Free Traffic Legal Advice
Live cases legal advice => Civil penalty charge notices (Councils, TFL and so on) => Topic started by: Bladester on February 17, 2026, 11:10:27 am
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The form should have been sent to the Traffic Enforcement Centre. At one time they turned round these very quickly, but those days have gone, so it could be some days to go.
I presume you sent the form to TEC, but am puzzled why you mention TfL. If you sent the form to TfL you have cocked things up royally.
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Yes, 3rd one
• You made representations about the penalty charge notice to the Local Authority within 28 days of
service of the notice to owner but did not receive a reply (rejection notice).
Hi Incandescent, I filled in the form, (TE9), on the 28th of March and posted as "Signed for" via Royal mail tracked along with a letter outlining the fact I never received the email on the failure of representation. So that was over 8 days ago but on the TFL PCN website there's been no change. Would there be any change in the history section saying they've received the TE9 form?
The form has definitely been signed and received by the address it was sent to. I'm wondering now if I should've made an email representation as well alongside physical paper.
Any idea?
Thanks in advance, Bladester.
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Yes, 3rd one
• You made representations about the penalty charge notice to the Local Authority within 28 days of
service of the notice to owner but did not receive a reply (rejection notice).
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Best to download the form, complete it and send it off. Mail is too uncertain these days. PCN is under Traffic Management Act, so you need the Witness Statement form.
Hi Incandescent, sorry to be a pain... I downloaded form already, but on the Witness statement section, do I just outline what they've written or do I write the reason on a different plain A4 sheet and add with the form? i/e:
•You paid the penalty charge notice in full. You must provide details of the date payment was made,
the method of payment i.e. cash, cheque etc and who the payment was made to. Please note you
may be asked to provide proof of payment upon request.
• You did not receive the notice to owner/penalty charge notice.
• You made representations about the penalty charge notice to the Local Authority within 28 days of
service of the notice to owner but did not receive a reply (rejection notice).
• You appealed against the Local Authority’s decision to reject your representation within 28 days, but
you had no response to your appeal.
..And I assume it's the third paragraph i'm highligting...correct?
Thanks again mate! Appreciate all the help!
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Best to download the form, complete it and send it off. Mail is too uncertain these days. PCN is under Traffic Management Act, so you need the Witness Statement form.
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Been checking PCN on the website everyday lol... still no increase by £10 to £250, wondering how long this process normally takes. Any idea? Is it around 28 days?
Thanks all!
They have no deadline, but cannot begin to collect the debt until they do it, so hopefully not too long.
Woohoo, Morning all, finally today noticed it's gone up by £10 to £250. Took their sweet time. So will either wait for their letter, or can print off the form, tick and send off!!
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Been checking PCN on the website everyday lol... still no increase by £10 to £250, wondering how long this process normally takes. Any idea? Is it around 28 days?
Thanks all!
They have no deadline, but cannot begin to collect the debt until they do it, so hopefully not too long.
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Been checking PCN on the website everyday lol... still no increase by £10 to £250, wondering how long this process normally takes. Any idea? Is it around 28 days?
Thanks all!
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There is something else.
If you look at the PCN details on the TfL website, you will find a tab that says 'PCN history' or similar.
That opens a page of all the actions taken by them and can be very useful
Yes thanks Neil, it says "Status history", and I've had a look at that, basically tells me how they've reacted to the PCN since it was issued. I wish they'd sent out a letter in addition to their 'Notification email', then I would've received it and paid them instead of this pallava I'm having to go thru now!...(sigh)
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There is something else.
If you look at the PCN details on the TfL website, you will find a tab that says 'PCN history' or similar.
That opens a page of all the actions taken by them and can be very useful
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Well nothing ventured, nothing gained I guess, but happy to pay the original £80, especially as I've been vigilant on my emails and KNOW I've received nothing from them, so the error is at their end.
Nonetheless your help appreciated in the matter, all of you!
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Yes. It'll get the matter back to that stage, and based on their response, you should be able to pay the sum on their rejection email, or register an appeal at London Tribunals. Of course if you take them there the full PCN penalty will be in play.
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The box to tick is the one for "I made representations about the penalty charge........but did not receive a rejection notice".
(https://imgpile.com/p/FSjF0Ft)
https://imgpile.com/p/FSjF0Ft
Ok Incandescent, just to be clear in the image here, for me the correct one would be the red tick, bottom left...correct?
Thanks again!
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The box to tick is the one for "I made representations about the penalty charge........but did not receive a rejection notice".
