#1 Notice of Debt Recovery (DCBL/ParkingEye) different then most cases not sure what to do...
on 18 Dec, 2023 17:39 in Private parking tickets
Hi all where to start?So, I work for a company in Plymouth that uses King Point Marina (British Associated Ports) carpark for our employees as we have a lot of work there everyday. For years we parked in allocated spaces with a permit that is on our car windows. A few months ago the company briefed us that a new parking system will come into effect and that we will have to register our reg to be on the electronic system so that the ANPR camera doesn't catch us. This system took two weeks to come online so I was told by a staff member (I will name Bob) who runs our site to put my reg onto a bit of paper so it will be put on the system, which I did. I ended up getting 5 parking tickets from Parking Eye which Bob managed to get cancelled, minus one. Now when Bob and I realised we missed one as I had two in one day we requested for it to be cancelled. Roll forward to today and I now have a a DCBL letter telling me to pay £170 within 14 days due to this charge we missed.I really do not want to pay this as I feel it is the fault of my company and not myself. I was told to write down my reg which I did, I parked in an allocated space and I also have my company parking permit in my window. The only reason I have this letter is because we requested cancellation too late. If we did it earlier I bet they would of cancelled it.Things to note:. I am not the only person who has suffered because of this parking system change, a lot of staff ended up with "fines".. The letter says "This case is not subject to High Court or bailiff action" so is this a threat letter?. If I don't pay will it affect me moving into my new flat (currently buying a flat with mortguage approved).. The company pay for those spaces and can prove I am an employee so I would argue Parking Eye have suffered no losses?I am going to speak to our legal department tomorrow any tips on what to say to get them on my side?Thanks.