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You would also look a bit silly, complaing that a document helpfully sent to the correct address was not sent to an address you have vacated.
So where's the traffic order, are you saying it hasn't been provided?
We are residing in .... and we have been residents for three years in Croydon. On March 22, 2024, we were asked to evacuate our house at short notice because of a gas leak in the area. Being an emergency, we were not given details about the duration of the evacuation.
After a few hours, we were told by a Met Police staff that we will be unable to spend the night at our home. We were given the address of a church to stay overnight (attached pic). We were not permitted to return to our homes till the noon of Saturday. We made many calls to the council for updates, but they did not have much information about the status on the ground. They redirected us to the gas agency, SGN.
While the gas agency messaged us on Saturday at 10:56 AM, that we were allowed back into our homes, it did not tell us that the road access to our home was blocked and our car won’t be able to come in. We arrived on Lansdowne Road (which is one-way) but found the access to our home was blocked. There were no diversion signs, or information about where residents of Emerald House have to go.
I parked the car safely at the nearby Walpole Road, and went to inquire the staff and the police in the area about the diversion and instructions for residents of Emerald House. I wanted to understand the situation before deciding the length of the time for which I had to buy parking, because it was not my original intention to park in that bay.
It was during this time that my car had been ticketed. The observation period in the ticket was under a minute.
Had there been clear instructions on the diversion, or had we been told about the blockade in advance, we would have acted accordingly. I also had placed a clearly signposted message on the car, saying that there has been an emergency evacuation at our house. Besides, the ticketing officer has indicated an observation time from 11:30 to 11:30. I did not receive sufficient time for getting the information about the road block, or spotting the officer and explaining the situation to them.
In their notice to rejection and informal rejection, the council makes no allusion to our situation and has provided only a generic rejection letter. The super-short observation period of under a minute has also not been addressed.
We appeal to cancel the PCN on account of the above procedural impropriety by the council.
