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Messages - lewishamguy

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1
What a farce. I would reply along similar lines to your previous response. As they're instructing a different law firm, who presumably won't be aware of the case history, I'd be minded to include an opening paragraph about this, pointing out that this is the second Letter of Claim you have received in respect of the same parking charge, the file previously having been closed by BW Legal on Smart's instruction. I would ask as a preliminary question why, having previously closed the case, Smart have elected to proceed again despite no new information coming to light.

Feel free to show us a draft first.

Sure, this is what I have drafted:

Dear Sirs,

I would like to bring to your attention that a Letter of Claim for this alleged contravention was issued and the case subsequently closed by BW Legal acting on SMART Parking's instruction. With no new information coming to light, I would like to understand why SMART parking has taken this course of action of issuing another Letter of Claim through your firm.

  • Your Letter Before Claim contains insufficient detail of the claim and fails to provide copies of the evidence your client places reliance upon. It is therefore in breach of the Pre-Action Protocol for Debt Claims.
    I am the registered keeper of the vehicle. I am not obliged to identify the driver and decline to do so. There is no legal presumption in law that the keeper of a vehicle was its driver on any given occasion. Your client cannot pursue me as driver, as per VCS v Edward (2023) [H0KF6C9C].
  • If your client is seeking to rely on Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) to hold me liable as keeper, they are unable to do so. The Notice to Keeper (NtK) was issued on Wednesday 8th February 2023, relating to an alleged contravention on Sunday 22nd January 2023. According to paragraph 9(5) of Schedule 4, the NtK must be “given” to the keeper within 14 days. Paragraph 9(6) deems the date of “giving” to be two working days after posting, which in this case would be Friday 10th February 2023 — 19 days after the event. Your client is therefore out of time to claim keeper liability under PoFA.
  • As such, your client cannot pursue me as either the driver or the keeper. To issue a claim in these circumstances would constitute an abuse of process, and I will defend it vigorously. If proceedings are issued, I will also seek costs for unreasonable conduct under CPR 27.14(2)(g).
  • Furthermore, your letter fails to comply with the requirements of the Pre-Action Protocol for Debt Claims (paragraphs 3.1(a)-(d), 5.1 and 5.2), as well as the Practice Direction – Pre-Action Conduct (paragraphs 6(a) and 6(c)). Accordingly, this is a formal request under both instruments for the following information/documents:

    1. An explanation of the cause of action
    2. Whether you are pursuing me as driver or keeper
    3. Whether you are relying on the provisions of Schedule 4 of PoFA 2012
    4. The details of the claim: how long the vehicle was parked, how the amount claimed was calculated
    5. If for contractual breach: the date of the alleged agreement, the parties to it, and a copy of the alleged contract
    6. Photographic evidence showing the vehicle parked in breach of the alleged contract
    7. If for trespass, provide details
    8. A copy of the contract with the landowner authorising enforcement, as required by the BPA/IPC Code of Practice
    9. A site plan showing where signage is displayed
    10. Photographs of the signage (showing size, font, positioning, and height) as they were on the date of alleged contravention
    11. Full details of the original charge, and any interest or additional costs
    12. Clarification of the £70 ‘debt recovery’ fee: is this net or inclusive of VAT? If the latter, why is the consumer being charged the operator’s VAT?
    13. For the £100 principal charge: is this pleaded as consideration for parking or as damages? Please clarify.


You are bound by the same obligations under the Practice Direction and the Protocol as any other litigant. Until your client complies and provides the necessary information, it would be premature and improper to proceed. Should a claim be issued, I will seek an immediate stay and an order compelling compliance.

I trust your client will take the appropriate hint.

