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Live cases legal advice => Civil penalty charge notices (Councils, TFL and so on) => Topic started by: ahuss on February 04, 2026, 09:31:58 am

Title: Re: TfL Autopay - Wrong digit used - PCN issued - worth going to tribunal?
Post by: stamfordman on February 04, 2026, 05:58:41 pm
For parking PCNs, several adjudicators allow appeals for the O/0 mishap (and 1/I, which is also identical in the VRM font although O/0 is more common and also both digits are said 'O'). Other adjudicators take a hardline but possibly because they've not been informed of the issue - how would say someone from abroad renting a car here know the difference?   

It seems that you didn't make reps based on this and they've just noted it in the rejection.

There is a separate adjudication panel for TFL road charging PCNs and as this is an account registration issue it's hard to say if it's a goer.

But TFL doesn't contest a lot of PCNs and may not bother with this one.

Title: Re: TfL Autopay - Wrong digit used - PCN issued - worth going to tribunal?
Post by: ahuss on February 04, 2026, 04:32:52 pm
Please find link to docs.

The NOR shows what I appealed on.

https://drive.google.com/drive/folders/1CHNpmm6CNNiYp2nr5DCyyltVxkd-ObCK?usp=sharing
Title: Re: TfL Autopay - Wrong digit used - PCN issued - worth going to tribunal?
Post by: stamfordman on February 04, 2026, 02:23:08 pm
You need to post the material if you want informed help.
Title: Re: TfL Autopay - Wrong digit used - PCN issued - worth going to tribunal?
Post by: ahuss on February 04, 2026, 01:53:27 pm
Yes it does.

But that is not the isssue here.

The issue is that i setup my autopay with a zero instead of an O by mistake.

Not sure whether they would take that into consideration....
Title: Re: TfL Autopay - Wrong digit used - PCN issued - worth going to tribunal?
Post by: Incandescent on February 04, 2026, 11:43:54 am
The official font for number plates uses the same character for 'O' as it does for '0' (zero).

Please read this and update your thread accordingly:-
https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/
Title: TfL Autopay - Wrong digit used - PCN issued - worth going to tribunal?
Post by: ahuss on February 04, 2026, 09:31:58 am
Hi Guys,

Just wanted some advice regarding a PCN that was issued to me going through the Blackwall tunnel in December.

I didnt pay the tunnel charge assuming that I was covered under autopay. I checked my Autopay the day before and it said my vehicle was on Autopay. It is a motor tricycle.

I called Autopay and confirmed registration of my vehicle and they were surprised at the PCN but told me to contact TfL. 

I appealed and sent the screenshots. They managed to locate my account and said that unfortunately my registration (VRM) on my account on autopay was entered wrong (I used a 0 instead of an O) even though it had the description of my motorbike underneath. I had set this up many years ago and at the time of setting up it didnt do an aoutomatic plate check confirming the vehicle - which it now does.

Is this worth going to the tribunal for and risking paying £180, or just accept and pay the £90 fine?