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Messages - ReflectoR

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1
They have stated 10 minute observation is for after a payment session expires.

I accept that, but is there no observation period for before a payment is made?

Surely it's not right that the PCN states 9.41to 9.41 as an observation period. Which means the CEO printed as soon as he possibly could to try avoid the motorist paying or even returning back into the car after deciding not to pay?

And yes the photos show 9.43 etc, but with the PCN already printed, had I returned to the car, the would have simply said "sorry it's already printed". Like they've done on so many other occassions?

2
So I appealed this PCN. I will need to find my original appeal, but parts of it are in Islington's second response anyway.

Should I pay or take it further based on their response? Please see below:




Response to above:
Thank you for your response. However, it does not address any of the points I made in my original appeal. Please could you address the points made in the original challenge.



3
IMO, TfL actions are subject to the Act and Practice Direction, in this case:

https://www.londontribunals.gov.uk/sites/default/files/Practice%20Direction%2003-2024%20on%20behalf%20of%20ETA%2028%20November%202024%20%28PWS%29.pdf

OP, you are Ground 2. This means that TfL have options:


1. To refer the matter to the adjudicator at which point the Proper Officer 'will write' to your wife to get confirmation that reps were made. With this option the decision lies with LT whether to register TfL's referral as an appeal(para. 8), or

2. To refer the matter to the adjudicator AND re-serve the NOR, in which case no action is required of the adjudicator unless your wife fails to pay or appeal to the adjudicator within the period allowed (paras. 10 and 11).

TfL should act promptly in either case and I don't see that they would or may hold progression simply because the owner claims that a CD was broken. Under 1 above, the issue is procedural(were proper reps actually made) and if ultimately registered as an appeal(NB. not your wife's choice) then she would have plenty of time to be supplied with the CD. 2 above doesn't seem to apply because you've not suggested that a NOR has been re-served. But let's see the covering letter which came with the bundle pl. 

In short, IMO her next communication should be from LT and your wife doesn't need to do anything. However, if she doesn't have a copy of the reps, then ask for one from TfL, assuming there isn't a copy in the bundle.

Hi,

sorry for the late reply.

I've attached below the cover letter. It came with a big bundle of evidence that they submitted to the LT.


5

 . . .

In it they said something along the lines of they are deciding to pursue the PCN (which is fine). Except it's still at 160?

And they also mentioned having referred the case to the Tribunal.

Please post the letter (not the whole EP), only redacting yr name and address.

Quote
So the question is do I pay now or just wait on the adjudicator?

Ring LT in the morning, explain the situation and follow their advice.

Quote
The envelope had the evidence pack and a broken in half cd inside.

Ring TfL and ask them to replace the broken CF. Make sure they place the case on hold while sending out replacement.

What is the current status/history on TfL's site?

Will call LT tomorrow. What should I ask them?

Will call TfL and ask for another CD.

Is it worth posting my original appeal? I said it was cloned plates on the basis I don't remember driving, neither did my wife. And I had been dealing with a cloned plate issues recently too. But looking again and the still photos they sent, of the back of the car, it does look like mine. Is it worth clarifying that?

Edit:

They also claim to have sent an email in response to my appeal, but I checked, including the spam, and I got nothing.

In the past, I always remember TfL sending the responses in the post.

6
Hi everyone. Update on this.

We finally got the form from the TEC, filled in the statutory declaration, witnessed by a solicitor and sent back.

The TEC asked for the CC to be cancelled, on the 7th May TFL sent a fat envelope that was tracked and signed for.

In it they said something along the lines of they are deciding to pursue the PCN (which is fine). Except it's still at 160?

And they also mentioned having referred the case to the Tribunal.

So the question is do I pay now or just wait on the adjudicator?

The envelope had the evidence pack and a broken in half cd inside.