Yours faithfully, [Your Name]


Please let me know if this is ok for me to send, thank you

2
I have received a second Letter of Claim from DCB legal for SMART parking for an alleged contravention that had taken place on 22 Jan 2023.
Details here: https://imgpile.com/p/Z4AAYc8


The previous Letter of Claim was from BW Legal, which, with the help of this forum, was addressed and the case was closed.
Details here:  https://www.ftla.uk/private-parking-tickets/advice-needed-letter-of-claim-by-bwlegal-for-smart-parking-oakland-quay-canary-w/msg78054/#msg78054


What should be the approach for this second Letter of Claim for the same alleged contravention?
Is sending a second LoC a usual practice and shall I use the same response as before for this as well?
[/list]
 
Advice would be greatly appreciated. Thank you

3
Please show us that letter. DO NOT redact any signatures or the name of the person that signed it.
apologies, just seeing this now.

This is the text of the email I received from BW Legal:
--||Start of Email||--
22 September 2025
Dear xxx,
Thank you for contacting us, please find our response below:
Good afternoon,
Thank you for your correspondence.
Please be advised that the case has been closed on our end and should you have any further queries to please contact our client Smart Parking Ltd.
Kind Regards
As the issue has been resolved, no further action is required from you at this time.
If you would like to view the full contact history or submit a new query, please log into our Customer Portal by clicking here.


Yours sincerely,
BW Legal
--||End of Email||--

I have also attached screenshot of the case from the BWlegal portal: https://imgpile.com/p/MYUDyDo

4
Private parking tickets / Re: PCN Premier Park - Exeter Cathedral
« on: January 12, 2026, 05:52:35 pm »
If I remember correctly, another reason for the delay was the layout of the parking area in question - the ANPR did clock the correct times, however, the parking area was so narrow that I didnt park immediately on entering the car park - if I remember correctly, there is possibly a 10-20 min window for which I was waiting for parking within the area (Google maps link attached)

What would be the chance of appealing based on this?

Parking area:
: Google Maps - Exeter Cathedral Parking   

Is there a reason you weren't able to pay for the full stay at the point you attempted to 'extend' your stay?

You'll get told that entry and exit times don't equate to parking time but as the whole industry is based on that premiss it's a pretty weak argument.
I would only recommend the 'entry/exit time doesn't equate to parking time' in marginal cases or clear outlier cases (I'm reminded of a case a while back where the OP got stuck in horrendous post-event traffic trying to leave the car park)

5
Private parking tickets / Re: PCN Premier Park - Exeter Cathedral
« on: January 09, 2026, 03:42:59 pm »
Understood.
I have had prior experience with going through the appeal->dbt collector letters->notice of action cycle before with a successful outcome (with the help of this forum).
However, in that case, in my opinion there was enough grounds to make a stand (it was for a 11 min non parking charge by SMART parking on private land)

Thanks for your inputs, I will probably pay as it was a calculation error on my part.

Grounds that might get the PCN cancelled by Premier Park, nothing obvious, PCN was issued in the POFA time frame and on the face of it you breached the Ts & Cs of the car park. Other might spot something I've missed, was the signage clear etc. (although it was obviously clear enough for you knowing you needed to pay).

You'll get told that entry and exit times don't equate to parking time but as the whole industry is based on that premiss it's a pretty weak argument. You'll probably also be told the PCN isn't fully complaint with all the requirements of POFA as they don't appear to have used the exact wording that the keeper is invited to pay the charge. Also a very flimsy defence which won't win you an appeal with the parking company an is unlikely to win at POPLA.

The usual advice on here in most cases is not about a winning argument (you'll be offered all sorts of very legal sounding defence points which won't generally win appeals), it's about doing enough to run the clock down and hope they don't actually proceed to court. It usually works, not because it has merit but because the PPCs can't afford to take everyone to court so give up. You will need to be prepared to appeal to POPLA, withstand the deluge of debt collectors letters and eventually submit a defence when the court claim is raised. If you do that they will probably drop the case before they need to pay the court fee.

