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Messages - Fazzy

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1
Private parking tickets / Re: NCP - Gatwick Airport- Popla
« on: January 29, 2026, 02:28:10 pm »
Thank you. Changing the last point to this:

5. As keeper liability cannot be established, the appeal must be allowed

Although NCP was entitled to contact the registered keeper, it is not entitled to hold the keeper liable for this charge.

As:

The land is not relevant land

PoFA does not apply

The driver has not been identified

The operator has failed to prove that the appellant was the driver

The charge is unenforceable against the registered keeper.

For the reasons set out above, I respectfully request that POPLA allows this appeal on the basis that the operator has failed to establish liability against the appellant as registered keeper.

2
Private parking tickets / Re: NCP - Gatwick Airport- Popla
« on: January 29, 2026, 01:36:54 pm »
Does it seem fine for me to send through? Should I add anything about their confusing autopay system as they seem to have 2.

3
Private parking tickets / Re: NCP - Gatwick Airport- Popla
« on: January 27, 2026, 06:38:10 pm »
Please post up the original PCN and the appeal outcome - redacting only personal details - leave dates visible.

Thanks. Heres all the pics: https://www.dropbox.com/scl/fi/uubli7qy28agyjg41tefr/NCP.pdf?rlkey=we4w9ck3a7ra15a43cbstdfbg&st=bxl68eif&dl=0

Chatgpt has created the following appeal so please let me know if this is good enough to send.

1. The appellant is the registered keeper and the driver has not been identified

I am the registered keeper of the vehicle.
The operator has not identified the driver and I have not admitted to being the driver.
No evidence has been provided that I was the driver on the date of the alleged event.

There is no legal requirement for a registered keeper to identify the driver to a private parking operator, and no adverse inference can be drawn from a keeper exercising that right.

2. The location is not “relevant land” under Schedule 4 of the Protection of Freedoms Act 2012 (PoFA)

The alleged parking event occurred at Gatwick Airport Drop Off, which is land subject to statutory control and airport byelaws.

Schedule 4 of the Protection of Freedoms Act 2012 only allows a parking operator to transfer liability from the driver to the registered keeper if the land is “relevant land”.
Land subject to statutory control is explicitly excluded from the definition of relevant land.

As Gatwick Airport is governed by airport byelaws, PoFA cannot apply at this location.
This is a well-established position and has been repeatedly accepted by POPLA in airport cases.

3. Because PoFA does not apply, only the driver can be liable


Since PoFA does not apply at this location:

Keeper liability cannot be created

The registered keeper cannot be held liable for the charge

Only the unknown driver could potentially be liable

The operator is therefore pursuing the wrong party.

4. The operator has failed to prove that the appellant was the driver

In cases where PoFA does not apply, the burden of proof rests entirely with the operator to demonstrate that the person they are pursuing was the driver.

NCP has provided no evidence whatsoever that I was the driver.
There is no legal presumption that the registered keeper was also the driver, and POPLA and the courts have repeatedly confirmed that no such assumption can be made.

This position is supported by persuasive case law, including (but not limited to):

Excel Parking Services Ltd v Smith (Manchester County Court)

Vehicle Control Services Ltd v Quayle

These cases confirm that a keeper cannot be assumed to be the driver and that the burden of proof remains with the operator.

5. The PCN has therefore been issued incorrectly and must be cancelled

Because:

The location is not relevant land

PoFA does not apply

Keeper liability cannot be established

The driver has not been identified

The operator has failed to prove driver identity

The charge has been issued incorrectly and is unenforceable against the registered keeper.

Conclusion

For the reasons stated above, I respectfully request that POPLA allows this appeal and instructs the operator to cancel the Parking Charge Notice in full.

4
Private parking tickets / NCP - Gatwick Airport- Popla
« on: January 27, 2026, 06:17:24 pm »
Dear all,

In my rush we made a mistake and appealed through the website before reading the forum template which would've resulted in a quick cancellation. Instead we decided to be truthful and tell them there was an autopay error. The driver was not named as appeal was strictly done as registered keeper. They issued rejection email with POPLA code. I tried sending the template as response to the rejection but sadly they have said its the end of internal and I should proceed with POPLA.