7
Screenshot of Table of Contents


8
Below is a copy and paste of the summary:

(the appellant) has challenged the Penalty Charge Notice (PCN) on the grounds that there has been a procedural impropriety and that the penalty exceeded the amount applicable.
 The PCN was correctly issued under contravention code 19, which attracts a standard charge of £110.00. This was stated in both the PCN (evidence C) and the Notice of Rejection (evidence E).
Therefore, the enforcement authority does not accept that the penalty exceeded the amount applicable in the circumstances of the case.
 The enforcement authority’s case is that evidence submitted by civil enforcement officer (CEO) IS2025 demonstrates that the appellant’s vehicle, LK56CSZ, was parked in a permit holders bay with an invalid permit on 18 September 2025. The contravention occurred in Brewery Road, N7 and the CEO issued the PCN at 09:51am.
 The CEO’s photographs (evidence C) show that the vehicle was parked in a resident permit holders bay. The CEO noted that the vehicle had a resident permit which had expired on 12 September 2025. I can confirm that a valid Traffic Management Order (TMO) is held for this location (evidence B).
 The appellant believes that a procedural impropriety has occurred as their representation has not been fully considered. In their representation, the appellant made an appeal on the grounds that they had attempted to renew the permit prior to its expiry and were unable to do so due to technical issues. They state that they then forgot about the renewal which led to this PCN being issued.
  A new permit was indeed purchased on 19 September 2025 which is after the PCN had been issued on 18 September 2025 (evidence J). The enforcement authority maintains that it is the permit holder’s responsibility to ensure they renew their permit in good time to avoid a break in continuity.
Resident permits are electronic and can be renewed electronically.
 The appellant states that they were prevented from purchasing a permit in the first instance due to the council’s online system repeatedly failing to process the renewal. The enforcement authority is unaware of any system issues that would have impacted the appellant renewing their permit.
However, if the appellant was prevented from purchasing a new permit then we would expect the appellant to get in touch with the enforcement authority and to try to find another method of renewing their permit. The appellant admits in their appeal that they forgot to renew their permit. The
appellant’s appeal amounts to mitigation which has already been considered at the representation stage. The enforcement authority is not satisfied that there are any grants cancel this PCN.
 A procedural impropriety is a failure by the enforcement authority to observe any requirement imposed upon it by the Traffic Management Act 2004, the Civil Enforcement of Parking Contraventions (England) Representations and Appeals Regulations 2007 and the Civil Enforcement of Parking Contraventions (England) General Regulations 2007 in relation to the imposition or recovery of a penalty charge or other sum. There is no evidence of procedural impropriety by the enforcement authority.
 The enforcement authority has considered whether there are any circumstances to mitigate the contravention and have decided there are not. I find no compelling reason to cancel the PCN and I therefore request that the adjudicator refuses the appeal. If the appeal is refused, Islington Council would seek to recover the full charge of £110.

9
Hi John.

"The hearing of your appeal will take place using the Microsoft Teams video conferencing platform on:
24th September 2026 at 16:00."

That's from the Tribunal.

EDIT:
I've pasted the summary, and screenshot of table of contents in the two posts below.

Thanks again!

10
The council have, surprisingly, uploaded an evidence pack.

It's like a 100 pages long. Seems mostly to be their policy.

What should my next steps be?

12
I got a hearing date now. Sometime in September. Need to find the exact date and stick it in my calendar.

Now I am going to have a nagging feeling for months now.

What are my next steps? Prepare my case?

13
I've been trying to appeal this PCN for a while now. And tomorrow is the last day.

The Tower Hamlets site keeps showing internal server error, after putting in PCN details.

https://towerhamlets.tarantoportal.com/

Here's a screenshot of the top half.


14
All done, got wife to register the appeal now. Put me down as representative.

Does the reasonable adjustment for disabilities extend to representatives as well? Or only for the main appealant?

15
Only your wife can initiate appeal proceedings, not you. So make sure she doesn't lose by default simply because you make this mistake.

All that's needed at this stage is to register an appeal. Not write it in minute detail, but to register. 2-3 minutes at most.

Grounds:
Procedural impropriety;
Penalty exceeded.......circ

I rely upon my formal representations and am currently compiling further representations whose grounds have arisen in consequence of an improper Notice of Rejection.

My thoughts.

The regulatory 28-day period before a Charge Cert can be served ends on 26 March, so get the appeal registered beforehand.

Thank you.

Yes I will get the wife to do it tonight.

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