6
Private parking tickets / Re: PCN Premier Park - Exeter Cathedral
« on: January 09, 2026, 03:34:28 pm »
I only became aware that the initial parking session hadn't started when I attempted to extend my stay, at which point I was leaving the premises anyway.
In retrospect, I should have probably extended the parking session at 15:40, which was an almost an hour after I had parked, considering the reason for the charge.

It was my error in calculating the duration of my parking session

Is there a reason you weren't able to pay for the full stay at the point you attempted to 'extend' your stay?

You'll get told that entry and exit times don't equate to parking time but as the whole industry is based on that premiss it's a pretty weak argument.
I would only recommend the 'entry/exit time doesn't equate to parking time' in marginal cases or clear outlier cases (I'm reminded of a case a while back where the OP got stuck in horrendous post-event traffic trying to leave the car park)

7
Private parking tickets / PCN Premier Park - Exeter Cathedral
« on: January 09, 2026, 11:51:31 am »
Hi,
I received this PCN on 7th Jan 2026 for parking on 29 Dec 2025 at Exeter Cathedral..
The PCN is for Whole Period of Parking Not Paid For (ANPR).


1. I entered  the site at 13:18 (the time specified in the PCN) and spend about 10 mins to park (ANPR cameras are at the entrance of the site)

2. Downloaded Sippi app for parking and attempted to pay the parking at around 13:30, thinking it was completed (have an email from Sippi welcoming me to Sippi at 13:44)

3. When I tried to extend the parking at 14:38, I realised that parking had not actually started (app interface not user-friendly at a
ll), parking then starts for an hour (have screenshots to prove)

4. I then leave the parking location @ 14:44 (time specified in the PCN), hoping that the period of parking would be covered by the existing session (although I had already left the premises)



Are they any grounds for appeal - any advice would be appreciated? Have attached the PCN with redacted info

https://imgpile.com/p/MQ9hlSv

8
Got a letter from BW Legal noting that case has now been closed at their end and to contact Smart Parking Ltd for further queries.

Appreciate the help from this forum - thank you.

p.s: i did send them the email as suggested above

9
Got a letter from BW Legal noting that case has now been closed at their end and to contact Smart Parking Ltd for further queries.

Appreciate the help from this forum - thank you. 

10
Hello,
Please advise re next steps, I have summarised my case below:
------------
Alleged date of contravention: 22 Jan 2023|||
Reason for PCN: parking without authorisation|||
Company: Smart Parking, represented by BWLegal
------------
As advised in the forums, all correspondence on the alleged contravention was disregarded until letter of claim was received.------

When letter of claim was received, I asked for evidence in the format suggested in FAQ - which was then supplied b[/left]y BWlegal (please see attachment) in addition with another letter stating all outstanding queries have been concluded (see attachment)
-----------
What happens next? Is there anything I should do?
-----------
Please keep in mind that I have not disputed the claim nor have I supplied any information re registered keeper or who was driving (based on advice suggested in the forums) - absolutely no information has been provided from my side, until the letter of claim was sent
------------
Re the contravention, I went into the Oakland Quay near Canary Wharf, London to drop a few items at a friends apartment- which is borne by the arrival time of 17:27:35 and the departure time of 17:38:25 in the PCN - the car was stationary during this time and was occupied with passengers.
------------


[ Guests cannot view attachments ]

12
Hi,

I got a "Code 01: Parked in a restricted street during prescribed hours" penalty for parking on a single yellow line at Thirlmere Road.

This is a two way road and there are sign posts marking the prescribed hours on one side of the road and I had parked on the side of the road on which there are no signposts indicating the prescribed hours.

Do I have a case saying that there were no sign posts on the side of the road where I parked or is the signpost on one side of the road applicable to the entire two way road?

There is a school at the end of the road (Coniston Road)

PCN attached.

This is the location: https://goo.gl/maps/jeJmD2RwbxqpeMFe6

unable to attach PCN due to size restriction (even though its only 250KB)

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