley Road BR1, where the parking sign indicated that parking was allowed for 1 hour from 10am to 7pm. Over a week later, on 26/9/24, I received a PCN saying that I had ‘stopped where prohibited on a red route’. I immediately went down to the location and took a photo of the sign – attached with date and time – showing that parking was allowed from 10am to 7pm. I appealed against the PCN and then received a rejection of the appeal on 28/10/24 with an undated photo showing that parking was only allowed from 7am to 4pm. I have also taken another photo – attached with date and time - showing that the permitted hours are still from 10am to 7pm. I am therefore appealing against the PCN as, in my opinion, a contravention did not occur according to the sign in place.

I wondered whether to include that I submitted a FOI request which came back as 'unable to answer' as I did not link it to a PCN which I didn't want to do to alert TFL as to my intentions. I also have not included the detail about a previous appeal having been successful in 2023 as there was no sign in place - do I need to point them in the direction of a wrong sign having been erected at that point? I wanted to keep my appeal clear and simple and not make it seem that I had researched things. Any thoughts, please? In addition, I am unsure whether to go for a personal hearing or not?

Thanks - yes, it has to be done in writing with the evidence sent along with it. I’ll post the 3 pages later tonight.

Very true, HCA - I couldn't have got all the relevant information without everybody's help. Thanks to all who posted! I may well consider a formal complaint after I've got justice from TFL!

Thanks - I’ve just driven past and it’s the same sign I took a photo of. I’ll take another photo soon!

FOI - I filled in a TFL form and am waiting for their reply. I’m sorting my photo out with a date/time stamp.