Free Traffic Legal Advice
Live cases legal advice => Civil penalty charge notices (Councils, TFL and so on) => Topic started by: hirerspcn on November 29, 2025, 04:35:49 pm
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Hence yet another example of someone not willing to join The Mugged Club. :D
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I have received a reply:
Notice of Acceptance
Thank you for your representation regarding the above detailed penalty charge notice (PCN).
We are pleased to inform you that following a review of the issue of the PCN, together with the circumstances and points raised, the representation has been accepted and we have cancelled the PCN.
Please note that PCNs issued in the same or similar circumstances in the future may not be cancelled.
Your sincerely,
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After entering the pcn number and registration, i was bought to vehicle keeper details page,
I selected from the dropdown, I am not the registered keeper,
Relationship to registered keeper: Hirer
Supporting documents: I didn’t include any
In Representation details:
I selected: The contravention did not occur
Next page:
I included my appeal
I attached the booking cancellation
Next page:
I entered my contact details and submitted.
I received an email (which went to spam folder):
Your representation has been submitted.
A response will be sent to the registered keeper / liable party. The enforcement process is now suspended. We aim to respond to you within 15 days. Please contact us in 21 days if you have not received a response.
Representation reference number - GX2974684A - 1111111
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Good. Pl post what you actually submitted and tell us how.
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Submitted reps
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Include everything which supports your argument.
If the website accepts only one option then take a screenshot and select either one. Then in your narrative state that you are making reps on two grounds notwithstanding the selected option and the authority is bound to consider everything submitted.
I am conscious that time is dragging on. Get something submitted pl.
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Alright, thank you so much.
Two questions,
Should I include the booking cancellation as an attachment or leave it out as it’s not necessary?
As for the options on the appeal page, should I select:
- I was not the owner/keeper at the time of the Contravention
- The contravention did not occur
I can only select 1 option
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I think that would be a double negative..
I contest that this person was legally permitted seems fine.
OP, don't get too het up with sophistication, they'll reject anyway, I'm sure because at present they're judges in their own cause and, sadly, not particularly qualified/experienced/capable. This is not a level playing field.
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and I contest that that this person was legally permitted
....was not...
I think
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Ok hopefully its right this time:
Dear TFL,
As regards the contravention, I am a PHV driver and I had received a booking to pick up a passenger at this location. The booking was made at 08:36am and I had arrived at the location at 08:42am where the passenger should have been waiting for me.
After waiting for a while, the booking had been cancelled and I promptly left the area.
As regards the issue of ownership, I am not the registered keeper and I contest that that this person was legally permitted to seek to transfer liability to me as the 'owner' and this is supported by their failure to effect this in the prescribed manner, including supplying the authority with the documents mandated under the regulations.
If the authority claim that they are permitted to treat me as being the 'owner', then in any rejection they must provide the proof provided to them by the registered keeper. Simply asserting that everything was conducted in accordance with the regulations would be insufficient, particularly as this evidence would have to be produced at adjudication.
Sincerly,
Driver
^Is this oky?
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Ok hopefully its right this time:
Dear TFL,
As regards the contravention, I am a PHV driver and I had received a booking to pick up a passenger at this location. The booking was made at 08:36am and I had arrived at the location at 08:42am where the passenger should have been waiting for me.
After waiting for a while, the booking had been cancelled and I promptly left the area.
As regards the issue of ownership, I am not the registered keeper and I contest that that this person was legally permitted to seek to transfer liability to me as the 'owner' and this is supported by their failure to effect this in the prescribed manner, including supplying the authority with the documents mandated under the regulations.
If the authority claim that they are permitted to treat me as being the 'owner', then in any rejection they must provide the proof provided to them by the registered keeper. Simply asserting that everything was conducted in accordance with the regulations would be insufficient, particularly as this evidence would have to be produced at adjudication.
Sincerly,
Driver
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Use the exact wording provided by HCAnderson, no need to add anything else. He deals with these all the time. Keep it short and to the point, don't provide any ammo they could use to shoot yourself in the foot.
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I set these out word for word:
Contravention....
I was not the.....
Sorry i don’t understand what you mean
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I set these out word for word:
Contravention....
I was not the.....
