Free Traffic Legal Advice
Live cases legal advice => Private parking tickets => Topic started by: Jackie897 on January 06, 2026, 02:58:41 pm
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Yes I did but only on the last 2 cases (which popla have not decided on yet) when I realised why I had been paying for the wrong car park.
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Do you have a copy of exactly what you put in your appeals? Did you specify that you spoke to advised you incorrectly?
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Welcome to FTLA.
To help us provide the best advice, please read the following thread carefully and provide as much of the information it asks for as you are able to: READ THIS FIRST - Private Parking Charges Forum guide (https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/)
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Hi All,
I am really hoping someone can help as I am panicking a bit now!!
I have received in total 7 PCN's from Horizon parking all of which have been appealed through POPLA except the one I missed due to having so many.
So far POPLA have stated 2 have been unsuccessful and I am awaiting a decision on the remaining.
When I first started using this car park I phoned Horizon parking and was told I could pay after I had left using the website https://www.horizonspaces.co.uk/. The man on the phone was very helpful and even told me what postcode to put in. When I put in the post code of my hotel WD6 1US Premier Inn Borehamwood, the only hotel options that appear for a hotel guest are Travelodge Guest. So that is what I paid as I was a hotel guest. I paid for a Horizon carpark in good faith. The fact that their website is misleading and wrong is not my fault. I have several parking charges from them and the reasons are the same for all.
I paid, and can prove that I paid for the full duration of every stay. Horizon have my money but because their website has an error I paid for the wrong carpark which is actually 0.2 miles away.
I now also have 1 letter from DEBT RECOVERY PLUS.
I would be really grateful of some advice.
Thanks in advance.
https://ibb.co/pv28K12P
https://ibb.co/9k2YbF9H