I would rather send an appeal through POPLA and get it over with because I know they will continue badgering with useless debt letter. Would rather not drag it out but fully ready to get to court stage.

Is there a template for POPLA for airport "not relevant land" point that anyone can direct me to please.

Thanks in advance.

5
You've blanked the PCN details so we can't check pictures.

Sorry PCN is EF16051628 and VRM is NL64 FJP

https://parkingservices.itsvc.co.uk/enfield/notices/

Thank you BigBazz - I will drive down today to check if the signs are visible by Milfield.

6
Hi all,
Looking for some advice please.
I popped out for a quick bite from a shop on Silver Street and parked on Warwick Road. I drove from N13 (Hedge Lane), took the Cambridge roundabout, and exited onto Silver Street via the A406 slip road. At no point did I see any Event Day date signage.
I was aware there was no Spurs match on, and given how quiet the area was (especially after the recent Beyoncé concerts), I assumed there was no event. I was literally in the shop for about 15 minutes, came out, and found a PCN on my windscreen. Apparently, there is a Chris Brown event tonight!
Now I’ve been hit with an £80 fine — quite steep for a doner 😅
I’m confused about where we’re supposed to see Event Day notifications for this area. I remember seeing signs further up near the stadium on the High Road, but if you're a local who doesn't regularly pass through those roads, how are we meant to know when these restrictions apply?
Also, would the following draft be OK to send for an informal challenge?
Would appreciate any advice or improvements — or if anyone else has had success appealing similar PCNs!
Thanks


Dear Sirs,
Re: Windscreen [PCN Number] dated [DD/MM/YYYY] – Alleged Contravention on [DD/MM/YYYY] at Warwick Road, N18
I write to formally challenge the above Penalty Charge Notice, which alleges a parking contravention under Code 16 – "Parked in a permit space or zone without clearly displaying a valid permit."
I deny liability for this PCN on the grounds that the contravention did not occur due to inadequate and unclear signage relating to Event Day restrictions. I drove from my home (N13) to Warwick Road for a short visit to nearby Silver Street. At no point during the journey or upon arrival did I observe any clear signage indicating that an Event Day restriction was in force.
Further, there was no Tottenham Hotspur match or event taking place that day to reasonably alert motorists to the activation of such restrictions. I did not have access to the internet at the time of parking and, in the absence of visible signage, had no way of knowing that any event applied.
The signage currently in place does not comply with the required standards to adequately inform drivers of temporary or event-related restrictions. This lack of clear and visible notice renders enforcement unfair and non-compliant with the council’s statutory obligations.
I therefore respectfully request that the PCN be cancelled, and that the council reviews and improves the clarity and positioning of Event Day signage before further enforcement is pursued in this area.
Yours faithfully,





Windscreen PCN : https://ibb.co/kgB3Zxpn

7
Why not submit a Subject Access Request to G24 Ltd?

What efforts have they made over the last 5+ years to prosecute* this matter?

* continue with (a course of action) with a view to its completion.

6 years is not a target, it's a ceiling

Thank you. I will get my friend to send the SAR.

I will wait to closer to the 30 days mark and send in response using this template from another poster and also ask for pictures of the signage.




Respond to DCB legal at info@dcblegal.co.uk and CC yourself as follows:

Quote
By email to: info@dcblegal.co.uk

[Your Name]
[Your Address]

[Date]

Dear Sirs,

Re: Letter of Claim dated | Your Response dated [Insert Date]

I write further to your correspondence in reply to my email dated .

Regrettably, your response is entirely unsatisfactory and falls materially short of your obligations under the Pre-Action Protocol for Debt Claims (PAPDC).

Contrary to the requirements of Paragraph 5.1 and Annex 1 of the Protocol, your response to my legitimate and reasonable questions was vague, evasive, and non-specific. I remind you that one of the key aims of the PAPDC is to promote early engagement and exchange of information to avoid unnecessary litigation. Your failure to provide proper clarification frustrates that purpose and may amount to unreasonable conduct.