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Thank you for the reply MrChips, I understand now!
Just to make sure you understand, you will need to send in TE9 again once the debt is registered
Aaahhh ok got it, Thanks Neil! So just to be clear! Send it only once and only when the £240 becomes £250 so I know the debt has been registered!
May I ask what happens after this process?...and how long it takes to finality lol
Thanks again guys!
TEC used to turn these things round very quickly, but no more ! so it could be some days before they cancel the Order for Recovery and the Charge Certificate. BTW, when filing in the form, the 'Applicant' (see top right of form), is the council.
The original PCN is not cancelled, and the process reverts to the stage you submitted reps but got no response. So the council are obligated to pass the matter to the adjudicators who will decide what to do.
Thanks for letting me know Incandescent... ESPECIALLY for pointiing out which box to tick because I thought it was the bottom left of the form!! Appreciated mate!
I can't believe how many people they con with this 'notify by email' business, as I've seen quite a few people have had no email notifications sent to them. It's a good thing you guys and this forum exists to help out singular cases!
Very much appreciated!
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Thank you for the reply MrChips, I understand now!
Just to make sure you understand, you will need to send in TE9 again once the debt is registered
Aaahhh ok got it, Thanks Neil! So just to be clear! Send it only once and only when the £240 becomes £250 so I know the debt has been registered!
May I ask what happens after this process?...and how long it takes to finality lol
Thanks again guys!
TEC used to turn these things round very quickly, but no more ! so it could be some days before they cancel the Order for Recovery and the Charge Certificate. BTW, when filing in the form, the 'Applicant' (see top right of form), is the council.
The original PCN is not cancelled, and the process reverts to the stage you submitted reps but got no response. So the council are obligated to pass the matter to the adjudicators who will decide what to do.
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Thank you for the reply MrChips, I understand now!
Just to make sure you understand, you will need to send in TE9 again once the debt is registered
Aaahhh ok got it, Thanks Neil! So just to be clear! Send it only once and only when the £240 becomes £250 so I know the debt has been registered!
May I ask what happens after this process?...and how long it takes to finality lol
Thanks again guys!
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Thank you for the reply MrChips, I understand now!
Just to make sure you understand, you will need to send in TE9 again once the debt is registered
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Thank you for the reply MrChips, I understand now!
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The form is for the administrative court, not the council. They won't be able to action it until the debt has been registered with them.
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Thanks Incandescent,
I have now downloaded the TE9 form and am ready and waiting for it to go up by £10.
Can I not fill the form in now and send it off?
I mean, why do I have to wait for the recovery letter?
Sorry, am new to this.
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Check the PCN status, and when the amount goes up by £10, they have registered it.
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It's not those forms because PCN is under the Traffic Management Act 2004, so you need to submit a TE9 Witness Statement. When TfL send you the Order for Recovery t hey will include this form with it, (or should do !). You can also download it from the TEC website.
Thank you Incandescent for your prompt reply! Great, I shall wait for the recovery letter and then submit the TE9 form as you've said. Should I also give them, (TFL), a call to make them aware of the situation? ...and how cheesed off I am! Or just wait for recovery letter, because I'm happy to pay the original £80 as the appeal was rejected.
Thanks again!
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It's not those forms because PCN is under the Traffic Management Act 2004, so you need to submit a TE9 Witness Statement. When TfL send you the Order for Recovery t hey will include this form with it, (or should do !). You can also download it from the TEC website.
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Just to say I added pics of both letters, but they're not showing up thru Imagepile
https://imgpile.com/p/PcpYyjv
PCN number is GX32169722
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(https://imgpile.com/p/9yRQMf2)
(https://imgpile.com/p/aKHwLt4)
Hi looking for help on this. Basically I parked my car on the petrol forecourt drive whilst engine was playing up on the way to the airport to pickup my nephew. Eventually car was ok and I drove off.
Received the TFL PCN back in December 30th, appealed and told them situation, (within the time allocated), they took email and said would notify by email of acceptance or rejection. If rejected I was happy to pay the initial £80.
Waited for this email...Nothing, nada, not even spam folder, then received the charge letter thru mail for £240!!!!
I did some research stating that I can wait for recovery letter and then apply for PE2/3 form and make a stuatory notice for not receiving ANY email/notification.
Is this now the best route?
Thanks for all your help guys!
PCN number is GX32169722
Number plate is YK08WTC
Sorry for obscuring in the pics as I thought u couldn't post them