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Ok, please check out my second draft:
Dear TFL,
The contravention did not occur. I am a PHV driver and I had received a booking to pick up a passenger at this location. The booking was made at 08:36am and I had arrived at the location at 08:42am where the passenger should have been waiting for me.
After waiting for a while, the booking had been cancelled and I promptly left the area.
As for the vehicle, I am not the registered keeper and I contest that this person was legally permitted to seek to transfer liability to me as the 'owner' and this is supported by their failure to effect this in the prescribed manner, including supplying the authority with the documents mandated under the regulations.
If the authority claim that they are permitted to treat me as being the 'owner', then in any rejection they must provide the proof provided to them by the registered keeper. Simply asserting that everything was conducted in accordance with the regulations would be insufficient, particularly as this evidence would have to be produced at adjudication.
Sincerly,
Driver
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1. Should i attach the screenshot of the booking cancellation?
2. What option should i choose from the appeals page? I have these options:
- The Contravention did not Occur.
- The Traffic Order was invalid.
- I was not the owner/keeper at the time of the Contravention
- The Vehicle has been taken without my consent
- The Penalty has been paid in full, or has been paid at the reduced amount within the specified period
- The Penalty Charge exceeds the applicable amount.
- We are a Hire Firm and have supplied the name of the hirer.
- There has been a procedural impropriety on the part of the Enforcement Authority
- Any mitigating circumstances you wish to raise
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Both IMO.
Contravention did not occur, and
I was never the owner.....
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You gave me 2 options, which should i choose on the website?
Also, are you saying that i should appeal based on the ownership paragraph only or
My appeal + ownership.
Draft appeal:
Dear TFL,
The contravention did not occur. I am a PHV driver and I had received a booking to pick up a passenger at this location. The booking was made at 08:36am and I had arrived at the location at 08:42am where the passenger should have been waiting for me.
After waiting for a while, the booking had been cancelled and I promptly left the area.
Sincerly,
Driver
____________________________________________
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Second Time i called on 03/11/2025 followed by this letter around 2 days later..
A letter would have a date, but none is visible in your link.
Anyway, all you can do is submit reps ASP.
(a) the alleged contravention did not occur.
(b)the recipient—
(i)never was the owner of the vehicle in question,
As regards the contravention ....whatever you have to say...
As regards the issue of ownership, I am not the registered keeper and I contest that that this person was legally permitted to seek to transfer liability to me as the 'owner' and this is supported by their failure to effect this in the prescribed manner, including supplying the authority with the documents mandated under the regulations. If the authority claim that they are permitted to treat me as being the 'owner', then in any rejection they must provide the proof provided to them by the registered keeper. Simply asserting that everything was conducted in accordance with the regulations would be insufficient, particularly as this evidence would have to be produced at adjudication.
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PCN issued 15 Oct, therefore unless TfL extended your 28-day period for appealing then you're too late to submit anything.
When did you receive the DVD and in response to the date of which request? Was the DVD accompanied by a letter? Have you anything from them indicating that the enforcement clock has stopped?
I have asked them every time i called to put the PCN on hold and they agreed.
I first called on 20/10/2025
Second Time i called on 03/11/2025 followed by this letter around 2 days later: https://imgpile.com/p/JDO1dH4
Third time i called on 18/11/2025
followed by the DVD received on 27/11/2025
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PCN issued 15 Oct, therefore unless TfL extended your 28-day period for appealing then you're too late to submit anything.
When did you receive the DVD and in response to the date of which request? Was the DVD accompanied by a letter? Have you anything from them indicating that the enforcement clock has stopped?
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This is the only proof i have:
https://imgpile.com/p/SvoQCwC
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Have you proof of the booking and its cancellation ? If one submits reps on the basis you are a PHV waiting for a customer, it is essential to provide some collateral to support your representations
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I am a Private hire driver. The vehicle is under hire to me (less than 6 months hire agreement).
I had a pre-booking and waiting for a passenger, however the booking ended up being cancelled.
Letter Images: https://imgpile.com/p/CiQKyrC
Location: https://maps.app.goo.gl/qNf8qwWrhKqjFArd7
Street View: https://maps.app.goo.gl/CoBb39z3rFt8qTP77
Video Footage: https://streamable.com/afg98h
*The letter is from about slightly more than a month ago as I was waiting for the footage from TFL which I requested multiple times. Third times the charm