In particular:

1. Debt Recovery Surcharge:

You have failed to provide a specific contractual or legal basis for the £70 add-on per PCN. Simply stating that “you would have been made aware of this through signage” is both insufficient and misleading. You have also failed to identify whether this is a genuine third-party cost or simply a fictitious uplift to profit from litigation. The claim that this charge "does not include any VAT" fails to address whether it should, and whether it has been accounted for correctly in line with HMRC regulations, particularly if no third party has been paid.

2. Nature of the Principal Sum:

You confirm that the parking charges are pleaded as damages for breach of contract, yet elsewhere in the same letter you assert that a contract was formed by the act of parking, implying a fee for service. This internal inconsistency raises further questions as to the legal basis upon which the claim is brought.

3. Chronology and Status of Notices:

You assert that Notices to Keeper were sent between 2019 and 2020. You also claim the reminders stated that legal action “may be taken.” However, you fail to explain the reason for the substantial delay between those notices and your current Letter of Claim in 2025, which appears designed to aggregate and inflate claims that should have been addressed contemporaneously.

Moreover, you imply that this matter is now urgent, yet your client took no action for over four years. If a claim is issued, I reserve the right to raise arguments of abuse of process and/or cause of action estoppel.

4. Inaccurate and Misleading Statements:

Your letter contains inconsistencies regarding the quantum of the alleged debt. The fact that the three PCNs in question carry different base sums (£70 for one and £100 for two), yet all have a uniform £70 surcharge, further demonstrates the arbitrary nature of the added fees and the lack of transparency in your calculations.

Final Warning

If you are unable or unwilling to provide a full and accurate response to the questions I have raised, in compliance with the PAPDC, I will have no hesitation in bringing this conduct to the attention of the Solicitors Regulation Authority (SRA). The use of mendacious and boilerplate tactics to pressure payment of questionable debts raises serious concerns under the SRA Principles and Code of Conduct, in particular:

• Principle 1: Upholding the rule of law and the proper administration of justice;
• Principle 2: Acting with integrity; and
• Principle 5: Acting in a way that encourages equality, diversity and inclusion, particularly in matters involving vulnerable parties or long-outstanding claims.

Please treat this letter as a formal notification that your response is non-compliant with the Pre-Action Protocol and that further failures may be referred to the appropriate regulatory authorities. I also reserve the right to present this correspondence to the court, should your client pursue proceedings.

Yours faithfully,

8
I just went by others post from around that time and hoped for the best...
Hmmm... At a quick glance appears to be PoFA compliant.

The appeal noted something about blue badge - did the terms of parking allow additional time for those with protected characteristics?

Indeed, do you have pictures of the signs - they seem to suggest the £70 'debt charge' was displayed?

I'm afraid not. The homebase shut down a good few years ago. This is the only picture I can find on google maps from 2016 here

https://ibb.co/zhS0vNS5

9
...or should we expect the court letter and get ready to defend?
Yes.

They are raising claims - there's an active one in the forum currently...

You state the NtK wasn't PoFA compliant - how, exactly?

I just went by others post from around that time and hoped for the best as we didn't have PCN to hand when my friend asked for help following the DCBL letters. They have now sent a copy of the initial PCN though with their latest response. https://ibb.co/XxSV8k7g



10
Hi all,

I'm helping a nervous friend out and wanted to see if I've advised correctly.

Car parked in Homebase on 11th September 2019. The keeper/and driver didn't appeal the initial PCNs and forgot about it till recent DCBL letters in November 2024. We played the ignore game to keep the time ticking.


Letter of Claim dated 20th March received.

The following appeal sent on 17th April.

Dear Sirs,

Your Ref. ############
Proposed Legal Proceedings
Claimant: DCB Legal Ltd


I acknowledge receipt of your Letter Before Claim.

The alleged debt is disputed, and I will vigorously defend any court proceedings should they be initiated.

