Free Traffic Legal Advice

Live cases legal advice => Private parking tickets => Topic started by: barnet driver on February 13, 2026, 12:38:29 pm

Title: Re: Horizon Hatfield Galleria Parking Charge
Post by: jfollows on February 13, 2026, 12:54:35 pm
If you appeal as the registered keeper and do not identify the driver, as you have done above, then the notice is not compliant with PoFA 2012 to transfer liability from the unknown driver to you, the registered keeper.
Horizon will probably reject your appeal simply because accepting it means they get no money, but eventually you will get to a point where you pay £0.
For example,
Quote
I am the keeper of the vehicle and I dispute your 'parking charge'. I deny any liability or contractual agreement and I will be making a complaint about your predatory conduct to your client landowner.

As your Notice to Keeper (NtK) does not fully comply with ALL the requirements of PoFA 2012, you are unable to hold the keeper of the vehicle liable for the charge. Partial or even substantial compliance is not sufficient. There will be no admission as to who was driving and no inference or assumptions can be drawn. Horizon has relied on contract law allegations of breach against the driver only.

The registered keeper cannot be presumed or inferred to have been the driver, nor pursued under some twisted interpretation of the law of agency. Your NtK can only hold the driver liable. Horizon have no hope at POPLA, so you are urged to save us both a complete waste of time and cancel the PCN.
The requirement to transfer liability is to issue the notice so that it reaches the registered keeper within 14 days, two working days after the issue date. In this case, the issue date was too late for this to be possible.
Title: Horizon Hatfield Galleria Parking Charge
Post by: barnet driver on February 13, 2026, 12:38:29 pm
My wife entered the galleria. The gate barrier stick was up and open and no ticket was provided at machine at entrance to car park. There were no clear signs what to do. She did not read any small print that might have been there. when she left about 30 minutes later the gate and barrier to leave the car park opened for my wife and as no ticket was given I assumed there’s no parking fee to pay. Please advise if legally horizon parking can charge me this charge and what is the best way to challenge? I am the registered keeper. Breach was on 14.01. Charge issue was 28.01. I received the ticket in the post on Febuary 4. Is that too late for them to serve charge? From the gate opening for her, she reasonably assumed there was no fee.

https://ibb.co/6RGKk1Gd
https://ibb.co/Kc64c52f
Thank you so much