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Messages - mikerdent90

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Please post up the original PCN, your appeal wording to PE and the PE response.
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The original PCN: https://ibb.co/dsJ6DkNG and https://ibb.co/3mNn0Xg5

I didn't save my original wording before entering it into the PE appeal website, so can't provide that. I didn't know that was something important to save (my first parking ticket)

PE Response:

Dear Sir / Madam,
Thank you for your appeal in relation to the Parking Charge incurred on 11 July 2026 at
11:58, at Sea Road, Felixstowe car park.
We have reviewed the details outlined in your appeal and can see that a payment to park
was made on the date of the event. Unfortunately, the tariff purchased was insufficient
and did not cover the entire duration of the stay. The terms and conditions and tariffs are
outlined on the signage which are on display throughout the car park.
We are writing to advise you that your recent appeal has been unsuccessful and that you
have now reached the end of our internal appeals procedure.
If you wish to have your case independently assessed, please be advised, there is an
independent appeals service (POPLA) which is available to motorists who have had an
appeal rejected by a British Parking Association Approved Operator. Contact information
and further information can be found enclosed. See also www.popla.co.uk
Please note, if the Parking Charge was issued in Scotland/Northern Ireland, only the
driver can appeal to POPLA (Parking on Private Land Appeals).
As a gesture of goodwill, on a without prejudice basis, we will reduce the parking charge
amount to £60.00 if paid within the next 14 days. If you appeal to POPLA, you will not be
able to pay the discounted amount in settlement of the Parking Charge, and the full value
of the charge will be outstanding. In addition, if your appeal to POPLA is unsuccessful,
you will no longer be able to pay the discounted amount and the full value of the charge
will be due.
A payment can be made by telephoning 0330 555 4444, by visiting
www.parkingeye.co.uk/payments or alternatively by posting a cheque/postal order to
Parkingeye Ltd, PO Box 117, Blyth, NE24 9EJ. Please ensure you write your reference
number on the reverse of any cheque/postal order so the payment can be allocated.
If you have received this correspondence via email, please allow 24 hours for our
systems to reflect the discounted value before making a payment via our automated
payment line or website.
Yours faithfully,

2
Private parking tickets / ParkingEye PCN - Sea Road, Felixstowe
« on: Yesterday at 09:29:04 am »
Hi everyone. I've received a £100 parking fine which seems really unfair, and I wonder if an appeal through POPLA would be successful - does anyone have any similar experience?

It's for a car park in Felixstowe by the beach. The car park does not have a physical machine and only allows payment via app. However, there was weak mobile signal in the car park, so the driver couldn't download the app to actually pay for the parking. As such, they left after 11 minutes and parked somewhere else down the road.

I've since got a parking fine through saying I as the registered keeper didn't pay for parking, with the car having been in the car park for 11 minutes (i.e., the time it took to walk around looking for a physical machine and to attempt to download the app). This feels extremely unfair, as you would think they would have some kind of grace period for these situations.

I appealed this via the private company who rejected it. They say they will reduce it to £60 if I do not appeal it. Is it worth fighting this through POPLA?

I'm not sure what evidence I could actually show for this, other than a bank statement showing the driver bought a parking ticket elsewhere on that date. Felixstowe is a long way from where I live, so I would rather avoid having to drive all the way back to take a photo of the signage in the car park if possible.


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