Free Traffic Legal Advice
Live cases legal advice => Non-motoring legal advice => Topic started by: Sander333 on December 18, 2025, 07:06:28 pm
-
Having read the judgement I linked to the cases looks similar and probably caused by the same issue.
Dont expect the ombudsman to grant what the modeller said but you can probably get the compo upped a bit.
-
Worth pursuing this:
This case looks similarish form a very brief skim
https://www.pensions-ombudsman.org.uk/decision/2025/cas-73951-k5q9/local-government-pension-scheme-cas-73951-k5q9
-
My wife is a member of the LGPS and decided to retire in September this year. Her pension is administered by the Local Government and at the beginning of 2025 made enquiries as to her commuted lump sum and monthly pension.
She was advised as is quite normal to use the LGPS modeller and during the year accessed it at intervals to see what she was entitled to. She also had taken out AVC which could not be taken into consideration as this was with the Prudential.
She was satisfied with the figures stated on the modeller and decided to retire.
She received a telephone call in September after giving her retirement notice stating that there was an error in the figures and that a member of staff had entered the wrong salary for the year 2023/4 cutting a long story short she was informed that the error was £11000 over estimated and that this would be deducted from final commutation. We have complained and been offered without prejudice £500 for distress which was paid into accounts just wondering if we can still escalate to pensions tribunal