The alleged incident in question dates back to 2019 at a Homebase car park that has since closed. I was not the driver at the time, and your client cannot hold me liable as the Notice to Keeper issued failed to comply with the requirements of the Protection of Freedoms Act (POFA) 2012. Furthermore, the driver was acting as a carer for a Blue Badge holder who was undergoing cancer treatment in 2019, and the Blue Badge was correctly displayed at the time. (All pictures of blue badge with dates attached)

I am currently seeking independent debt advice and, in accordance with the Pre-Action Protocol for Debt Claims (2017), I formally request that this matter be placed on hold for an additional 30 days.

Additionally, I note that the amount claimed has been significantly inflated. The Government has previously referred to such practices as "extorting money from motorists." Under the PAP, I request clarification on the following points:

Does the additional £70 charge represent a ‘Debt Recovery’ fee? If so, is this amount net or inclusive of VAT? If VAT is included, please explain why I am being asked to pay the operator’s VAT.

Regarding the principal sum of the alleged Parking Charge Notice (PCN): Is your client claiming this amount as damages, or will it be pleaded as consideration for parking?

I look forward to your response.

Yours faithfully,


Response from DCBL dated 8th May

We write in response to your correspondence received in our office dated 17/04/2025.

We now respond to the same as follows.

The parking charge has been issued due to exceeding the maximum duration of stay permitted at the site. The signs on site would have clearly outlined the terms and conditions of the site.

When parking on private land, the contractual terms of the site are set out on the signs. You are entering a contract and agreeing to the terms by parking and staying on the site. Parking in breach of the terms as stipulated on the signage means that you are then breaking the terms of the contract.

Schedule 4 (4)(1) of the Protection of Freedoms Act 2012 (“the Act”) states “The creditor has the right to recover any unpaid parking charges from the keeper of the vehicle”. For the purpose of the Act; “keeper” means the person by whom the vehicle is kept at the time the vehicle was parked, which in the case of a registered vehicle is to be presumed, unless the contrary is proved, to be the registered keeper. The DVLA confirmed that you were the Registered Keeper at the time the parking charge was issued and as no transfer of liability has been received by our Client, they have the right to recover the parking charge from you as the Keeper of the vehicle.


The Parking Charge letter was issued to you on 18/09/2019. A copy is attached. You were afforded the opportunity to; appeal the parking charge, transfer liability to the driver (if it was not you) or make payment. Neither a successful appeal, nor an adequate nomination were received, yet payment remains outstanding.

The amount owed is a genuine pre-estimate of the losses incurred in managing the parking location to ensure compliance with the clearly displayed terms and conditions. However, in Parking Eye Ltd v Beavis, it was found, both at County Court and Court of Appeal level, that appealing a Parking Charge on the basis that the amount is not a genuine pre-estimate of loss is, in fact, not a successful legal defence.

The sum added is a contribution to the actual costs incurred by our Client as a result of your non-payment. Our Client’s employees have spent time and material attempting to recover the debt. This is not our Client’s usual business and the resources could have been better spent in other areas of the business. Had you of paid as per the Contract, there would have been no need for recovery action so the amount due would not have increased. 

For the avoidance of doubt, the outstanding balance consists of £100.00 for the breach in contract as per the signage displayed on site, and £70.00 debt recovery fee.


The HMRC ‘VAT Supply and Consideration manual’ (VATSC06140), confirmed that parking charge falls out of the scope of VAT.


WITHOUT PREJUDICE.

I can confirm our Client would be agreeable to £70.00 in full and final settlement of this Claim. The current outstanding balance is £170.00.


You now have 30 days from the date of this email to make payment of £70.00. Failure to make payment may result in a Claim being issued against you without further reference. 

   

Payment can be made via our website www.dcblegal.co.uk, by calling our office on 0203 838 7038 or via bank transfer: 

   

DCB Legal Ltd Client Account  

Sort Code: 20-24-09  

Account no: 60964441  

   

When making payment please ensure you include the following reference number, 121960.11645D, to enable us to allocate it to the correct case.


