Free Traffic Legal Advice

Hello all,

My father (a disabled badge holder) parked in a disabled bay at a pay-and-display car park, paid the fee and displayed the ticket. He also displayed his blue badge with the correct time showing.

Upon returning, he realised he had enough time left to collect all the rubbish from inside his car. put it in a bag and take it to the nearest bin.

He did this and then came back to the car moments later to find a PCN on the windscreen and a warden standing by the vehicle.

My father asked how could it be as he had a valid ticket. The warden replied that he saw no ticket and "we're trained to be quick".

What happened to the pay-and-display ticket? Either it blew away in the wind when the door was opened... or it was accidentally scooped up alongside the food packets, old magazines, empty water bottles, &c. He just doesn't know.




Any help with this would be really appreciated.

Many thanks in advance.

Hello again,

Apologies for the delay in response (family stuff).

I can confirm it was submitted. My father received a response just a few days ago:

"I am pleased to inform you that on this occasion your explanation has been accepted and
the Penalty Charge has now been cancelled.
Please ensure to read the signage in the future to avoid further PCN being issued to you.
If you are issued further PCNs for the same contravention, these may not be cancelled."

Many thanks for all your help, it's been most appreciated!

Yes, put it in. Is he a a native Welsh speaker ?

Not a native Welsh speaker but as an additional language (like most in Swansea).

He read the Welsh version as he understood it completely.

Reading it once in each language, he expected more clarity... unfortunately the two versions give slightly different meanings.

Hello all,

My father (disabled badge holder) parked in a disabled bay, displayed his blue badge with correct time... then came back about 20 minutes later to find a penalty charge on the windscreen.




He rang the council and spoke to someone who apparently sympathised with his plight. He was promised a call back, but heard nothing since.

I asked him to go back a few days later and take a photo of the sign. My father interpreted the mention of "permit" as meaning the disabled badge itself.



I have never seen such wording. If it referred to a certain type of permit, I would expect it to specify further (e.g. "resident permit holders") or show the representation of the permit (e.g. "C9") in a black box. The disabled symbol below the "P" makes it look like a regular disabled parking bay, at least to me it does.

Location is here: https://maps.app.goo.gl/XwkvBGUEtWx5iUR56

Any help with this would be really appreciated.

Many thanks in advance.