Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.

Messages - Glitch

Pages: [1] 2 3 ... 11
1
Thanks. I'm happy to take this all the way!

2
Thanks for this. Very useful.

I did look at the sign. I'm very familiar with it. With Geolocation working there's no similar codes in the area, so mistakes far less likely.

I am not sure exactly how I picked the wrong code but the most likely fat fingers on the last digit (8 is above 0 on the iPhone keypad) when doing a search for 6081220. A genuine error by me, not helped by the tech and my age related declining faculties.

3
Parked up. Zone is Wanstead High Street Zone 6081220. It did not geolocate and did not appear in the 3 Nearby locations.
Started a search by code and believed I had selected the appropriate code. 1 hour free parking booked. Start time 14:16.
Went shopping. Came back ~20 mins later to find a PCN on the windscreen. Issued at 14:19.

Checked parking session. Still 32 mins left but then spotted it was for Zone 6081228 Ilford Town.

I have a receipt for a local shop time at 14:19, just as the CEO is issuing the ticket. The car is clearly not in Ilford.

I have clearly not double/triple checked the zone. It's a free hour. Redbridge are not out of pocket. The geolocation for 6081220 does not work, presumably since they extended it last year.

An informal appeal has surprisingly fallen on deaf ears. I had mistakenly assumed they would exercise discretion. Somewhat harsh on a law abiding Redbridge resident.

Initial (angry) thought was to take this all the way but is there sufficient grounds for an adjudicator to allow an appeal?




4
Tried to register on their portal and it says:

Account not found, please check your information and try again.

Requires Account Reference, Surname and Postcode. Only used company name. There is no surname. I have used their reference and the correct postcode.

I will write to them about this to register the point that they are pointing us to towards a portal that doesn't seem to work and/or insufficient information to register. In the most recent letter they've also pointed us back to the original PCM website for the 'evidence'.


5
Can they rely on their portal to provide all the information that should be in the LBC?

Are they obliged to provide details of the contract between the land owner and PCM?

Does the latest communication need a further reply, or do we await court action?

I note @b789 has not been active for months and there are a lot of open cases at the moment.

6
A reply from Moorside has been received.

Seems like they are ignoring the need to provide a fully compliant LBC.
They refer to the portal for some of the required info (Items 1 & 2) Ignore Item 3. Deny they need to provide Item 4 and made an attempt to explain costs.

Interesting statement on the second page.

'Please note that that we will not be addressing any further correspondence related to disputes of the same nature, as we have already provided a response. However should you wish to raise a new dispute we will investigate the matter further and respond accordingly'

Does that mean they won't answer the same questions but will answer new ones?



7
Private parking tickets / Re: Moorside Legal Letter Before Claim
« on: April 14, 2026, 09:54:30 pm »
I think it must be my thread (on behalf of a family friend) that you looked at.
 
I was advised not the use the portal and to use email and letter only. I'm not sure why but happy to follow the advice.

I also got the same auto response and I've decided to send the advised response by letter (with certificate of posting).
Seems like Moorside are swamped/incompetent and I'm hoping that a substantial challenge to their Letter Before Claim will put us in the 'too hard' category.

8
Letter posted this afternoon. Got a certificate of posting.

9
Thanks. That was my initial thought too.
 
They've changed the automated response.

First time they said they'd respond within 5 days. 6 months and no response. Seems like they can't cope with emails.

Might still send the response by letter to give them something to chew on. They shouldn't get away with the abject LBC and might put them off going any further.

10
Do I ignore this, or call them, use the portal, or write to them?



11
The automated response to resending the email as follows:





Seems a bit strange that their Customer Help email address is not monitored!

12
OK unless anyone has any other suggestions I'll get him to send them another email pointing out his previous reply still applies.

13
Another LBA.
Exactly the same as the previous one.
Looks like it was triggered automatically by 6 months of nothing happening.

Reply by email and repeat previous response?


15
The Flame Pit / Re: FPN for dog walker not carrying a poo bag
« on: February 24, 2026, 05:35:22 pm »
Presumably under the "reasonable excuse" provision you could argue that you had used the two bags you brought with you and the dog never usually craps more than twice. I don't know if you could use the same provision to argue that your dog only craps in your back garden and never in the street.

I'm glad I don't own a dog.

It'll be interesting to hear the different excuses people come up with. Sounds like a minefield.
Always carry several poo bags.
Speaking from experience, scraping up dog diarrhea from tarmac leaves residue. Does that mean a fine?

Owning a dog can be a real PITA at times, but overall me and the missus find it very rewarding. Certainly gets me out every day.

Pages: [1] 2 3 ... 11