Kind Regards,

Naieeda Haque
Administration Associate
DCB Legal Ltd
Tel: 0203 434 0433 | DX 23457 Runcorn


30 days from their letter brings us to 7th of June 2025. We will have a further 3 months till we are timed out. What else can we keep doing or should we expect the court letter and get ready to defend?

Thanks

11
Thanks Incandescent.

Here's the map view of the location.
https://maps.app.goo.gl/Cz2uYy4nZPfmwc7n7

12
Hi all,

I need advice again. we have this bus route next to our home. Its a route we take minimum 4 times back and forth doing the school runs every day and avoid using bus lane or getting a ticket. On this occasion, 12 year old was dying to pee, so my husband overtook right at the end of the bus lane to get into the left lane to exit the roundabout. Is there any chance of appeal with these grounds? I received a ticket for my car on this spot when they first introduced this camera a good few years ago and I appealed by sending in the bus lane camera template that was provided on pepipoo and the PCN was cancelled but things have changed I'm sure since that.

Please kindly advice.

Full PCN here: https://ibb.co/84gD2V8w

The Video received from TFL here on 13/2/25: https://www.dropbox.com/scl/fi/624oltzz0zy5t562tt0az/3446239.mkv?rlkey=nt189xclyu2xsmnqccy6yb1ve&st=k7qeb4o8&dl=0

Thank you.


From TfL site (Called twice to chase the video):

28 January 2025On Hold: SUS20 - Enquiry Received
N/A

24 October 2024On Hold: SUS20 - Enquiry Received
N/A

15 October 2024PCN Batched
N/A

13
I've seen @2Noobie 's post regarding same location and they've received the camera authorisation letter. Does that make things harder to challenge?

https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/pcn-bus-lane-a406-n-circular-w-bnd-chequers-way-green-lanes/msg36146/#msg36146

14
@Hippocrates The case was on hold while they sent the CD. I've just received and uploaded the video here : https://www.dropbox.com/scl/fi/s5nd5khjr36tgvdiemolq/3260188.mkv?rlkey=0uuuy90v8yfit6zt98n18iuph&st=5y0q7pz5&dl=0

Please kindly have a look at the video. Please let me know if I still go ahead with the below template as initial challenge or add/change anything?

Dear TFL

Ref:  PCN
      VRM

I make this initial challenge as follows:

The PCN is unenforceable because:

1. The reference to The Interpretation Act is both irrelevant and confusing as the legislation pertaining to Bus Lane enforcement refers to actions which may be taken by the authority and/or appellant from the date of the notice.

2. The statement: "Any written correspondence before the issue of the Enforcement Notice will not be treated as a formal representation." fetters discretion and is contrary to the legislation in that it clearly implies that you will send an Enforcement Notice when the legislation states "may" at 4(3)(e)

https://www.legislation.gov.uk/ukla/1996/9/section/4/enacted

3. The statement: "It will not entitle you to the right of appeal." is both absurd and flies in the face of the law and natural justice. Further, the next statement about consideration seems to contradict what has been previously stated.

4. The statement: "Failure to respond or contact us within 28 days of the service date of this notice will result in the Enforcement Notice automatically being sent to you after this period." similarly fetters discretion and also misstates the time period.

Request for the video

I ask for a copy asap please.

The alleged contravention did not occur

The embedded photograph on the PCN  lacks any proof of relevant signage either passed or in situ.

Camera authorisation


I put you to strict proof that the camera used to capture the alleged contravention has the correct certification. If this is not forthcoming, this will be another ground of appeal.

In light of the above, please cancel the PCN,

Name

Addresss

15
Dear All,

Please could I have some advice regarding this TFL bus route pcn received. I will try and get the video requested on Monday but in the mean time please advise if this camera is approved or can it be appealed depending on the camera used? Thank you.


Please see scanned pdf of the the whole pcn
https://www.dropbox.com/scl/fi/nsogm2tnu5ljz7blh87o6/a406.pdf?rlkey=zld0ro4ha0p7do7f5rverrlju&st=xjeq3iuw&dl=0

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